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Beck and Masten Buick GMC Coastal Bend - Service Center

4.4

21 Lifetime Service Reviews

PO Box 1148, Robstown, Texas 78380

22 Reviews of Stanley Bryan Buick GMC - Service Center

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November 16, 2018

"Joy to work with"

- mmsammons1

Everyone there is knowledgeable and courteous, Answered my questions and helped me in a timely manner. Service personnel very friendly definitely buy my next vehicle here.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jordan Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Villarreal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ronny Tejeda
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Manuel Lopez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Villalon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Awesome experience "

- tcarpenter5

The service was excellent and all of the employees were awesome from the service advisor to the technician and I will definitely be returning for future service

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Good people"

- aldav17

Tommy was very helpful and attentive in my needs. He actually listened to my concerns and made sure each one was addressed. The only thing I would recommend is that they give more updates on what is going on. I had to call and find out what was happening with my vehicle. But that happens everywhere. At least they answer the phone unlike Autonation.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2018

"Mike was amazing! "

- janell07

Best customer service ever. Mike made us feel like family. Took care of us and our truck. Kept me updated on everything when it came to my truck. Very pleased with our experience. Thank you Mike

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"Great Service"

- tcarpenter5

Everyone was friendly and courteous. Will definitely recommend them to all of my family and friends. The visit went very quickly and they even washed my vehicle!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"Excellent "

- adrichagy

Timely, friendly and always willing to help! Porter very nice should get a raise. He friendly as always. Always get the best price. Should have coupons or insentive for loyal customers.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 26, 2018

"Fast and courteous."

- yolieco

Everyone is friendly and service is great and fast. I bought my terrain here in 2015 and have brought it in for service since then. I am very satisfied with all the service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 26, 2018

"Drive train repair"

- Andele

Mike and George worked diligently to complete repairs to get us on the road and on schedule for our vacation with peace of mind in the reliability our GMC Canyon.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Villalon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 24, 2018

"Great, fast service"

- randy.e.perez.ctr

Great service, had appointment at 1100, dropped vehicle at 1000, was given a ride home by a very courteous driver Mr Casanova, my vehicle was done by 1130

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Carpenter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 18, 2018

"Repair"

- mmm.dog.hg

Good job thank you Very good services Nice and friendly My car was fixed fast Best dealership thank you Will take my car back again to you guys

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michelle Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Benjamin Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittney Andrada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Manuel Lopez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2018 -

Beck and Masten Buick GMC Coastal Bend responded

Thank you for coming out and letting us help you with your service needs. We look forward to your next visit! :)

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