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Bell Audi - Service Center

Edison, NJ

4.8
353 Reviews
Call Service Center (732) 388-2800

353 Reviews of Bell Audi - Service Center

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November 02, 2021

As usual Bell Audi service did a great job in taking care of my 2018 SQ5. The friendly team handles the needs of your vehicle without hesitation. Glad I choose Bell Audi for my vehicle service site. More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Bell Audi responded

Thank you for the great review, John! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Bell Audi team. Drive safely in your 2018 Audi SQ5, and we hope to see you back again down the road!

October 29, 2021

Overall excellent serviceScheduling, time to diagnose Overall excellent service Scheduling, time to diagnose and repair and Pickup. Very professional service representative Took extra step to provide t More

by Daviragcpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolas
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Oct 30, 2021 -

Bell Audi responded

We'll always take the opportunity to accommodate our guests whenever we can. We're glad to hear each step of service was so positive, and the Bell Audi team is here to offer you professional care again whenever you need!

October 29, 2021

The people there are very professional and educated. One of the best places around. I live in Union very close to milburn dealer but I choose to drive a few more miles to go to Edison. Very happy with every More

by luciasimo908
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
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Nov 01, 2021 -

Bell Audi responded

We're so grateful for the positive feedback! It speaks volumes that you choose to make the trip out to Bell Audi for service. We appreciate your support, and we look forward to your next visit!

October 29, 2021

Got me in and out within reasonable time. Explained all charges. Great facility and advisor knew his stuff! More

by jrafoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

Bell Audi responded

Thank you so much for the wonderful feedback! We are happy to hear that our team helped you get back on the road in a timely manner. Enjoy your weekend! - Bell Audi team

October 29, 2021

Very professional. They got me in and out quickly and explained everything very clearly. Talked me into the five year maintenance program which made sense for me. More

by Mtgbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Bell Audi responded

We're glad to hear our service team kept your visit efficient and professional. It's excellent that you chose to take part in the five year service plan, and the Bell Audi team looks very forward to taking care of you as the miles add up!

October 21, 2021

Very friendly and responsive, their valet service is awesome. Service was done on time and price More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Oct 22, 2021 -

Bell Audi responded

We're so pleased you had a five-star service experience with us, Adam. It means a lot that our commitment to our guests stood out to you, and we hope to see you again down the road. Take care! - Bell Audi

October 20, 2021

Excellent Customer Service! Every dealer more or less has the same cars - Bell Audi differentiates themselves by their responsiveness and attention to customer needs. More

by AlC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Bell Audi responded

Thanks for this great review of Bell Audi! We're pleased that our team was responsive and that we attended to all your needs.

October 15, 2021

Had to return 4 times before the issue was all fixed. Very careless work would not recommend this dealer More

by Kfoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Slyman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Bell Audi responded

I'm so sorry to see this feedback. We expect our guests to receive thorough service and I apologize that this wasn't your experience. I'd like to look into the details of this situation, but I won't be able to find your information from this review. Please give me a call when you can. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

October 12, 2021

Great Great great great great great Great Great great great great great Great Great great great great great More

by dfein1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 12, 2021 -

Bell Audi responded

Thank you for sharing a positive review! We are happy to have you as a Bell Audi customer and it means a lot that our team delivered a great experience. We hope to see you again!

October 01, 2021

Frank was very helpful and courteous. Good experience. Thanks for everything at the time of service More

by rainbow 27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Conte, Andrew Dash
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Oct 01, 2021 -

Bell Audi responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Frank and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

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