Back

Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
648 Reviews
Contact Dealership

531 N Bedford Rd

Bedford Hills, NY

10507

Directions

By Type

Showing 648 reviews

April 13, 2021

Mrs. Lisa Fiocco is a “ Professional Salesperson” at Bedford Chrysler Dodge Jeep. We had an amazing experience leasing a Jeep Grand Cherokee for our daughter .... she helped us locate one & went out of More

by agscip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for providing us with the opportunity to help you find a new vehicle for your daughter! We're so happy your experience with Lisa went well and that she was able to help get your daughter into an amazing Jeep Grand Cherokee. We appreciate your support and look forward to working with you again sometime!

April 13, 2021

Lisa is the best. Got me into a brand new Cherokee for less than I was paying for my 2017. Had everything ready to go by the time I got there. Met with Anthony, singed some papers and was out the door wit More

by sclena2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing your five-star experience here at Bedford Chrysler Dodge Jeep Ram! We're happy to hear your experience purchasing a new Jeep went so well! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day and enjoy your new ride!

March 29, 2021

In short , Lisa was the best salesperson I’ve ever dealt with ! Courteous, informative ,knowledgeable and just a sweet person! Will buy from her again! More

by Mikemangione68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Prudente
Mar 30, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review! Thank you for letting us know that you had a great experience with Lisa. Your feedback is very much appreciated. Congratulations on your new vehicle and please let us know if we can help out again!

March 22, 2021

Great dealership. Lisa Fiocco is a great sales person. She is very thero with every step of the way could not ask for a better sales person. More

by Joeychamp2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful review about your sales experience! We're so happy you enjoyed your visit with Lisa. Please let us know if we can ever help out again in the future!

March 21, 2021

Lisa is amazing ... walked us through the whole process and made it easy. Also great with dogs!!! also gave great recommendations for a new car owner More

by GordonTety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for giving us such high marks! We're so happy Lisa provided a great experience. We are constantly hard at work to deliver the best possible service, and appreciate this feedback!

March 17, 2021

Great price and service. Dealership was very clean and organized. My car was there and clean and polished. Went over the entire car and Spencer was excellent More

by Salburgio4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Martin
Mar 18, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We are incredibly grateful that you took the time out to leave us this note! It's customers like you that make our job wonderful. We look forward to serving you again!

March 15, 2021

The dealership is fine: well located, clean and has good inventory. But the key for me was Lisa. My finest car buying experience ever. She is incredibly well informed, very personable, offered a fair pric More

by jff
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for taking a few moments to let us know how we are doing. We're glad to hear that Lisa offered a fantastic sales experience. Please let us know if we can ever be of further assistance!

March 12, 2021

I bought a truck through Lisa and I can honestly say this was the best vehicle purchase experience I have ever had. It was simple, straightforward and painless. The communication during the build process and More

by wtf2772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Brian
Mar 15, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

This is such amazing feedback to receive, thank you for taking a moment to let us know how your experience with Lisa, Anthony and Brian went. We're so happy that you enjoyed your experience and that you would recommend us to others. Enjoy your new ride and please let us know if we can ever be of further assistance!

March 11, 2021

Your office constantly bombards me with emails and mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. More

by PGADALETA
Recommend Dealer
No
Employees Worked With
Carlos Cruz
Mar 16, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Our team works diligently to provide an accommodating experience. We are disappointed by this review and want to address the concerns raised in your review. The recommendations that the advisor called to discuss were just recommendations, not mandatory. The 10% additional discount that was offered was to assist with the total cost if you had elected to perform the additional services that were recommended. We are sorry if that was misunderstood. We hope you will reconsider bringing your vehicle to a Jeep dealership, as we have the required parts and fluids to maintain your vehicle without voiding the warranty. We urge any customers who are concerned about their experience or recommendations to contact us directly.

Mar 16, 2021 -

PGADALETA responded

Nothing was misunderstood. You started with 3 items that needed to be done to my vehicle. I asked what kind of discount I could be given if I did all 3 and when he called back, I now needed 2 additional items to be done and I could only get a discount for all 5. How can I trust that any of the 5 items needed to be done?

March 10, 2021

Lisa is very knowledgeable of the products she sells. She has a great personality and was very easy to work with through the whole purchasing process. More

by liburdiexcavatingcorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Cruz
Mar 11, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review about your experience with Lisa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

...
39
...