Beck Toyota

Anthony Leon was very helpful knowledgeable throughout the process.They gave us our Mr. Beck service discount for our 2008 trade in. the process.They gave us our Mr. Beck service discount for our 2008 trade in. More

Great service and friendly,was my first ever car i baught and Anthony did an amazing job to help me get approved for the car i wanted,will definitely buy from him again in the future and Anthony did an amazing job to help me get approved for the car i wanted,will definitely buy from him again in the future More

Anthony was great! He understood what our needs were. Offered advice and kept in contact. When it came down to finance and MSRP there were no extra or hidden fees. Upfront and honest. I hope our Highland Offered advice and kept in contact. When it came down to finance and MSRP there were no extra or hidden fees. Upfront and honest. I hope our Highlander will represent the quality of Toyota and the trust you have gained from us. Ended up not getting as much as I hoped for trade compared to carvana but tax equilibrium should have come out close. More

I did my search online and found the car I wanted at Bec Toyota, south of Indianapolis. Trent was the salesman with whom I dealt. Even though it was a bit of a drive, it was worth it. Trent was available on Toyota, south of Indianapolis. Trent was the salesman with whom I dealt. Even though it was a bit of a drive, it was worth it. Trent was available on text constantly whenever I had a question about the directions. When we got there, he was prompt to meet us and very thorough in talking about the car we were interested in. It was easy to make the decision to buy the car and within the afternoon, we were on our way home with a "new" car (2-years old but new to us). More

Cam is AMAZING!! He was so helpful and made my family feel so comfortable! I could not have asked for a better experience! feel so comfortable! I could not have asked for a better experience! More

I'm almost 40 and have never bought from a dealership before. I went to about 7 different dealerships around the Indianapolis area and spent no more than about 15min at any of them before I was turned of before. I went to about 7 different dealerships around the Indianapolis area and spent no more than about 15min at any of them before I was turned off by either the quality of their cars or the quality of their salespeople. Scott Olivares (the salesman I dealt with at Beck Toyota) isn't a "used car salesman", he's genuinely focused on selling you a vehicle you want and that is good for you. I would absolutely recommend Mr. Olivares and Beck Toyota to anyone interested in a no pressure sale for an excellent vehicle. P.S. Shout out to their financing department. It wasn't until a few weeks after my purchase that I truly realized how hard they worked to get me the absolutely best rate they could. Thanks. More

Melissa Richey and the service team at Beck Toyota got my car in quickly and had me back on the road in short order. Thank you! car in quickly and had me back on the road in short order. Thank you! More

I've been coming to Beck for service of my vehicle for over five years and have been a happy customer. But NOT today. This is the first time that I have dealt with Service Advisor Ms West and the experien over five years and have been a happy customer. But NOT today. This is the first time that I have dealt with Service Advisor Ms West and the experience is egregiously bad. When I checked in, she was unable to locate any of my information. That was strange because I made my appointment via Beck's website, and as a returning customer, I had my vehicle VIN and contact information saved and everything. She then asked if I had my Driver's License with me, which was ridiculous. Why would you need my DL for service of the vehicle? After fumbling in front of her computer for a few minutes, she had no luck and had to use her iPhone to take a picture of the VIN on the side of the vehicle and then proceeded to manually enter the numbers into her computer. (And never mind about the DL apparently.) This whole process didn't make any sense and was a complete waste of time. And she was very rude. When I saw my vehicle was brought back from the service garage and parked in the front, I came to her desk to see if it was done. At that time, multiple paperwork sheets had already piled up on her desk, an indication of her efficiency apparently. When she came back to her desk and saw me, she talked to me in a very rude manner, telling me to go inside and wait, because 'there're other people in front of you'. This is the worst customer experience that I have encountered at any dealership. How is this staff not trained to do her job properly? What happened to basic competence? And how can anyone working in a customer facing position talk in such a rude manner? I sincerely hope Beck's management can take notice and address the issue here. Obviously you have invested a lot in your IT system, so your employees are supposed to utilize it to streamline the process and work with efficiency. To resort back to taking photos of VIN and manually input them? And asking for customer's Driver's License? What's going on here? And last but not least, a service advisor should treat customers with respect, act and talk properly. More

In a severely contracted market, we were able to find a vehicle for each of us. Scott Oliverares goes beyond my expectations as a customer. He worked with us to get two vehicles purchased including educati vehicle for each of us. Scott Oliverares goes beyond my expectations as a customer. He worked with us to get two vehicles purchased including education of the technology. Derek was easy to work with. He spent time addressing needs instead of trying to sell. We never felt pressed to agree to anything without getting our questions answered. I can say auto shopping usually being dreaded, was an enjoyable experience. More

I went to Beck because they had a car I was interested in. I was introduced to Anthony. He was easy to work with and pleasant. I will definitely check with Beck and Anthony when my family needs a new car. in. I was introduced to Anthony. He was easy to work with and pleasant. I will definitely check with Beck and Anthony when my family needs a new car. More