Beck & Masten Kia

They forgot to start working on the car until the day they promised to return it. Weren't picking the phone, didn't start working until I showed up at dealership and talked to the manager. Unacceptable! they promised to return it. Weren't picking the phone, didn't start working until I showed up at dealership and talked to the manager. Unacceptable! More

Margo is an excellent service rep and she took the time to explain everything to me. to explain everything to me. More

No nonsense! Asked what was looking for, had it in stock. Told them I was shopping and they took another offer I had gotten and beat it. Finance was a breeze. Zer Asked what was looking for, had it in stock. Told them I was shopping and they took another offer I had gotten and beat it. Finance was a breeze. Zero pressure, great deal More

Very clean dealership with nice amenities. Friendly, professional team. Jason Lucas is an exceptional service advisor. However, it shouldn’t take over 3 hours for an oil change and tire rot Friendly, professional team. Jason Lucas is an exceptional service advisor. However, it shouldn’t take over 3 hours for an oil change and tire rotation. More

Gave this place another chance because I still had a prepaid oil change left. Got it done this morning, car is leaking oil by the evening. prepaid oil change left. Got it done this morning, car is leaking oil by the evening. More

The employees at Beck and Masten Kia are courteous and responsive. I always feel well taken care of. responsive. I always feel well taken care of. More

They originally told me my vehicle will be ready on Tuesday, Wednesday at the latest, but I did not end up receiving my vehicle back until late Friday afternoon. Communication was poor on the dealershi Tuesday, Wednesday at the latest, but I did not end up receiving my vehicle back until late Friday afternoon. Communication was poor on the dealership end. I called several times to check on the status of my vehicle and would always be told that I would receive an update soon, however, hours would go by without any updates. For the outrageous prices they charge for repairs, you would expect much better customer service. Extremely dissatisfied, would not recommend getting any vehicle serviced here. More

Great customer service professional accommodating. Even though the lights went out they were still fast and made sure we was able to pay Even though the lights went out they were still fast and made sure we was able to pay More

I get the best service there. They are friendly and sp helpful. They even help with the the little things They are friendly and sp helpful. They even help with the the little things More

Excellent service and very helpful. I was greeted and everything i needed was handled swiftly. I was greeted and everything i needed was handled swiftly. More