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Beck & Masten Kia

Tomball, TX

4.5
385 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 385 reviews

June 29, 2025

Awesome service from Jason Lucas service advisor. He is easy to work Listens to your request and follows up provides transportation if necessary that has worked every single time that I had to us More

by denadejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Jun 30, 2025 -

Beck & Masten Kia responded

Hello Denadejay, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2025

Worst service ever originally in for battery add other service since it was there from June 3rd until June 26th was told ready got there battery had not been done took over an hour to sort out paperwo More

by miceman100
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jalal
Jul 01, 2025 -

Beck & Masten Kia responded

Thank you for bringing this to our attention. I sincerely apologize for the delay and for falling short of the standards we set. We truly regret the inconvenience and hope to have the opportunity to earn back your trust. Please don't hesitate to reach out to me if you have any questions or concerns.   Elias Perez Service Manager eliasperez@group1auto.com

June 28, 2025

This far I’ve been having great experiences with Beck and Masten. I purchased my vehicle from this establishment and I only get my vehicle serviced at this location. More

by Ashley Thomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal Barazi
Jun 30, 2025 -

Beck & Masten Kia responded

Hi Ashley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

Tj/mr January was amazing he was fast to get all I asked for asap yet still not be reckless. He got me a brand new car and my wife a new suv thank you. More

by Tarrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj/ MR.January
Jun 28, 2025 -

Beck & Masten Kia responded

Hello Tarrence, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

June 25, 2025

Well maintained and super friendly staff. I always appreciate coming here to get my car serviced over any other location. More

by emmacampos15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny simmons
Jun 26, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2025

First place, the people who work there, always greeted with a smile when pulling up to the service bay. The service technician listens and make note of any problems I may have been experiencing. Having be More

by aebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny maldonad
Jun 26, 2025 -

Beck & Masten Kia responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

I have to say, I was really tired of dealing with dealerships, so much so that I was seriously considering going with Carvana for my next car purchase. But then I came to this dealership and met Kenz More

by Rubén Pagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 23, 2025 -

Beck & Masten Kia responded

Hi Ruben, we are thrilled to hear that Kenzel exceeded your expectations and made your car-buying experience a memorable one! Our team works hard to provide exceptional customer service, and we are happy to have earned your loyalty. Thank you for recommending us 100% with your eyes closed - that means the world to us!

June 21, 2025

They were very nice, but the communication seemed a little lacking! They found us the car color and interior that we wanted. More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doc, Xavien
Jun 24, 2025 -

Beck & Masten Kia responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future.  Elyasi Farzad General Manager

June 19, 2025

Caleb was able to get my 2024 Sorento’s service & recalls taken care off efficiently. The explanation of work at the time of pickup was great as well. More

by Joshfouts910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 21, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

June 19, 2025

Excellent Service. The Service Advisor (Jalal Barazi) super helpful. I recommend this dealer and the Service Advisor for your car maintenance. More

by Ivan Fagundez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal Barazi
Jun 21, 2025 -

Beck & Masten Kia responded

Hi Ivan, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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