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Beck & Masten Kia

Tomball, TX

4.6
517 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 517 reviews

January 05, 2026

Very responsive to my requests and had great follow through in servicing my car today. More

by Dluedeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Avel
Jan 07, 2026 -

Beck & Masten Kia responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 05, 2026

Johnny- my daughter was very impressed with how well you handled her visit - “Super smooth vehicle drop off and pick up” Got the car in and out very efficiently. This was our best visit to Kia after comi More

by DOUG.MCFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 07, 2026 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2026

Awesome experience. I would definitely recommend .. Definitely five stars all across the board. Thank you. More

by nhiyi321
Recommend Dealer
Yes
Employees Worked With
Denis
Jan 04, 2026 -

Beck & Masten Kia responded

Hi, we are thrilled to hear that you had an excellent experience with us! Thank you for your recommendation and for giving us five stars across the board. It means a lot to us. We look forward to serving you again soon!

January 01, 2026

Calep Laiper was my advisor, he was so kind, helpful and prompt. He informed me at every stage of my service clearly. Thank you to Beck&Masten and its crew. Wish you all a happy new year. More

by Kalyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calep Leiper
Jan 04, 2026 -

Beck & Masten Kia responded

Hi Kalyon, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Took my vehicle in for maintenence and received great customer service from the service dep!. Go figure! More

by elsielwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper, Kenny Simmons
Jan 01, 2026 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

The service department did a really great job with my vehicle. Johnny was very good in explaining the entire process to me. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 27, 2025 -

Beck & Masten Kia responded

Hello Corey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2025

Took it for warranty work. Was told it had to be there 24. Was not to,d that when I made the appointment. I couldn’t leave it. Also inspection report stated one of the th More

by marysmolik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie, Margo
Dec 25, 2025 -

Beck & Masten Kia responded

Thank you for your feedback. We are unable to locate your records based on your profile. Please contact me at your earliest convenience. Elias Perez Service Manager 281-655-3134

Dec 25, 2025 -

marysmolik responded

Service was on December 19, 2025. Ask Margo about it

December 17, 2025

The service department is kind and helpful. The atmosphere is comfortable. If I need sevice on my Kia, this is where I come! More

by Theresa.Walker.Rowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Dec 21, 2025 -

Beck & Masten Kia responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2025

Fast, conscientious service. Caleb is a wonderful service advisor. Listens well, through, and follow through is excellent. More

by Cscherzer.ttpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Dec 19, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Nick Hines was amazing and incredibly professional. I highly recommend this dealership! The General Manager was awesome as well in being a hands on leader! More

by mtoddmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hines
Dec 17, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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