
Beck & Masten Kia
Tomball, TX
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If you want a KIA don't walk but RUN to Beck & Masten and ask for Amir Mikhael! Story time! After having a HORRIBLE experience at another dealership by Almeda Mall where they attempted to add on $6,000 f ask for Amir Mikhael! Story time! After having a HORRIBLE experience at another dealership by Almeda Mall where they attempted to add on $6,000 for extras I don't want, and tell me that it was mandatory to buy the car.i was ready to just give up for a while but then I'd be without a car. Hubby and I went to Beck & Masten the next day and were paired with Mr. Amir and had the best car shopping experience! He helped me find my Surf Blue Soul EX and I was able to purchase it without ridiculously inflated add ons I don't want and leave with the car & extended warranty I wanted and stay in my payment range. I will send my friends family and acquaintances to Mr. Amir at B&M! More
Worst dealership ever. Give you a deal then add things such as car mats and other warranties and say you can have the vehicle unless you accept every fee and addition . Plu Give you a deal then add things such as car mats and other warranties and say you can have the vehicle unless you accept every fee and addition . Plus they are rude and tell you they have plenty of other customers. More
Kumil was by far professional, courteous and considerate. He explained everything they were going to do very thoroughly. I will continue to have my car serviced by Becken Master Dealership/Service. Most He explained everything they were going to do very thoroughly. I will continue to have my car serviced by Becken Master Dealership/Service. Most excellent Kumil sir, thank you! More
The dealership was very nice. They were helpful, patient, informative and personable. I would recommend it to others. I liked the music being played while we waited. They were helpful, patient, informative and personable. I would recommend it to others. I liked the music being played while we waited. More
Margo was kind and helpful with assisting with my Kia sportage. She supported with getting my pre paid service squared away. Made the process super easy. sportage. She supported with getting my pre paid service squared away. Made the process super easy. More
Sunni was awesome. She was very professional, attentive, and helpful. I had an excellent experience with Beck & Masten service department and I will definitely be retur She was very professional, attentive, and helpful. I had an excellent experience with Beck & Masten service department and I will definitely be returning to see Sunni when my vehicle needs service again. More
Had 78k mile service done and staff was very friendly and was clear about what they found even sending me video. Work was done well. The only negative was it took 3-1/2 hours. was clear about what they found even sending me video. Work was done well. The only negative was it took 3-1/2 hours. More