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Beck & Masten Kia

Tomball, TX

4.6
535 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 535 reviews

May 20, 2025

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by bkeiline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
May 23, 2025 -

Beck & Masten Kia responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Outstanding service from Jason Lucas, very professional and highly knowledgeable. Great experience will be back More

by williams.cypress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
May 22, 2025 -

Beck & Masten Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Customer service was great my personal contact Jalal Barzi, so kind and understanding and patient answering all my questions. More

by madelyn_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal Barazi
May 20, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found Jalal to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

Excellent customer service, professionalism, Mr. Caleb, very respectful and professional, demonstrating knowledge and security, excellent customer service, the entire time I was there, he informed m More

by yanirenava3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sr. Caleb
May 20, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found Caleb to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

Just love the comfort of feeling like family. Having that nephew or niece makings sure their Dad or Mom is providing a great deal and service of being apart of a great family More

by thelena_729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal
May 18, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

They forgot to start working on the car until the day they promised to return it. Weren't picking the phone, didn't start working until I showed up at dealership and talked to the manager. Unacceptable! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johny Maldonado, Elias
May 21, 2025 -

Beck & Masten Kia responded

Thank you for bringing this to my attention, please reach out to me at 281-655-3063 so that we can come to a resolution. Thank you, Farzad Elyasi General Manager felyasi@group1auto.com

May 15, 2025

Very clean dealership with nice amenities. Friendly, professional team. Jason Lucas is an exceptional service advisor. However, it shouldn’t take over 3 hours for an oil change and tire rot More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
May 18, 2025 -

Beck & Masten Kia responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Elyasi Farzad General Manager felyasi@group1auto.com

May 15, 2025

No nonsense! Asked what was looking for, had it in stock. Told them I was shopping and they took another offer I had gotten and beat it. Finance was a breeze. Zer More

by Jabbathehottie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Waqas Khan
May 18, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Margo is an excellent service rep and she took the time to explain everything to me. More

by scottnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
May 18, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2025

The employees at Beck and Masten Kia are courteous and responsive. I always feel well taken care of. More

by Christian.Kobal48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Bearb
May 17, 2025 -

Beck & Masten Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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