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Beck Toyota

Indianapolis, IN

4.9
1,230 Reviews
Beck Toyota Indianapolis Our mission is to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. At Beck Toyota we are dedicated to: 1) delivering exceptional service & value 2) promoting personal & professional growth 3) fostering teamwork & associate involvement 4) demanding the highest ethical standards from ourselves We are committed to making Beck Toyota the place for you, your family, and friends to do business (and have fun).
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8055 US-31

Indianapolis, IN

46227

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Showing 1,230 reviews

January 29, 2017

Clean and thorough! Trent was very personable and aware of my needs. He asked the right questions and responded to my questions in kind. Although I would have liked to pa More

by Gary P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Langston
Feb 01, 2017 -

Beck Toyota responded

Thank you so much for this amazing review, Gary! We are glad to hear that Trent was able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 28, 2017

Toyota Sienna w/ Trent Everything went well and I was able to get the deal I was looking for. Trent was very helpful, and provided excellent answers to all my questions. More

by Olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

Beck Toyota responded

Olson, thanks so much for taking the time to write this review! Trent is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Regards, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 28, 2017

Excellent Customer Care I emailed Trent Purdue requesting details and a car history report for a 2010 Toyota Tundra at around midnight. The next morning Trent promptly gathe More

by Matty-Ice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Rose
Feb 01, 2017 -

Beck Toyota responded

Thank you for writing about your visit with us, and congratulations on your new Tundra! Trent and Steve are assets to Beck Toyota, and it is encouraging to hear they impressed you by delivering our trademark service. We truly hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 28, 2017

Excellent buying experience in every way! My husband and I purchased a 2017 Rav4 last Friday. We specifically set up an appointment with Steve White because we have worked with him previously More

by Previa911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve White
Feb 01, 2017 -

Beck Toyota responded

You have been doing business with Steve and Beck Toyota for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Until we have the opportunity to work with you and your family again, take care! Regards, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 12, 2017

Great Experience! We purchased a 2017 Camry and could not have been happier with our experience at Beck Toyota. Melissa Richey took excellent care of us and worked har More

by pleasedwithpurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2017 -

Beck Toyota responded

Thank you for taking a moment to write about your excellent experience at our dealership! Melissa is a fantastic member of our team, so it is no surprise that she gave you an efficient and pressure free car-buying experience. Congratulations on your 2017 Camry! Take care, and we hope to assist you again soon. Best Regards, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

January 08, 2017

BMW X3 w/ Trent Had a great experience with Trent Purdue at Beck. Bought a used trade-in that was not a Toyota, but Trent still took the time to make himself knowled More

by Jayk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Purdue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2017 -

Beck Toyota responded

Hi Jayk, thank you so much for this amazing review!! We are glad to hear that Trent was able to help you get into a new vehicle and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 07, 2017

Problem free. The whole experience went well. We did not have problems. We didn't feel pressure at any point during the process. We seemed to get straightforward More

by UsedCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rose, Jesse Spears
Jan 10, 2017 -

Beck Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Beck Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 04, 2017

Great experience! Dave answered all of our questions and made the purchase of our used Prius very easy and stress-free. We will be contacting him when we are are ready More

by shahn riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Langston
Jan 05, 2017 -

Beck Toyota responded

Your kind words mean a lot to us, Shahn. We appreciate your feedback and are happy to hear that Dave was able to meet your needs. At Beck Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 02, 2017

Bought 3 cars...Happy New Year Dave! This was our 2nd opportunity to buy a car from Beck Toyota. Our first purchase in 2009, we had trouble getting a new car sales person to help so went More

by Sam Scahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kemmerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Langston
Jan 05, 2017 -

Beck Toyota responded

Thank you very much for leaving us this fantastic review, Sam! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Congratulations on your new purchases! Dave and Derek will be glad to know that they were a positive influence for you during your visit here at Beck Toyota. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

January 02, 2017

Excellent Loved not being excessively called by sales employee. Jesse was easy to work with and we will definitely recommend him to other people we know. More

by Sheila L Harmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Spears
Jan 05, 2017 -

Beck Toyota responded

Sheila, thank you for sharing your experience at Beck Toyota with us. I am very glad to hear that Jesse was able to show you his trademark customer service and make buying a car easy for you. Please don't hesitate to give us a call if you ever need anything! Best, David Olivares, Operations Manager, david@becktoyota.com, 317-882-2600

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