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Beck & Masten Kia

Tomball, TX

4.5
334 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 334 reviews

April 29, 2025

Good service! Reasonably priced! And, right on time for pickup! I recommend this service to everyone! More

by nedrahinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
May 01, 2025 -

Beck & Masten Kia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2025

Margo did a great job assisting me with my issue. The whole service team is awesome!!! Thanks guys. More

by maldo1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
May 01, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Easy to set up service appt and car was ready faster than anticipated. Service advisor was great More

by jessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Apr 30, 2025 -

Beck & Masten Kia responded

Hi Jessner, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 27, 2025

They were about as fair as a car dealership goes. I've seen a lot worse. More

by lapngo1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Hunter
Apr 29, 2025 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2025

Caleb Leiper was great with communication and updates. He answered all my questions and concerns. Thanks!!! More

by GX460 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper
Apr 29, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Great service. Margo was great and Robert, the service tech was very knowledgeable and explained the issue very clearly. Great job by both. More

by Gfresh22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, Robert
Apr 28, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2025

Jason made it easy and professional all the service for me since he explained everything I needed to know about my car service, I felt in good hands. More

by Umanzorja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 27, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Kenzel made the overall process of buying a new vehicle quick, easy, and painless. He made the extra effort to work efficiently throughout the whole process. He constantly communicated status updates and h More

by frank.cummings88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Apr 27, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Margo was great to work with at the dealership. She was very helpful and kind More

by Nancywwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margo
Apr 27, 2025 -

Beck & Masten Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Made an appointment thinking it would be quicker service, but it still took to long of a wait. More

by HPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Apr 24, 2025 -

Beck & Masten Kia responded

Thank you for your feedback, and we sincerely apologize for the delay to your appointment. We understand how valuable your time is and truly appreciate your patience. We're continuously working to improve our workflow and overall experience. We hope to serve you more promptly on your next visit! Elias Perez Service Manager eliasperez@group1auto.com

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