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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
241 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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Showing 241 reviews

April 18, 2025

I had an appointment at 9 am, vehicle worked on at 11 am, out at 12;00pm. Very disappointed with that part of service. More

by Janie Perez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Villarreal
Report | Print
Apr 23, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

I appreciate you leaving feedback. I apologize for any inconvenience it might have caused. We strive for 100% customer satisfaction and it’s clear we did not achieve that on your visit. Please reach out to me at 361-310-6729 to discuss your experience. – Eric Weber Service Director

April 15, 2025

Great service! They take good care of your vehicle and let you know up front the needs and cost of service requirements. Recommend immediate and deferred maintena More

by Carol Clair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Apr 17, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Carol, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

The dealership personnel was very professional and courteous. I received feedback on a timely manner. The service was promptly delivered. Great customer service and I will definitely continue to util More

by orfelindabarboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
Report | Print
Apr 17, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten GMC Coastal. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten GMC Coastal!

April 11, 2025

Great service team and exceptional customer service. Rachel really helped us get through a difficult situation and provide timely updates. More

by Ramoshomeimprovement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Apr 12, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2025

Friendly and courteous service the rep was outstanding i will be back for service in the future More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Apr 14, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Daniel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

I had excellent communication with the sales associate and wasn't charged any extra dealer add-ons. More

by Carlos V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Guzman
Report | Print
Apr 06, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten GMC Coastal! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

I always get my oil changed here . Service is good and very helpful. My service advisior is awesome Brittney More

by Belindaquintana9Bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Apr 06, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Rex and Rachel and the main man were very helpful that had may vehicle out by 5 like they said More

by alicegarcia1227@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Rachel and the main person
Report | Print
Apr 07, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, we're so happy we were able to help you out! We hope you have a great day!

April 03, 2025

Best buying experience! Thru out the years I have purchased many vehicles but none have been as good of an experience as this purchase of my new GMC Denali thanks to Mr Wh More

by Sarahkay 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr White
Report | Print
Apr 07, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hi, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

Jeremy Moreno went above and beyond in making this purchase happen. Finance Director Ashley Herrin was also very professional and helpful. More

by Jfgarza563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moreno, Ashley Herrin
Report | Print
Apr 05, 2025 -

Beck and Masten Buick GMC Coastal Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeremy and Ashley here at Beck & Masten GMC Coastal! Please don't hesitate to reach out if there's anything additional we can do for you.

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