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Beck Toyota
Indianapolis, IN
1,142 Reviews
Beck Toyota Indianapolis
Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to:
1) delivering exceptional service & value
2) promoting personal & professional growth
3) fostering teamwork & associate involvement
4) demanding the highest ethical standards from ourselves
We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
April 06, 2019
Terrible assistance by Owen Webster. I am extremely disappointed with this establishment. My mother recently purchased a brand new 2019 Toyota Rav 4 just a few days ago and noticed a few I am extremely disappointed with this establishment. My mother recently purchased a brand new 2019 Toyota Rav 4 just a few days ago and noticed a few errors in the paperwork. She returned to the dealership to get everything in order and ended up talking to Mr.Webster. I received a call from her while she was there and she was sobbing. Mr.Webster was unbelievably disrespectful and belittled her throughout their entire conversation. She was simply trying to correct any financial mistakes that she saw in her file and he made the comment of “don’t you know you’re a grown woman?” and many other unacceptable comments of that sort. My mother is a very high class lady and does not accept behavior like this and for someone to address her disrespectfully. She clearly became upset and the conversation ended in him screaming “get the hell out.” If that doesn’t scream to you that this man is not meant for a job in customer service, then I don’t know what will. The other workers there, though, are great and helped us through the whole purchase and helped my mother calm down. If you choose to purchase a car from there, ask for Izzy, Dave, or Mike. If Mr.Webster is the only person you can speak to, leave and choose a different dealership. Carver Toyota is not too far from Beck Toyota. I simply suggest for anyone with a serious, reasonable mindset to steer very clear of Mr.Webster. Unbelievably poor service. More
by liliac22
Employees Worked With
Other Employees :
Owen Webster, Izzy Angeles
Helpful March 31, 2019
Friendly and knowledgeable staff The staff were knowledgeable and friendly. They explained all the features of the car pretty effectively and also made sure that the entire purchasing The staff were knowledgeable and friendly. They explained all the features of the car pretty effectively and also made sure that the entire purchasing process went in a timely manner. More
by Cherry
Employees Worked With
March 30, 2019
2017 Toyota Sienna purchase I bought a new sienna. Melissa found me one that had everything I wanted in it. She showed me how things worked. She was awesome !! I would recomme I bought a new sienna. Melissa found me one that had everything I wanted in it. She showed me how things worked. She was awesome !! I would recommend her to anyone. More
by Happy customer
Employees Worked With
March 21, 2019
Above Expectations! From the time I arrived at Beck to my time in their finance office, all aspects of my experience with buying a Camry were above my expectations. I wa From the time I arrived at Beck to my time in their finance office, all aspects of my experience with buying a Camry were above my expectations. I was greeted by my sales person Trent, who went on several test drives with us.. He took the time to answer any questions we had and went above and beyond to help us with all of the ins and outs of buying the car. When I came to pick up the vehicle, Trent made sure everything was ready to go and every small detail was tended to. We had a great experience and I definitely recommend Beck Toyota and Trent Purdue! More
by Amjhoag
Employees Worked With
March 21, 2019
Happy customer I had an easy hassle free experience with Derik at Beck Toyota. I drove over an hour to see an Explorer. I got pre approved beforehand. When I got the I had an easy hassle free experience with Derik at Beck Toyota. I drove over an hour to see an Explorer. I got pre approved beforehand. When I got there, it was as nice as advertised. I would recommend them to anyone More
by Scott
Employees Worked With
Derik Wilkerson
March 20, 2019
Purchased a 2016 sion fr-s The sales staff had the car ready to test drive as soon as i showed up and the finance manager had all the paper work ready when i finisht the drive a The sales staff had the car ready to test drive as soon as i showed up and the finance manager had all the paper work ready when i finisht the drive and the whole prosess was very quick and easy for me. I will tell all my friends and family to go to greenwood to Beck to buy your next car or truck. More
by Customer
March 20, 2019
review of saleman Trent was great to work with. I can not say enough about Trent and this dealership, with how good they were to us. Trent really did go above and beyon Trent was great to work with. I can not say enough about Trent and this dealership, with how good they were to us. Trent really did go above and beyond to make us happy and ensure a return visit. More
by bromes
Employees Worked With
March 19, 2019
Great experience with Dave Langston Made buying my 2015 Avalon a breeze also got a great deal. After buying 8 Toyotas over the years best dealer we have ever used no pressure great price Made buying my 2015 Avalon a breeze also got a great deal. After buying 8 Toyotas over the years best dealer we have ever used no pressure great price. More
by GKT&AMT
Employees Worked With
Dave Langston
March 18, 2019
Our service was fast and easy!!! Derik Wilkerson our sales man worked with us for a week getting things started so we could just come in and finish up. Will gladly go back Derik Wilkerson our sales man worked with us for a week getting things started so we could just come in and finish up. Will gladly go back More
by myrandaleigh87
March 14, 2019
Outstanding and positive experience After searching and visiting many lots and dealerships, only Beck Toyota was able to offer and provide me with a great vehicle at a below average pri After searching and visiting many lots and dealerships, only Beck Toyota was able to offer and provide me with a great vehicle at a below average price. Every person I encountered treated me with respect, courtesy, urgency, attentiveness, politeness, and went out of their way to make me feel both important and accomadated. And never did feel pressured, rushed, or persueded. I would especially like to thank and recommend David Langston to anyone in the market. He always goes out of his way to deliver what you want, as promised, in a timely and efficient manner. And his boss, Larry always backs him, and the customer up, 100+ percent! More
by K Fender
