Back

Bell Audi - Service Center

Edison, NJ

4.8
343 Reviews

343 Reviews of Bell Audi - Service Center

Sort by
April 09, 2024

Nik and the whole service team were excellent. Nik understood my needs and worked with me in a very timely and professional manner. Great service center Bell Audi 10/10 More

by Fareed Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Apr 10, 2024 -

Bell Audi responded

Fareed, we're delighted to know that Nik and our service team at Bell Audi were able to meet your needs in a timely manner. Thanks for the high rating!

March 08, 2024

Charged for fuel on rental , when I had filled it up to previous gauge Not happy More

by Jambobhupi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Bell Audi responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Ryan Schmidt - General Manager - 888-422-9684

March 06, 2024

Love love love this dealership and my sales person Jason Skoicick. I have been dealing with Jason for almost 15 years. He's the best! More

by janebaylis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Bell Audi responded

Jane, we're so glad to know you've had such a long and positive relationship with Jason at Bell Audi. Thanks for your loyalty over the years!

February 16, 2024

Excellect service! Very thorough maintenance and it was extremely organized and people were friendly. Craig was wonderful. More

by ikrumholtz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Bell Audi responded

We're glad to know you had a wonderful experience with Craig and the rest of our team here at Bell Audi. Thanks for highlighting our service, we strive to be thorough and friendly!

February 13, 2024

Todays service was great my car was picked up at my home by a polite young man who left a loaner car and after a service video to explain the issues with my car and cost the car was brought back to me clean More

by Dave27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Esposito
Feb 13, 2024 -

Bell Audi responded

Dave, we're glad to know that our pick-up and drop-off service worked out so well for you. Our team at Bell Audi is always here to make your life easier! Thanks for the review.

February 08, 2024

I want to thank the team over at Bell Audi Edison for repairing my Q5. It took a week to get it back, but I received a loaner car. I would like to give a special thanks to the mechanic for sending the v More

by Josephine.pitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Bell Audi responded

Josephine, we're glad to know that you had a positive experience with our team at Bell Audi Edison. We always aim to keep the process as smooth and convenient as possible for our customers. Thanks for your patience and understanding!

February 03, 2024

Always had excellent service First time they did not preform well Have to bring car back Inconvenient More

by Solomon
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Bell Audi responded

Solomon, I'm sorry to learn that your recent experience didn't meet the high standards we strive for. We understand how bringing back your car can be inconvenient and apologize for this situation. Please reach out so we can make things right and ensure you receive the excellent service you're accustomed to in future visits. Thank you, Ryan Schmidt - General Manager - 888-422-9684

January 26, 2024

1/25/24 Nick Esposito was my advisor the work and service were outstanding, prompt and way beyond what could reasonably be expected. Thank you for the time and attention which was spent on my vehi More

by italianbutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK ESPOSITO
Jan 26, 2024 -

Bell Audi responded

We're delighted to know that Nick and our team at Bell Audi provided you with outstanding service. Your appreciation means a lot to us! We look forward to assisting you again in the future.

January 23, 2024

Very good experience and mike was very professional and kept me updated … they just need their lounge back More

by Dkgkak74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Bell Audi responded

We're glad to know you had a good experience with Mike at Bell Audi! We appreciate your feedback and we'll definitely take note about the lounge. Thanks for sharing!

January 16, 2024

This is the first time I have used them and they were amazing. The staff was courteous and very helpful. Because of this, I will continue my service there. More

by Morabitoplumbing
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 16, 2024 -

Bell Audi responded

We're delighted to know you had an amazing first experience with us at Bell Audi! Our team is always here to provide courteous and helpful service. We look forward to seeing you for your future services!

1
...