Beck & Masten Kia

Service Representative Gary was very helpful and understanding and highly professional! After I had booked my appointment for regular scheduled maintenance on 09/05/2025 at 4pm. The rep Veronica understanding and highly professional! After I had booked my appointment for regular scheduled maintenance on 09/05/2025 at 4pm. The rep Veronica rescheduled me for the next morning, which was 09/06/2025 at 9am. It unfortunately was not in their system. Gary was understanding and realized my frustration. He helped facilitate my maintenance as indicated to me by the prior representative. Service manager was very responsive and fixed issues promptly and professionally. More

Had some troubles and Mr Johnny helped me fix everything plus he found a few recalls on my car that needed to be fixed also plus he found a few recalls on my car that needed to be fixed also More

I was turned away at Joe Myers Kia because of retractable side steps. So I called Beck & Masten Kia and Madison got me in the same day. Thanks for the great service. side steps. So I called Beck & Masten Kia and Madison got me in the same day. Thanks for the great service. More

From start to finish this was a great experience. I chatted online with the dealership throughout the week where they answered all of my questions about vehicles I was looking at. I made an appointme I chatted online with the dealership throughout the week where they answered all of my questions about vehicles I was looking at. I made an appointment for 11 AM on Saturday and I was probably met by Tauric up upon my arrival. He had the cars waiting for me to look at which was so nice. I test drove the one I was the most interested in and was literally out the door a little before three with my new vehicle. Start to finish everyone I encountered at the dealership was friendly and wanted to make sure my needs were being met. it was a great experience and I will definitely send others your way. More

Jason did a great job helping with service completion and presenting options to choose from. presenting options to choose from. More

I have always been taken care of courteously and promptly. Madison and staff is great. promptly. Madison and staff is great. More

Friendly and courteous service. Very relaxing and all staff are informed and are willing to assist 👍 Very relaxing and all staff are informed and are willing to assist 👍 More

Service was quick and recommendations were sent to me and was able to track the service in real time was able to track the service in real time More

Good diagnostic work from Beck & Masten repair shop. . Johnny the advisor was very professional and courteous . Johnny the advisor was very professional and courteous More

Very excellent service. When I went to get my maintainer everyone was nice and it was done perfectly. When I went to get my maintainer everyone was nice and it was done perfectly. More