Beck & Masten Kia

We received exceptional customer service and attention with Margot. She was genuine, friendly, and responsive. We Highly recommend!!! with Margot. She was genuine, friendly, and responsive. We Highly recommend!!! More

When I showed up at the dealership they greeted and took care of me very well. care of me very well. More

Needed to take in my car for one issue, which ended up being a quick fix. Thankfully, a different issue that was a major safety concern was found and able to be fixed. Big thanks to Caleb for the regular being a quick fix. Thankfully, a different issue that was a major safety concern was found and able to be fixed. Big thanks to Caleb for the regular and honest communication regarding the issues. Great team that I look forward to visiting again. More

Great experience . Plus washed my vehicle. Will definitely bring my vehicle back here for future service Plus washed my vehicle. Will definitely bring my vehicle back here for future service More

Caleb greeted me cheerfully and explained the recall to me along with the other services to be completed . True to his time estimate, I received a call saying that the car was in the car wash and all the me along with the other services to be completed . True to his time estimate, I received a call saying that the car was in the car wash and all the work had been done. I am very satisfied with Beck & Masten Kia. More

Beck & Masten did a wonderful job with my maintenance appointment. From communicating updates about my car’s status to the repairs recommended, I felt they were honest in prioritizing which repairs I nee appointment. From communicating updates about my car’s status to the repairs recommended, I felt they were honest in prioritizing which repairs I needed to complete to maintain my vehicle at its best! More

The dealership is way too busy. Plan was an oil change and oil leak fix. Vehicle dropped off at 8 am, and I requested an update as soon as they had one. I reached out at 3 pm and my Plan was an oil change and oil leak fix. Vehicle dropped off at 8 am, and I requested an update as soon as they had one. I reached out at 3 pm and my car was still on standby. I needed my car by noon the next day, so it was too risky. I requested to cancel the leak fix and for them to only do the oil change. Picked up my vehicle at 830 am the next day. Felt like this shop had been trending downward. Staff come and go, however they must be doing something right because they are building a whole new dealership next door.. must be me... More

This location is a great location. I wish there were more back in my locations more central to Houston. We originally bought this car in 2023 and very excited with the services that we I wish there were more back in my locations more central to Houston. We originally bought this car in 2023 and very excited with the services that were included. If our services didn’t expire, we’d be back again. More

Everyone was very helpful. I’ll definitely be coming back when I need help with something on my car. I’ll definitely be coming back when I need help with something on my car. More

I have been using Beck and Masten to lease,purchase and service my Kias for over 10 years and have been extremely satisfied on all counts. Jason has been my service adviser for the past 8 years and has bee service my Kias for over 10 years and have been extremely satisfied on all counts. Jason has been my service adviser for the past 8 years and has been wonderful. I highly recommend this dealership. More