Beck and Masten Buick GMC Coastal Bend

Rachel was amazing and very helpful during my visit. She kept me up to date on the work and timing. She kept me up to date on the work and timing. More

Friendly staff was easy to work with. Pricing was straight forward and there were no surprises Pricing was straight forward and there were no surprises More

I was always treated with respect by everyone that I came in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old a in contact with. The vehicle I wanted was not that easy to locate but they worked their magic and found exactly what i wanted. I am 80 years old and for the first time in my life I have a car titled in my name! More

Service department is thorough and keeps you advised of your vehicles status. Cost is typical of a dealer. your vehicles status. Cost is typical of a dealer. More

My truck broke down I went in to service and the service manager came out and wrote the ticket up said would call me and let me know what was wrong.About an hour and 1/2 I received a call saying that the fu manager came out and wrote the ticket up said would call me and let me know what was wrong.About an hour and 1/2 I received a call saying that the fuel pump was bad,told me the cost and could have it fixed by the end of the day and I didn’t purchase the truck there ,very courteous.would give them 5 stars John R More

Took my truck in to get serviced and was absolutely amazed at the great customer service. They actually care about the customer. A special shout out to Miss. Rachel Villarreal, great service and knowle amazed at the great customer service. They actually care about the customer. A special shout out to Miss. Rachel Villarreal, great service and knowledgeable. More

Finished work on time, did not have to wait a long time. Service rep was professional Service rep was professional More

I took my car into Beck & Masten for an oil change and fuel system cleaning. When I got my car back I checked the tire pressure and all four tires were very low: 30, 30, 27 and 29. I took it to Discount T fuel system cleaning. When I got my car back I checked the tire pressure and all four tires were very low: 30, 30, 27 and 29. I took it to Discount Tire and they aired them up to 37 ea. I also noticed that while my car was at Beck & Masten mud got splattered all over the passenger side door. Needless to say I am very disappointed in the service on my vehicle. More

The customer service at all departments is absolutely AMAZING! Our family was taken such good care of,and all my question answered. Everyone I encountered had great patience in explaining what was going AMAZING! Our family was taken such good care of,and all my question answered. Everyone I encountered had great patience in explaining what was going on with my vehicle. More

Customer service was great. Kept me updated with everything that was going on with my vehicle. Kept me updated with everything that was going on with my vehicle. More