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Beechmont Volkswagen

Cincinnati, OH

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189 Reviews

8057 Beechmont Ave

Cincinnati, OH

45255

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Showing 189 reviews

June 25, 2014

Excellent service Tammy Hartman is an excellent representative for VW Beechmont. One of the reasons we chose VW Beechmont was because of the excellent service both in t More

by SharonAKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jun 26, 2014 -

Beechmont Volkswagen responded

Thank you for the great review of Tammy and our service department. We know that future business is driven from your experience with our service department. Thank you for allowing us to continue to handle your maintenance and repair needs. Dan Mercurio General Manager Beechmont Volkswagen

June 23, 2014

Tim Sizemore is the deal. GO SEE HIM! Tim Sizemore is the deal. GO SEE HIM today. Quality people. Quality vehicles. Easily located of Interstate I 275 one exit south of Eastgate Mall. More

by hopokd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sizemore
Jun 26, 2014 -

Beechmont Volkswagen responded

Wow! I guess you were impressed with Tim. Your comments are very much appreciated. Dan Mercurio General Manager Beechmont Volkswagen

June 17, 2014

Tammy Hartman ROCKS! Tammy recognizes the inconvenience of a car needing service. She goes the extra mile to make certain her customer is inconvenienced as little as poss More

by ddurkee50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Helton, Tammy Hartman
Jun 20, 2014 -

Beechmont Volkswagen responded

Thank you very much for your feedback. Tammy and Clay are very appreciative of your complimentary words. Your assessment of how customers want to be treated aligns perfectly with our core values. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

June 12, 2014

Love Beechmont VW!! Tammy is always super nice and we have the best conversations while I wait for service. We bought our Passat TDI 2 years ago and we absolutely love it More

by lizniesz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman, Tammy Hartman
Jun 20, 2014 -

Beechmont Volkswagen responded

Great to see you are still enjoying your Passat so much and that Tammy is taking care of you. Thank you again for your continues business. Dan Mercurio General Manager Beechmont Volkswagen

June 10, 2014

Very pleased. I took our new Jetta for its new car service. We've had it for just 3 weeks. I had a very good experience. After determining that I had an appointmen More

by Steigvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jun 12, 2014 -

Beechmont Volkswagen responded

Thank you for the detailed comments. I am glad you feel good about your choice in Beechmont VW. Dan Mercurio General Manager Beechmont Volkswagen

June 08, 2014

Very favorable experience I'll get the bad out of the way first: It took a long time and several tries to get thru by phone. Once that annoyance was over, nothing could have b More

by rtdunham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jun 12, 2014 -

Beechmont Volkswagen responded

Thank you for the feedback. Sorry about the inconvenience of not getting to the calls. We appreciate your business. Tammy does a great job and her customers are typically very pleased with the service she provides. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

June 08, 2014

Great Service, Felt Comfortable! Tammy had excellent customer service and was very friendly! I had never been to Beechmont VW and she was very welcoming and showed me around the deale More

by laurenhaworth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jun 12, 2014 -

Beechmont Volkswagen responded

We appreciate the feedback. Tammy has been providing quality service to our customers for years and I am glad you had the opportunity to experience this as well. She does a very good job of explaining the steps along the way and it does make people comfortable when they know what to expect. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

June 01, 2014

friendly, but slow on paperwork I feel it took two hours for the deal to be complete, after I okayed the price!!! They were very thorough going over the car and its details, which i More

by joya57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Simmerman
Jun 05, 2014 -

Beechmont Volkswagen responded

We appreciate every bit of feedback you can give us. The paperwork does become more time consuming than we like as well. We are working on methods to streamline this part of the transaction. Best of luck with your new car and we hope to see you from time to time when you have your routine maintenance performed. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

May 27, 2014

Excellent quality service and friendly staff I have taken my VW Touareg to this location since they opened for all routine maintenance and problems. Tammy is always extremely friendly and helpfu More

by biaginjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
May 27, 2014 -

Beechmont Volkswagen responded

Thank you for your continued patronage of Beechmont Volkswagen. Tammy constantly has great feedback from her quality customer service. We wish you many wonderful miles with your Touareg. See you at your next scheduled maintenance. Dan Mercurio General Manager Beechmont VW

May 25, 2014

2014 Jetta Autobahn I was in the market for a new Jetta Autobahn and was unable to come to an agreement with my local VW dealer in Huntington WV. During my visit to my l More

by asw1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stockwell, Matt Wilder, Tim Sizemore
May 27, 2014 -

Beechmont Volkswagen responded

Aaron, Thank you for giving us the opportunity to work with you. It's a shame you had to travel so far to get the deal you wanted, but I am pleased we were able to put a deal together to your liking. Tim and the rest of the Beechmont VW family appreciate your business. Go Herd! Dan Mercurio General Manager Beechmont VW

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