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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

4.6
242 Reviews

200 US-77

Robstown, TX

78380

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Showing 242 reviews

June 09, 2025

Very quick response to needed repairs on my truck. They even repaired recall notice that I didn’t know was on it. I will use them every time I need repairs done More

by Scott James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villarreal, Robert vasquez
May 29, 2025

Everything went okay. Was disappointed that the truck I wanted got wrecked bringing in to detail and I feel like I had to work way to hard to get the deal I wanted. Everyo More

by Gws2500HD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermery 3.5 Stars, Robert vasquez
Jun 04, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for taking the time to leave us this feedback. We appreciate your comments and your business. We'll take your insights constructively as we continue working to improve the customer experience at our dealership. If you have any additional suggestions or would like to discuss your visit further, please don’t hesitate to reach out. We look forward to serving you again. Coastal Bend Management.

May 07, 2025

I have been using Beck n Masten for years! The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least som More

by kayla_garcia_13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley (Finance) and Sebastian Guzman (sales)
May 10, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

Staff was every nice. Service was done quickly , faster than expected and happy with the service. More

by JRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds. , Brittney Andrada, Robert vasquez
May 10, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Excellent Service Department! Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory. More

by V. Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Robert vasquez
May 08, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 04, 2025

Great communication. Let me know each period in the process of where the repair was at. Challenged warranty company. More

by nathanscottbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villarreal
May 06, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Service was quick and items that needed fixing were explained to me. Plus cost of repairs were also quoted! More

by Plopez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
May 02, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

my truck has been in and out of this dealership and they still have not fixed the problem what I sent it in for the last time they didn't fix that they fix something I didn't want them to really, but they d More

by dannyburkhardtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
May 01, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will reach out to you to discuss your experience. Eric Weber Service Director eweber@group1auto.com

April 26, 2025

Excellent service and a great job they did on my vehicle. I am very satisfied. More

by ramvela74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villareal , Robert vasquez
Apr 28, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Quick and easy way to get a very important oil change for me when you get notice right away. More

by rtn78203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Vasquez got the job done right away., Robert vasquez
Apr 25, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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