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Beck & Masten Kia

Tomball, TX

4.5
437 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 437 reviews

September 23, 2025

Beck and Masten Kia has been by far the best dealership experience I've had. Their attention to detail, their customers service. Sales staff, finance department all worked as team to make my buying experie More

by bajista20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Farzad, Shawn
Sep 25, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Was supposed to use my credit score which ranged 821 to 828 but used my son's and charged a 7.9 % interest rate. I told them finance officer he was supposed to use my credit score and he says to late. He c More

by Redfearn.lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas, Stacie
Sep 23, 2025 -

Beck & Masten Kia responded

I am sorry that this has happened. Please give me a call 281-655-3160 or send me an email at Lburke@group1auto.com. Loab Burke General Sales Manager

September 18, 2025

Gary should loved, excellent customer service and will continue to return for my vehicle service. More

by Elpatron2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 18, 2025 -

Elpatron2323 responded

Thank you Beck & Master Kia, I went for an oil change and I have to say Gary took good care of me very well, kept me updated , answer any questions I had and was very patiently. On top of that service didn’t take long , I was in and out . One of the best customers service that I had. And that’s what got me to buy the package deal for an oil change and definitely will be my location for any service. 5 ⭐️

Sep 24, 2025 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 16, 2025

Good service, quick and easy to get in and out. Experienced workers. Overall good service. More

by penag81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Maldonado
Sep 17, 2025 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Overall very good. I told them I needed the car back by a certain time and they finished it early. Just did what I asked for. Provided a video from the mechanic that wo More

by davidbrice512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Sutherland
Sep 15, 2025 -

Beck & Masten Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

Great customer service and very professional. Highly recommended to anyone looking for a new car. More

by Farhad Rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 16, 2025 -

Beck & Masten Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 13, 2025

everytime I go into this dealership for a service. Everytime I get good and quick service. More

by janeettesanchez
Recommend Dealer
Yes
Employees Worked With
Halal
Sep 14, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Strong customer service and support with information. Would recommend to others. Car ready when promised. More

by SissyQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 14, 2025 -

Beck & Masten Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2025

Very professional and kind. The representative always kept me updated on a daily basis. The representative that checked me out was very respectful and professional Thank you More

by Mitchell Haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper
Sep 11, 2025 -

Beck & Masten Kia responded

Hi Mitchell, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2025

Had a great experience at Beck & Masten Kia. Buying process was really easy. Love my K5. Thanks again for making it so easy for me to purchase my first car. More

by Elm0488
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed
Sep 10, 2025 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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