Beechmont Ford, Inc.

Mike was very professional in how he provided information about the car in question. He was honest and truly gave us step by step direction on this purchase. When I choose to purchase another vehicle I wil about the car in question. He was honest and truly gave us step by step direction on this purchase. When I choose to purchase another vehicle I will first go back to Beechmont Ford and see Mike. More

I have been using Beechmont Ford for my service for over 25 years now. That in itself says a lot, but my recent experience reminded why I keep going back. I took it in for service for four warning lights 25 years now. That in itself says a lot, but my recent experience reminded why I keep going back. I took it in for service for four warning lights on the dash (i knew something was severely wrong, at least I thought I did). Took it into Mike Corcoran and they diagnosed it as a ABS sensor, got if fixed and got me back on the road in a few days. Was able to get a rental 4x4 truck, which put icing on the cake due to the 11" of snow we got on 1/25/26. Was able to get around with the terrible road conditions. Thank you Beechmont Ford, Mike Corcoran, service advisor, and the whole team!!!!!! More

Mike Mason, was very helpful and very nice. He sold me 2 cars. One last year and one this year. I will come and ask for him. Please don't let him leave. Thanks Donna King. He sold me 2 cars. One last year and one this year. I will come and ask for him. Please don't let him leave. Thanks Donna King. More

Worst mistake I ever made with buying a car from this place. Been waiting on a recall for almost 6 months they have no answers. Or customer service is absolutely xxxx poor. place. Been waiting on a recall for almost 6 months they have no answers. Or customer service is absolutely xxxx poor. More

I worked with Taylor Bongiorno on a remote deal and his dedication to delivering high quality customer service is unmatched. He took multiple videos, photos, and even drove the car for me to display the co dedication to delivering high quality customer service is unmatched. He took multiple videos, photos, and even drove the car for me to display the condition both good and bad in an honest straightforward manner. I felt like I knew exactly what I was getting without being physically at the dealership. We got through all the paperwork and negotiated price in a timely and fair fashion. I can say this was the most pleasant car buying experience possible. I appreciate the approach and service that Beechmont ford put into their sales. I would highly recommend them when looking for a car, and will go back when it’s time to purchase something in the future. More

Beechmont Ford’s used car department runs on deception. After a week of assurances from salesperson Daniel Garcia that a Ford Blue Certified, 2023 Lexus ES 350 Luxury was “pristine” (with only a tiny wheel After a week of assurances from salesperson Daniel Garcia that a Ford Blue Certified, 2023 Lexus ES 350 Luxury was “pristine” (with only a tiny wheel scrape) and repeated denials of any other flaws, I drove 2.5 hours to find deep gouges, rock chips, permanent-marker seat damage, a large brown stain in the driver’s seat and a missing jack — all in the first 2 minutes and conveniently absent from the online photos and assurances from the salesperson. At this point, there was no need to inspect further… I killed the deal. Financing was initially very inflated until I pointed out their own Ford Certified rate available to “A-tier” credit buyers like me, which they seemed to have no knowledge of, triggering a second credit check. This all was not a mistake; it was a calculated bait-and-switch. If you want to experience 1970s-style, predatory used-car sales tactics, Beechmont Ford in Cincinnati is the place to get it… ask for Daniel Garcia. More

I bought a 2022 Ford Escape in March of 2023. I have had nothing but problem after problem with it. Today I was charged $200 for labor for them to find out why my car suddenly shut off while I wa I have had nothing but problem after problem with it. Today I was charged $200 for labor for them to find out why my car suddenly shut off while I was actively driving. $200 and they had my car 25 minutes. The fix, a valve issue, is not covered under my warranty somehow. I have TWO warranties and neither one covers this valve issue. Kicker is, I told the guys for a few oil changes now what my car was doing when I filled it up, they brushed me off. Do NOT buy a vehicle from here More

I recently purchased a new 2024 Ford Mustang GT at Beechmont Ford. The salesman was Daniel Garcia. My experience was a pleasant one, as Daniel provided much information, yet did not pressure me to ma Beechmont Ford. The salesman was Daniel Garcia. My experience was a pleasant one, as Daniel provided much information, yet did not pressure me to make the purchase. He encouraged test drives of both an automatic, and manual version of the car. The complete purchase process, including the signing of the paperwork went quickly and painlessly. More

In late August beechmont ford "fixed" a recall on the toe link and we purchased and had them install 4 new tires on our Explorer. A month later during our scheduled oil change and tire rotation they convinc link and we purchased and had them install 4 new tires on our Explorer. A month later during our scheduled oil change and tire rotation they convinced my wife that the tires were wearing dangerously and she needed two new tires which we had just purchased at the time of the recall repair back in August. The manager denied the issue was related to the toe link and told my wife that this part of the car "isn't even related to how the tires wear". He convinced her that it was her falt since she didn't have the tires balanced by them at the time of installation. Fast forward to November, less than 4 months after the recall work and 1 months after the visit where we purchased 2 new tires, we scheduled the car for service due to the driver side rear tire was clearly leaning and making a dragging noise. We clearly stated that this has been an ongoing issue since the recall work back in August. On this visit the "tech" said there was nothing wrong with it and that it was still "in specs". Instead, he found the 3 other issues with the brake system and a seal that "may" be leaking and needs to be replaced and the noise was "probably" from a wheel bearing that "could be going bad" and we should have it replaced as soon as possible. My issue is that we had the car in for an issue with the rear driver side tire and the tech said there was nothing wrong there but here is a list of issues we found probably hoping they could con my wife into doing work that wasn't needed and not correcting the real issue that they caused. This time I went with my wife to hear for myself the explanation from the service department. After hearing the diagnosis from the secretary, I asked for the manager. I met with the manager and was told a pack of lies (he should be a used car salesman not a manager) trying to cover up what his tech and secretary tried to sell us as the issue and not their incompetency. After the manager tried to say the leaning tire was normal, then moved to blame the leaning tire and dragging noise on the front brakes, he finally realized I wasn't buying his lies he finally agreed to have a different tech look at the toe link and rear driver side tire. ....... That evening the secretary called me and stated it was finished and ready for pick up. She said, the second tech concluded, that "the toe link was in spec, but he adjusted it and made it MORE IN SPEC" (xxx does that mean) and that the tire is no longer leaning since he adjusted it. When my wife picked up the car, they told her it was fixed but we still had to pay the diagnostic fee since they had two techs look at it and that the issue of the leaning tire wasn't an issue because it was in "spec" even though after he "made it more in spec" it was fixed. They told my wife that the tire doesn't lean and the dragging noise is gone but they can't explain what caused the leaning tire and the noise, but they assured us that it wasn't because of the toe link that they installed and now re-adjusted. (I wish I went with her to see if they tried to lie to me or in their eyes was she just an easy target to discriminate against with their lies.) This manager straight up lies and manipulates customers into believing that they need to do work that isn't necessary or to cover up their shotty work. Because of their incompetence and lies to cover their shotty work we had to purchase new tires and return to them for service several times wasting our time and shop fees not to mention the unnecessary work they tried to con us into paying for. More