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Beck & Masten Kia

Tomball, TX

4.5
332 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 332 reviews

April 16, 2024

If you want a KIA don't walk but RUN to Beck & Masten and ask for Amir Mikhael! Story time! After having a HORRIBLE experience at another dealership by Almeda Mall where they attempted to add on $6,000 f More

by Sunnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Mikhael
Apr 19, 2024 -

Beck & Masten Kia responded

Absolutely, we're thrilled to hear about your positive experience at Beck & Masten with Mr. Amir! Providing a smooth and transparent car shopping experience is our goal, and we're glad that Mr. Amir helped you find the perfect Kia Soul EX without any unnecessary add-ons. Thank you for choosing us and recommending us to your friends, family, and acquaintances. Enjoy your new car!

April 14, 2024

Worst dealership ever. Give you a deal then add things such as car mats and other warranties and say you can have the vehicle unless you accept every fee and addition . Plu More

by Chiquis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isaac Macias Manager
Apr 15, 2024 -

Beck & Masten Kia responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Manuel Escalon General Manager mescalon@Group1Auto.com

April 14, 2024

Kumil was by far professional, courteous and considerate. He explained everything they were going to do very thoroughly. I will continue to have my car serviced by Becken Master Dealership/Service. Most More

by karenmqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kumil
Apr 14, 2024 -

karenmqn responded

Thank you!

Apr 16, 2024 -

Beck & Masten Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 11, 2024

The dealership was very nice. They were helpful, patient, informative and personable. I would recommend it to others. I liked the music being played while we waited. More

by pjbwest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaston, Ever
Apr 12, 2024 -

Beck & Masten Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 10, 2024

Margo was kind and helpful with assisting with my Kia sportage. She supported with getting my pre paid service squared away. Made the process super easy. More

by andrew_72890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Apr 12, 2024 -

Beck & Masten Kia responded

It's fantastic to hear that you had a great experience and that Margo provided kind and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

Always a pleasure working with this dealership from purchase through maintenance. Friendly, helpful and professional. More

by Kcarr4346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 11, 2024 -

Beck & Masten Kia responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Sunni was awesome. She was very professional, attentive, and helpful. I had an excellent experience with Beck & Masten service department and I will definitely be retur More

by Zero777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunni
Apr 12, 2024 -

Beck & Masten Kia responded

It's fantastic to hear that you had a great experience and that Sunni provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

Margo in service was great handling our service visit and kept us informed of our vehicle More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Apr 09, 2024 -

Beck & Masten Kia responded

It's fantastic to hear that you had a great experience and that Margo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

Service was great as always. Sunni was nice and kept me up to date. My car was ready shortly thereafter. More

by ibrahimaseye20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunni Felix
Apr 09, 2024 -

Beck & Masten Kia responded

It's fantastic to hear that you had a great experience and that Sunni provided nice assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

Had 78k mile service done and staff was very friendly and was clear about what they found even sending me video. Work was done well. The only negative was it took 3-1/2 hours. More

by maxrichey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille
Apr 10, 2024 -

Beck & Masten Kia responded

We are thrilled to hear that you had a friendly and infirmed experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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