Beechmont Volkswagen

You'll love Beechmont VW!! The folks at Beechmont VW are great to work with! The service dept is very accomodating and you will just love Tammy! I have been extremely satified The folks at Beechmont VW are great to work with! The service dept is very accomodating and you will just love Tammy! I have been extremely satified with the car and the service!! More

Bill Simmerman My wife and I visited multiple dealers and ended our day at VW Beechmont. Bill Simmerman showed true professionalism and provided the best customer se My wife and I visited multiple dealers and ended our day at VW Beechmont. Bill Simmerman showed true professionalism and provided the best customer service one could ask for. He never pressured us into buying anything and understood the importance of taking one's time before making a car purchase. More

Best customer service I have ever received Tammy Hartman is an outstanding employee. She made making my appointment so easy by being very flexible. She is so friendly over the telephone and eve Tammy Hartman is an outstanding employee. She made making my appointment so easy by being very flexible. She is so friendly over the telephone and even friendlier when you meet her in person. I liked that she said my name when talking to me, it made me feel that she really does care and welcomed. I look forward to the next time I am bringing my car in. Thanks to Tammy for her great attitude, it makes a difference! More

Best Service Ever! I always feel my 16-year-old Volkswagen is in good hands when I take it to the Beechmont service center. Tammy, Matt, and all the service people go to I always feel my 16-year-old Volkswagen is in good hands when I take it to the Beechmont service center. Tammy, Matt, and all the service people go to great lengths to make sure I know about my car and its care. If something is due to wear out, I'm informed and can plan for service ahead of time. They are honest about it, and that's very important to me! If something major needs repair, they go to bat with my insurance company to get the best pricing. I've never had to take the car back to have it re-serviced for something they should have done. When it's fixed, it's fixed! More

Bill Simmerman I was interested in purchasing a new 2014 Volkswagen Jetta and Bill Simmerman was a wonderful salesman. Not only was he extremely informative and hone I was interested in purchasing a new 2014 Volkswagen Jetta and Bill Simmerman was a wonderful salesman. Not only was he extremely informative and honest, he was also completely committed to helping me find the perfect Jetta, even if it took several months. Thank you Simmerman and all of Beechmont Jetta for helping me with my first car purchasing experience. I strongly recommend Mr. Simmerman as he will do all in his power to provide you with the best assistance and care. More

20K service The service work was excellent. Tammy Hartman the Assistant Service Manager was very helpful. She ask if there was anything I might need and explained The service work was excellent. Tammy Hartman the Assistant Service Manager was very helpful. She ask if there was anything I might need and explained the service in detail. Tammy is very friendly, and I strongly recommend this dealership. More

I drive across town for these guys! Beechmont Volkswagen used to be Colerain Volkswagen--and was about 40 miles closer to my home! Still, I drive across town past two other VW dealers b Beechmont Volkswagen used to be Colerain Volkswagen--and was about 40 miles closer to my home! Still, I drive across town past two other VW dealers because these folks have always taken care of me. Tammy Hartman always makes sure that I know what is going on with my car, how long service will take, and how much it will cost. If she can, she will give me a loaner car; if not, she coordinates with Enterprise for me. More

first time Volkswagen owner I was looking for a car that got good gas mileage for a fair price. A friend of mine has always driven Volkswagens and I found on online that had low I was looking for a car that got good gas mileage for a fair price. A friend of mine has always driven Volkswagens and I found on online that had low miles and was a reasonable price. When we got to Beechmont Volkswagen, the car that I had seen on the internet was already gone. Tim found us another on the lot with just a couple thousand more miles for around that same the price. Once I test drove it, I was in love. It was the care for me. Tim did all that he could for us to make sure that we walked away with that car and my payments are the same as what I was paying with my old SUV. I was very happy and will probably head back to Beechmont Volkswagen when it comes time to trade up again. Thanks Tim for all your help! More

best overall I can't begin to say enough good about this dealership. From the beginning, we have always felt comfortable making our own decisions on what we wanted I can't begin to say enough good about this dealership. From the beginning, we have always felt comfortable making our own decisions on what we wanted in our vehicle without pressure. Since our purchase, everyone we've continued to come into contact with has treated us like close friends. With this most recent encounter, we were traveling 200 miles away and after hitting a nasty pot hole, were left with a flat tire and scuffed wheel rim. Went to a dealer where we were and they told us our wheel was ruined and would need to replace it (which they had in stock) but they did not have our tire in stock, so we made the decision to get back to Cincinnati to have it fixed at our home dealer (beechmont vw). They ordered what we thought we'd need replaced, but when we took the car in, they did a thorough check and found no structural damage to the wheel. They also went above and beyond and found gashes in another tire wall (likely from the same pot hole), and were able to replace both. Fortunately, all were covered due to the extra tire and wheel insurance/warrantee we purchased with our car. Tammy, our service advisor, kept the whole visit as an open book and made us informed through the whole process. I thankfully have yet to find anything negative about this dealership, their service department, and their customer service! More

Great experience I purchased a 2013 Passat with 5600 miles on it. I initially found the car online. The salesman (Tim) was great to work with. I felt like I was tre I purchased a 2013 Passat with 5600 miles on it. I initially found the car online. The salesman (Tim) was great to work with. I felt like I was treated fairly and they gave me a good price on the car as well as my trade int. More