Beechmont Volkswagen
Cincinnati, OH
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Excellent service Tammy Hartman is an excellent representative for VW Beechmont. One of the reasons we chose VW Beechmont was because of the excellent service both in t Tammy Hartman is an excellent representative for VW Beechmont. One of the reasons we chose VW Beechmont was because of the excellent service both in terms of sales AND service! It was wonderful to have a desktop to work with my laptop, good coffee, and convenient restroom. Service was done well, fully explained, and with a smile. Great place. More
Tim Sizemore is the deal. GO SEE HIM! Tim Sizemore is the deal. GO SEE HIM today. Quality people. Quality vehicles. Easily located of Interstate I 275 one exit south of Eastgate Mall. Tim Sizemore is the deal. GO SEE HIM today. Quality people. Quality vehicles. Easily located of Interstate I 275 one exit south of Eastgate Mall. More
Tammy Hartman ROCKS! Tammy recognizes the inconvenience of a car needing service. She goes the extra mile to make certain her customer is inconvenienced as little as poss Tammy recognizes the inconvenience of a car needing service. She goes the extra mile to make certain her customer is inconvenienced as little as possible by providing a loaner and keeping the customer appraised of progress. On top of that, she's just a good and genuine person ... always remembers the little things about the customer. People like to be treated as individals. Tammy has mastered that art...a real asset to Beechmont VW. Clay did a great job servicing yet another worn out part on my little black bug. More
Love Beechmont VW!! Tammy is always super nice and we have the best conversations while I wait for service. We bought our Passat TDI 2 years ago and we absolutely love it Tammy is always super nice and we have the best conversations while I wait for service. We bought our Passat TDI 2 years ago and we absolutely love it! We will definitely purchase our next VW from them. Keep up the great customer service. More
Very pleased. I took our new Jetta for its new car service. We've had it for just 3 weeks. I had a very good experience. After determining that I had an appointmen I took our new Jetta for its new car service. We've had it for just 3 weeks. I had a very good experience. After determining that I had an appointment, I was asked to go on to the waiting room rather than stand and wait while she finished with another customer. When she came to talk with me, she had already been to my vehicle. We discussed what they would do and I had a chance to show her a couple of us concerns. They were addressed quickly. My wait wasn't long and I was on my way. Very friendly and professional. I made a good choice of where to purchase our vehicle! More
Very favorable experience I'll get the bad out of the way first: It took a long time and several tries to get thru by phone. Once that annoyance was over, nothing could have b I'll get the bad out of the way first: It took a long time and several tries to get thru by phone. Once that annoyance was over, nothing could have been better. I've never had better explanations of work done, and info that will help me better enjoy my year-old car. And I was out the door earlier than I'd been told to expect. It was among the best dealer experiences I can remember--and I've been driving for 50 years and have owned dozens of cars. More
Great Service, Felt Comfortable! Tammy had excellent customer service and was very friendly! I had never been to Beechmont VW and she was very welcoming and showed me around the deale Tammy had excellent customer service and was very friendly! I had never been to Beechmont VW and she was very welcoming and showed me around the dealership to make me feel very comfortable. She walked me through the different services that were being done to my car and gave me the time of day to explain everything. I would highly recommend working with Tammy if at all possible because she was happy and cared about every detail. Great experience! More
friendly, but slow on paperwork I feel it took two hours for the deal to be complete, after I okayed the price!!! They were very thorough going over the car and its details, which i I feel it took two hours for the deal to be complete, after I okayed the price!!! They were very thorough going over the car and its details, which is GREAT!! But, it seemed the paperwork took forever!!! They did NOT try to play price games with me, and honored what I had been told on the phone!! I would return here again!! More
Excellent quality service and friendly staff I have taken my VW Touareg to this location since they opened for all routine maintenance and problems. Tammy is always extremely friendly and helpfu I have taken my VW Touareg to this location since they opened for all routine maintenance and problems. Tammy is always extremely friendly and helpful in explaining the problem and my options. She really makes me feel like she cares about me as a customer. All the repairs that I have have done on my Touareg have been right the first time, which is really important to me! I will continue to choose Beechmont VW because I trust that Tammy (and Matt) will provide the best diagnostics and expert service advice for me and my Touareg. More
2014 Jetta Autobahn I was in the market for a new Jetta Autobahn and was unable to come to an agreement with my local VW dealer in Huntington WV. During my visit to my l I was in the market for a new Jetta Autobahn and was unable to come to an agreement with my local VW dealer in Huntington WV. During my visit to my local dealer(where I had already purchased 2 Jettas in the past) I never got a second payment pass or so much as a folIow-up call. I started looking online and found a similar Jetta Autobahn (actually more equipment and $1000 more expensive). BEECHMONT VW was able to meet my lease payment requirements with no problem or hesitation. I really appreciate the fact that Tim Sizemore and the BEECHMONT VW sales team was willing to work with me via email and over the phone to get the details worked out. Definitely worth a 2hr and 45 min drive. GREAT experience and I will definitely return in 3 yrs for hopefully another similar experience. Thanks again Tim Sizemore and the BEECHMONT VW sales/management staff! Aaron More