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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
237 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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Showing 237 reviews

April 30, 2025

Service was quick and items that needed fixing were explained to me. Plus cost of repairs were also quoted! More

by Plopez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
May 02, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

my truck has been in and out of this dealership and they still have not fixed the problem what I sent it in for the last time they didn't fix that they fix something I didn't want them to really, but they d More

by dannyburkhardtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
May 01, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will reach out to you to discuss your experience. Eric Weber Service Director eweber@group1auto.com

April 26, 2025

Excellent service and a great job they did on my vehicle. I am very satisfied. More

by ramvela74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villareal , Robert vasquez
Report | Print
Apr 28, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Quick and easy way to get a very important oil change for me when you get notice right away. More

by rtn78203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Vasquez got the job done right away., Robert vasquez
Report | Print
Apr 25, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 20, 2025

It was worth the deal, great salesperson. Tiffany treated us with respect and patience.Great!! More

by RedRose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Dubose/ Ashley Herrin , Robert vasquez
Report | Print
Apr 21, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you for your kind review, we are happy to pass along your comments to Tiffany here at Beck & Masten GMC Coastal! If you're ever in need of more help, please let us know!

April 18, 2025

I had an appointment at 9 am, vehicle worked on at 11 am, out at 12;00pm. Very disappointed with that part of service. More

by Janie Perez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Villarreal
Report | Print
Apr 23, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

I appreciate you leaving feedback. I apologize for any inconvenience it might have caused. We strive for 100% customer satisfaction and it’s clear we did not achieve that on your visit. Please reach out to me at 361-310-6729 to discuss your experience. – Eric Weber Service Director

April 18, 2025

Jeremey, my salesperson has gone out of his way to help me. Good service is important and you do not find that in many places now days! More

by Virginia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy, Sales Person
Report | Print
Apr 19, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Virginia, we're happy you found Jeremey to be so supportive during your experience here at Beck & Masten GMC Coastal. Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Great service! They take good care of your vehicle and let you know up front the needs and cost of service requirements. Recommend immediate and deferred maintena More

by Carol Clair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Apr 17, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Carol, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

The dealership personnel was very professional and courteous. I received feedback on a timely manner. The service was promptly delivered. Great customer service and I will definitely continue to util More

by orfelindabarboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
Report | Print
Apr 17, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten GMC Coastal. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten GMC Coastal!

April 11, 2025

Great service team and exceptional customer service. Rachel really helped us get through a difficult situation and provide timely updates. More

by Ramoshomeimprovement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Apr 12, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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