Beemer Haus

PLEASE do yourself a favor and buy from an actual BMW dealership. After signing all the paperwork and forms I noticed they kept saying "let us put this in the glove box for you!" "Let me go ahead and dealership. After signing all the paperwork and forms I noticed they kept saying "let us put this in the glove box for you!" "Let me go ahead and put that in the glove box so you don't have to!" Which was kind at first but got weird after the 7th time. Found out quickly why they didn't want me to touch the glovebox. I drive off the lot, hit a bump, and the glove box flies open. The latch was broken and they intentionally hid that. What a sign of what was to come. Here's the long list of issues with the vehicle: 1. The glove box latch was broken. 2. Headlight ribbon begins to dim. (They tell me to use my warranty & take it to arrowhead BMW though I thought it was covered within the 15 days?) 3. They sold me a car with a bad battery 4. The engine mount on the driver side is in terrible shape. 5. There are no floor matts 6. There is an alignment issues, something that was called out on the last emissions test though they stated there were no reported issues with the vehicle in October. 7. The car fax service maintenance dates are wrong (the sales stated the owner is just really bad at putting in the entries when they happen but assures me the vehicle was serviced) 8. They reluctantly fix the headlight but didn't mention it was dimmer than the right when I picked it up. This is partially on me, it was so sunny and I was in a hurry so I didn't spend much time comparing. As soon as I was in my garage where there was shade, I could tell. I immediately called and they said "I'm really trying here. I noticed it, how didn't you?" 9. It smelled so BAD like cigar smoke, it's taken me 3 details and 1 chlorine tablets session to get the smell to be just a little better. In the span of 8 weeks I put 200+ miles driving to this dealership. Please do not purchase your car from here. They'll ignore you, gaslight you, and say "I don't want to put anymore money in your car, I'm tired of it." OR "I tried all that I can, I really did but I don't know what else to do to fix the issue" (yet they'll convince you you're in safe hands as their service tech worked for BMW for 10+ years). The only way to get them to respond and acknowledge you or your concerns is to let them know you will be filing a consumer complaint. From what I was told when the rep reached out to me? It's not their first. I am currently driving a "brand new" car that has a headlight out. It's embarrassing, I wish I would've never purchased a vehicle from them and I hope someone learns from my mistake and avoids this dealership at all costs. They supposedly shipped me a check for $250 from my warranty company to "help" cover a new headlight but that never came. The last time I was at that dealership they swore they would resolve it but then again ignored my calls and texts. I'm also now stuck in a contract with an awful warranty company because they wouldn't cancel my contract the four times I asked in the first two weeks I was in that dealership. More

Michael answered all my questions competently. The car was priced lower than 2 other Civics I was looking at from other dealerships AND they were older models. The car was priced lower than 2 other Civics I was looking at from other dealerships AND they were older models. More

Not great. Contacted the Dealership to show interest in a one owner BMW M850. Informed them that I Live in Florida and would be flying to AZ to pick up the vehi Contacted the Dealership to show interest in a one owner BMW M850. Informed them that I Live in Florida and would be flying to AZ to pick up the vehicle and drive back. Did the deal over the phone. Arrived in AZ a few days later. The finance Manager was a complete tool the entie time and rude AF. The window tint i was charged $400 for by the dealer was clearly done by a child. The driver's window alone has Seven creases in the tint and three scratches down to the glass. The passenger side was not much better. Another thing worth mentioning is the floor mats. The original sticker for this car was $122,000. I'm certain that it didn't come with generic tan floor mats in a black on black car. Last but not least I pull off the lot headed on my 1700 mile journey across the country with 77 miles worth of gas. The low fuel light comes on a 48 miles for context. Very unprofessional,cringe worthy, experience. Definitely not one I would expect from a dealership with a vehicle of this caliber. I definitely should have utilized a different venue for my vehicle purchase. Wost vehicle purchase experience ever. NEVER AGAIN!!! More

I went in to look at some 7-series they had on their website. I was greeted quickly by Richard. He showed me the two vehicles I wanted to see. Explained some of the differences. I was then introduced to website. I was greeted quickly by Richard. He showed me the two vehicles I wanted to see. Explained some of the differences. I was then introduced to Charbel the owner. (Richard had to do finance papers for another customer). Charbel was very genuine and nice to talk with him. I explained I had bought my Corvette this past summer. It was hard to get in and out. I didn't want to lose a bunch of money, but the market had changed. Charbel booked out my vehicle and was willing to offer me a high book value due to the vehicle condition. I purchased the 740i that night. It was easy and quick. I walked in at 4:30 and drove out at 6. I did check the website later that evening and the vehicle I purchased was already off their website! That let's me know that the inventory status on their website is very accurate! thank you! 5 stars all the way! More

I had a smooth easy transaction with Jay. He was helpful and courteous from the time I called to inquire about a vehicle until I was driving off the lot. He was helpful and courteous from the time I called to inquire about a vehicle until I was driving off the lot. More

A delightful experience of dealing with true sales persons, found them courteous, helpful, knowledgeable, no tricks to sell undesired services, Mr Jay a young boy greeted with a smiling face, Mr Rick persons, found them courteous, helpful, knowledgeable, no tricks to sell undesired services, Mr Jay a young boy greeted with a smiling face, Mr Rick handling financial matters is also helpful, humble and caring, I highly recommend Beemers to all those interested in buy Cars must visit once, I am confident they will appreciate too. Wish Beemer a successful establishment. More

I have been working with this dealership for over 10 years they have always gone above and beyond anyone’s expectations especially in the crazy world of car sales highly recommend these people the owner years they have always gone above and beyond anyone’s expectations especially in the crazy world of car sales highly recommend these people the owners are truly amazing thanks again for the Porsche Turbo in many cars before. More

This is the first time I've actually enjoyed shopping for a car. From test drive to purchase, everything went smoothly. If you're in the market for a BMW, go see Jay. I never felt pressured to buy and he ans a car. From test drive to purchase, everything went smoothly. If you're in the market for a BMW, go see Jay. I never felt pressured to buy and he answered all my questions in regards to my car. His customer service is on point and I felt as if he was helping a friend. I'm not usually one to write reviews so trust me when I say, Jay is an honest dealer. Thank you Jay. I absolutely love my car. More

Excellent!!! I’m in my 60’s and I’ve bought many cars from dealers. Every purchase was a bad experience. In this case, it was by far the least stressful, highly professional, no pressure, no hype, and fr from dealers. Every purchase was a bad experience. In this case, it was by far the least stressful, highly professional, no pressure, no hype, and friendliest environment I have EVER done. We got the exact car we wanted at the best price with an extended warranty and a below market interest rate. All three of the gang were AMAZING. We will definitely return to Jay and Rick for every purchase from now on. Man, they were excellent. More