Beechmont Volkswagen

Story of the cracked windshield Purchased a new 2014 Passat TDI SEL from this dealership. When we got it home and after washing the windshield we noticed that there was a very tiny Purchased a new 2014 Passat TDI SEL from this dealership. When we got it home and after washing the windshield we noticed that there was a very tiny crack in the front windshield. We contacted Beechmont VW about the situation and they told us to bring it back and that they would have the windshield "fixed". So I brought it back to the dealership and they had the windshield repaired and not replaced. After the repair was made, the windshield still looked like it had a bug smear where the crack had been and the repairman who did the repair told me that that is the way that windshield repairs always look after they are completed. I told Beechmont VW that this repair was not satisfactory and that if I bought a new car I should have a car that looks like a new car and not one that looks like it has a defective windshield. Beechmont VW told me that the repair to the windshield did not compromise the integrity of the windshield and that it would not leak or continue to crack so they would not do anything else to rectify the situation. Be careful with this dealership. They will give you an excellent price on the car that you choose, but after the sale is complete things are different. I will never buy anything else from this dealership and would not recommend it to anyone. A new car should be a new car. I did not buy this car from a second hand store and I should expect that my windshield should be first quality and not a second or irregular which is what it is now. Buyer beware - stay clear of this dealership. More

Absolutely wonderful Tammy Hartman was as usual amazing, and the reason I continue to return to Beechmont VW. She is always friendly, outgoing, and so helpful with any que Tammy Hartman was as usual amazing, and the reason I continue to return to Beechmont VW. She is always friendly, outgoing, and so helpful with any questions or concerns I have. Thank you Tammy for always being such a big help!!! More

Excellent buying experience Sales person took the time to explain all the features of the car. Did not feel any sale pressure at anytime, very relax environment during the whole Sales person took the time to explain all the features of the car. Did not feel any sale pressure at anytime, very relax environment during the whole process. More

Great Dealership This dealership makes the costumer a major priority and really makes you feel comfortable. The service is fabulous and the process is easy and smooth. This dealership makes the costumer a major priority and really makes you feel comfortable. The service is fabulous and the process is easy and smooth. More

Upfront, not pushy, very efficient Bought a used car I'd picked out online. I was already confident of what I wanted, and knew what it should cost. Their price was the best around and Bought a used car I'd picked out online. I was already confident of what I wanted, and knew what it should cost. Their price was the best around and the staff very professional. They didn't try to push me into more than I wanted, and completed the transaction with minimal hassle. More

great team! Dealership is clean. Tim from sales was very helpful and friendly, he made an effort to find and get the car that my husband and i really wanted (from Dealership is clean. Tim from sales was very helpful and friendly, he made an effort to find and get the car that my husband and i really wanted (from the inside-out). Rola from finance was very helpful as well! Overall, a great team!!! Would recommend to everyone!!! More

Great experience I just had my 2012 Jetta in for the 20000 mi service. They got started on my vehicle right at my appointment time, and made sure I was comfortable wh I just had my 2012 Jetta in for the 20000 mi service. They got started on my vehicle right at my appointment time, and made sure I was comfortable while I waited. The service agent (Tammy Hartman) was very friendly. She explained what they were doing to my vehicle, and gave me few pointers about keeping it running smoothly. Great experience. More

Kudos! I have been having my car serviced at the Beechmont VW location since I purchased my Jetta. Tammy Hartman is always there with her smiling face to gre I have been having my car serviced at the Beechmont VW location since I purchased my Jetta. Tammy Hartman is always there with her smiling face to greet me. I am always comfortable and feel that my time and money are not being wasted. She is like a long lost friend that you always catch up with during the visit. Kudos to the service department for their friendliness and helpfulness, but Tammy is my favorite. More

Tammy is very helpful Tammy Hartman was extremely helpful throughout the day. She provided transportation during the time my Passat was being serviced. She explained all Tammy Hartman was extremely helpful throughout the day. She provided transportation during the time my Passat was being serviced. She explained all of the service that my car would be receiving that day and called after I returned home to ensure that no issues had arisen with the car after leaving the dealership. Overall, this was an excellent service experience. More

Live in Ky. and bought at Beechmont VW.in Ohio. The dealership stayed open beyond closing,to make sure that i was happy with my choice.Thank-You goes out to Bill Simmerman for his kindness.He is the The dealership stayed open beyond closing,to make sure that i was happy with my choice.Thank-You goes out to Bill Simmerman for his kindness.He is the best at what he does. More