Back

Bell Audi - Service Center

Edison, NJ

4.8
355 Reviews

355 Reviews of Bell Audi - Service Center

Sort by
July 22, 2022

Told service car was ok When i came no car also no parts for my a4 in stock 2days an no brake part went home More

by jliotta51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve some
Jul 29, 2022 -

Bell Audi responded

I'm sorry to see the low rating and apologize that we didn't have the parts needed for your repair. Would you please call me directly? I would like to make things right for you but I will need some additional information. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

July 01, 2022

Excellent service. Amazing staff! Highly recommend They made everything simple Thank you to Bell Audi More

by Baldwincats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Esposito
Jul 01, 2022 -

Bell Audi responded

It was our pleasure to work with you! Thank you for choosing Bell Audi and for stopping by to leave a review. We look forward to the next opportunity to assist you!

June 28, 2022

Stress free experience. Smooth process in and out. Fixed right the first time. All good More

by roeckge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Bell Audi responded

Thanks for the five-star review for Bell Audi! We are thrilled to have delivered five-star service. See you down the road, and have a great rest of your day.

June 27, 2022

Service was done as described and timely. Very satisfied with the entire process at the dealership. More

by Nicoletteulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Bell Audi responded

Thank you for the great review! We are glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back again at Bell Audi!

June 23, 2022

I have always found this dealership to be very professional and service focused. We have owned Audi's since 1984. Service personnel have been great in addressing our needs. Our most recent visit i More

by jzem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Steve Simone, Technician Adam Winston.
Jun 23, 2022 -

Bell Audi responded

Thank you for your confidence in Bell Audi! We are thrilled to see your kind remarks for Steve and Adam and will be sure to pass them along. Accommodating our customers is our priority, so seeing your five-star review means the world. Take care, and we'll see you next time!

June 21, 2022

Went in today to bring my car for service and Steve, the rep who took care of me was great! He is very knowledgeable and took the time to go over everything with me. I have had nothing but great experience More

by TiffyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve from Service
Jun 21, 2022 -

Bell Audi responded

We're so pleased that our commitment to meticulous and attentive care stood out to you. Thank you for giving Steve and the Bell Audi team your kudos. We look forward to seeing you again next time!

June 15, 2022

Thanks for good service to my car to Dan Rojes and mechanic Lee. Great, good job. More

by Tatiana
Recommend Dealer
Yes
Employees Worked With
Dan Rojes
Jun 16, 2022 -

Bell Audi responded

Tatiana, we are so happy to hear that Dan and Lee took great care of you! Thank you for choosing Bell Audi and for sharing your experience. Drive safely until we see you next!

June 14, 2022

The service managers are great. Informative and understanding. The evening person who collects payment...not so much. I don't see the how the two mesh. I want an experience an orde More

by ltgtee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Conte
Jul 29, 2022 -

Bell Audi responded

While we are glad to hear that you enjoyed working with our service team, the rest of your feedback is concerning to receive. We want the most for our guests, and I apologize for the way you were treated during your check-out experience. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

June 10, 2022

I recently had my Audi A3 in for repair. My service advisor Nik Esposito was awesome. He communicated in a clear manner and explained what it would take to make the repair. More

by Frank Mastromonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Esposito
Jun 13, 2022 -

Bell Audi responded

Hey Frank - Thank you for the review and the kind words about Nik and the Bell Audi team. We're glad you found us to be communicative and clear! See you again next time you need us.

June 08, 2022

Everyone was courteous and professional. I received excellent service and quick turnaround. Waiting area was very comfortable and TV kept me occupied while waiting. More

by Brendagail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito, Nick Kostsifas
Jun 09, 2022 -

Bell Audi responded

Brenda, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

...
11
...