Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.4
356 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

Directions

By Type

Showing 356 reviews

May 02, 2025

Process was smooth starting with scheduling an appointment to get my vehicle serviced, being promptly attended to upon my arrival and getting my car taken care of in a quite short amount of time. More

by mabland64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John M
Report | Print
May 05, 2025 -

Beck & Masten Kia responded

Hi, we are so happy to read such a great review about Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

The service department at Beck & Maston sucks. They had my brand new car for two weeks and never did one piece of work. My car is only three months old.. my insurance adjuster couldn’t even get in More

by Rose B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason and the service manager
Report | Print
May 03, 2025 -

Beck & Masten Kia responded

We’re sorry for the delay with your insurance claim. These repairs can take longer due to required reviews and approvals beyond our control. If any delay was on our end, we sincerely apologize and will work to improve our efficiency moving forward. Thank you for your patience and understanding. Elias Perez Service Manager eliasperez@group1auto.com

May 01, 2025

I recently bought a car here, and I had a good experience with this dealership. Everyone was very helpful and kind! More

by Kaitlynanguiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaydan Witschen
Report | Print
May 04, 2025 -

Beck & Masten Kia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Good service! Reasonably priced! And, right on time for pickup! I recommend this service to everyone! More

by nedrahinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
May 01, 2025 -

Beck & Masten Kia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2025

Margo did a great job assisting me with my issue. The whole service team is awesome!!! Thanks guys. More

by maldo1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
May 01, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

Easy to set up service appt and car was ready faster than anticipated. Service advisor was great More

by jessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Apr 30, 2025 -

Beck & Masten Kia responded

Hi Jessner, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 27, 2025

They were about as fair as a car dealership goes. I've seen a lot worse. More

by lapngo1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Hunter
Report | Print
Apr 29, 2025 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2025

Caleb Leiper was great with communication and updates. He answered all my questions and concerns. Thanks!!! More

by GX460 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper
Report | Print
Apr 29, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Great service. Margo was great and Robert, the service tech was very knowledgeable and explained the issue very clearly. Great job by both. More

by Gfresh22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, Robert
Report | Print
Apr 28, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2025

Jason made it easy and professional all the service for me since he explained everything I needed to know about my car service, I felt in good hands. More

by Umanzorja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Apr 27, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
3
4
5
...
36