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Beechmont Volkswagen

Cincinnati, OH

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189 Reviews

8057 Beechmont Ave

Cincinnati, OH

45255

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Showing 189 reviews

September 03, 2014

Highly recommend buying at Beechmont VW Great buying experience with Bill and Rola. Beechmont VW offered a fair trade in value and willingly negotiated a deal all were happy with. Very happy More

by RegReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rola Henson, Bill Simmerman
Sep 06, 2014 -

Beechmont Volkswagen responded

Thank you for the kind words about Bill and Rola. They work very hard to make everyone's buying experience special. Enjoy the GLI and thank you again for your business. Dan Mercurio General Manager Beechmont Volkswagen

Sep 21, 2014 -

Beechmont Volkswagen responded

The entire team at Beechmont VW, especially Bill Simmerman and Rola Henson deeply appreciate your business and kind words. Enjoy your GLI and welcome to the family. Dan Mercurio General Manager Beechmont Volkswagen

August 30, 2014

Recent New Car Purchase. Recently purchased a new job through Beechmont. They were very competitively priced with other local dealers. Tim Sizemore did a good job keeping me u More

by cinci2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sizemore
Sep 06, 2014 -

Beechmont Volkswagen responded

Thank you for taking the time to post a review on Tim Sizemore and the Beechmont Volkswagen. We all appreciate your business. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

August 28, 2014

Tammy Hartman I always receive great customer service from Tammy. She is very conscientious in checking my VW. I am always treated honestly and fairly. I always kno More

by ckcarolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Sep 06, 2014 -

Beechmont Volkswagen responded

Tammy is all about customer service and it shows in the number of positive reviews she receives on Dealer Rater. Thank you for your feedback and your business. Dan Mercurio General Manager Beechmont Volkswagen

July 23, 2014

Caleb Ervick is the best! I attempted to schedule 20,000 mile service on my Jetta Hybrid, but it didn't get into the system (it's the website). When I showed up, it wasn't regi More

by jeff.armstrong.773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Ervick, Tammy Hartman
Jul 31, 2014 -

Beechmont Volkswagen responded

Thank you for the feedback. Sometimes it can be difficult to adjust on the fly. I'm glad to see Caleb was flexible enough to pull this off for you. Thank you again for your business, Dan Mercurio General Manager Beechmont Volkswagen

July 11, 2014

stress-free service In for my 10k service, including an oil change, and tire rotation. '13 Golf-R at one year later I barely squeak past 7400 miles, but a year is a year, More

by Darryl Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jul 21, 2014 -

Beechmont Volkswagen responded

Thank you for the feedback. Tammy, along with our technicians, do a nice job with their personal touch. As for the restroom issue, we do have separate facilities on the opposite side of the showroom. I know it is not extraordinarily convenient. You certainly have the option of utilizing these facilities as well. Thank you again for your business, Dan Mercurio General Manager Beechmont Volkswagen

July 11, 2014

20,000 mile service Great job, only little issue is they left the passenger seat fully reclined after installing airfilter. Otherwise very satisfied. Great job fitting More

by Sch737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Ervick
Jul 21, 2014 -

Beechmont Volkswagen responded

Thank you for allowing us to handle your 20,000 service. We always appreciate feedback from our customers. Good to see you were satisfied with the work. We'll make sure we don't leave the seat fully reclined next time. Thank you, Dan Mercurio General Manager Beechmont Volkswagen

July 10, 2014

excellent service I had my Tiguan checked yesterday. Caleb Ervick listened to my concerns over my car problem and was able to help my car checked thoroughly in a prof More

by slrhee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Ervick, assistant service manager
Jul 11, 2014 -

Beechmont Volkswagen responded

We appreciate for feedback. We will be there for you if you need us in the future. Thank you for your business. Dan Mercurio General Manager Beechmont Volkswagen

July 09, 2014

Tami CC owner Customer service is the name of the game @Beechmont Volkswagon...from my phone call- Tammy Hartman stated remembered me from my visit in May to my arr More

by tamiccowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jul 11, 2014 -

Beechmont Volkswagen responded

No...thank you! We appreciate these comments and you are spot on about Tammy. She has exceptional customer service skills and does have a very personal approach when it comes to her customers. I have seen countless reviews on Tammy and the fact she remembers her customer's name makes quite an impact with her clientele. Thank you again for your business. Dan Mercurio General Manager Beechmont Volkswagen

July 08, 2014

VW CC Tammy Hartman was the nicest most helpful sales person I have ever dealt with. I will make it a point to always come back to Beechmont VW because of T More

by Kzwiesler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jul 11, 2014 -

Beechmont Volkswagen responded

We thank you for your feedback and look forward to your next visit. Dan Mercurio General Manager Beechmont Volkswagen

July 08, 2014

Enjoyable morning Took son's car in for oil change and inspection. First time going to this VW dealer. Had poor experience at a different VW dealer. My entire experie More

by dvock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Ervick
Jul 11, 2014 -

Beechmont Volkswagen responded

Thank you for your comments. We will make every attempt to make your next visit even better. Dan Mercurio General Manager Beechmont Volkswagen

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