Beechmont Volkswagen
Cincinnati, OH
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Tammy is very responsive and friendly. The service was quicker than expected and of great quality. I will continue using this dealership for my auto's maintenance. quicker than expected and of great quality. I will continue using this dealership for my auto's maintenance. More
I went in for my 140,000 mile service maintenance on my Jetta. Tammy Hartman went above and beyond to help me with what needed to be serviced . She was friendly and helpful in every way. I would recomme Jetta. Tammy Hartman went above and beyond to help me with what needed to be serviced . She was friendly and helpful in every way. I would recommend this dealership to anyone who wants to be treated like a person, not a number. More
Tammy does an exceptional job of taking care of the service customers. very very pleasant and knowledgable. she makes it such an easy time julie service customers. very very pleasant and knowledgable. she makes it such an easy time julie More
Everyone I dealt with during my purchase was very friendly and extremely helpful. Bill Simmerman was very honest. Every question I asked he knew the answer or he found the answer for me. He was genui friendly and extremely helpful. Bill Simmerman was very honest. Every question I asked he knew the answer or he found the answer for me. He was genuine. I got a good deal and a car I love. More
Tammy Hartman was very friendly and kept me informed about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. More
I had a terrible experience with this dealership. After visiting, I sent 4 emails and a phone call to 3 different people that I interacted with on my first visit. There was no response for over 48 hours. visiting, I sent 4 emails and a phone call to 3 different people that I interacted with on my first visit. There was no response for over 48 hours. Once the response was finally received, the sales manager invited me to come and view a car that was listed as available on their website. The next day, shortly before I was to drive up for the visit, the sales agent said the car was not available due to it being a 'loaner' car. The lack of response was unacceptable, and made me wonder if this was the way they treated potential customers, what would happen if/when I had opportunities once I bought the car and had any problems. I would run for here. ... Not walk! More
I needed several items on my Touareg such as an oil change, wiper blades, filters and new hvac blower. Tammy got me scheduled right away and was very nice to work with. She even helped on pricing as it change, wiper blades, filters and new hvac blower. Tammy got me scheduled right away and was very nice to work with. She even helped on pricing as it was a very expensive visit. Will definitely be a returning customer. One thing that wasn't great was they don't have courtesy vehicles for cars being repaired. Thanks! Wendy More
Tammy Hartman made my service visit very pleasant. She kept me informed and let me know what to expect while I waited on my service to be completed. kept me informed and let me know what to expect while I waited on my service to be completed. More
Beechmont Volkswagen is all about providing outstanding customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. T customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. Tammy Hartmann was extremely helpful calling the day before to remind us of our upcoming appointment. It seems like a small gesture, but with busy schedules it is appreciated to have that personal reminder. When on site, she took the time to review all services provided and wanted to make sure my husband and I were completely satisfied with the service. Her customer service is much appreciated! More
Bill was friendly in helping me with my used car shopping experience. I would feel comfortable with his integrity to follow through with a car purchase. I will consider Beechmont VW for future services. experience. I would feel comfortable with his integrity to follow through with a car purchase. I will consider Beechmont VW for future services. More