Beck and Masten Buick GMC Coastal Bend

Purchasing the vehicle was good. The service part of the deal was a wreck. Wrong parts ordered. Spent a whole day at the dealership just to find out they ordered the wrong bedcover. The service part of the deal was a wreck. Wrong parts ordered. Spent a whole day at the dealership just to find out they ordered the wrong bedcover. Had to take truck there again for another entire day and job wasn’t complete. Still isn’t. Bed cover isn’t mounted right and it makes a ton of noise when operating. Keypad still isn’t working and installed crooked More

Robert Vasquez Always Takes Care Of Any Issues With my Vehicles With Great Communication And Service Vehicles With Great Communication And Service More

Exceptional Customer Service…Mr. Rex Reynolds “Professionalism” was “Best of the Best”; along with Jesse, the Maintenance Technician and the Female Service Advisor who thanked me bef Rex Reynolds “Professionalism” was “Best of the Best”; along with Jesse, the Maintenance Technician and the Female Service Advisor who thanked me before I left the Department. Wish I could remember her name. True Dedicated Service Personnel More

Brittany Longoria in service is excellent! Made the entire experience a good one. Highly recommended Made the entire experience a good one. Highly recommended More

Rachel was amazing and very helpful during my visit. She kept me up to date on the work and timing. She kept me up to date on the work and timing. More

Friendly staff was easy to work with. Pricing was straight forward and there were no surprises Pricing was straight forward and there were no surprises More

I was always treated with respect by everyone that I came in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old a in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old and for the first time in my life I have a car titled in my name! More

Service department is thorough and keeps you advised of your vehicles status. Cost is typical of a dealer. your vehicles status. Cost is typical of a dealer. More

My truck broke down I went in to service and the service manager came out and wrote the ticket up said would call me and let me know what was wrong.About an hour and 1/2 I received a call saying that the fu manager came out and wrote the ticket up said would call me and let me know what was wrong.About an hour and 1/2 I received a call saying that the fuel pump was bad,told me the cost and could have it fixed by the end of the day and I didn’t purchase the truck there ,very courteous.would give them 5 stars John R More

Took my truck in to get serviced and was absolutely amazed at the great customer service. They actually care about the customer. A special shout out to Miss. Rachel Villarreal, great service and knowle amazed at the great customer service. They actually care about the customer. A special shout out to Miss. Rachel Villarreal, great service and knowledgeable. More