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Beck and Masten Buick GMC Coastal Bend

Robstown, TX

4.5
143 Reviews

200 US-77

Robstown, TX

78380

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Showing 143 reviews

March 12, 2024

They did everything, had a miscommunication in the morning and took a little to longer than should have. Didn't think I should have had to pay for the license plate bracket on my new truck but not t More

by bretttaylor40
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Mar 13, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Eric Weber, Service Director eweber@Group1Auto.com

March 09, 2024

Rachel was fantastic, very knowledgeable and answered all my questions. She was very helpful and I will return because of her. More

by georgealvarado2790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 13, 2024 -

Beck and Masten Buick GMC Coastal Bend responded

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October 29, 2020

Thanks and shout out to Sarah Guzman for a wonderful experience and excellent customer service. Definitely recommend you call Sarah for your next vehicle purchase!! Repeat customer has been earned!! Tha More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Guzman
May 07, 2019

Excellent I had an excellent experience at Beck & Masten. My sales person Jeremy Moreno was so helpful and knowledgeable. I am driving a great car thanks to him More

by sylvia.rodriguez74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Moreno, Ronny Tejeda
April 16, 2019

Great service great truck The salesman, Tyler was knowledgeable and friendly. He helped us get the truck that we wanted at a price we could agree on. Overall very happy. More

by TYLER.BECKER80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Chauvin, Ronny Tejeda
April 15, 2019

Justin was great and was able to help us get out of our car. Overall everything was great. Everyone was friendly. Justin was able to get ya out of our car into the Acadia. We were the last ones to leave and he w More

by silva1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
April 15, 2019

New vehicle Beck and Masten overall has the best customer service hands down. From the time I walked in until we left late at night we were never forgotten. We w More

by jeochoa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Loritza Rubio, Eli Molina, Robert vasquez
April 08, 2019

Fantastic service I was amazed with the friendliness, professionalism and expertise of these great group of people. From Pedro who met us at the door to service manager More

by RGV Galvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Cruz, Benjamin Wilson
April 04, 2019

Great time buying a truck Everyone was helpful. Even people that I didn’t deal with. All nice . Got me everything I needed and wanted. Helped set everything up in my truck More

by STEVENJAN78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Lopez, Tiffany Dubose, Robert vasquez, Mike Sammons
April 04, 2019

2019 Yukon The people were good to work with. They answered all the questions we had. The dealer ship is nice and clean. We also got a good deal on the vehicl More

by jhrnbsn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Dubose, tiffany Dubose