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Bell Audi - Service Center

Edison, NJ

4.8
353 Reviews

353 Reviews of Bell Audi - Service Center

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April 02, 2021

Excellent service from when I first pulled arrived through when I left. The wait was less than what I was told and the cost was a little less. And my car was washed. I could pay a lot less by going More

by Tpadula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Bell Audi responded

We're so proud to have earned your business! It's fantastic to hear that our team took such good care of you and your vehicle. Thank you for trusting Bell Audi with your repair and maintenance needs!

March 30, 2021

Great service, highly recommend Bell Audi! friendly and extremely accommodating. Really like how they send me a video of my car and the service that was done. I’m always satisfied when I pick up my car! More

by jtspalliero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 31, 2021 -

Bell Audi responded

We really appreciate your continued business and your confidence in our team! Thank you from all of us at Bell Audi, we look forward to your next visit with us.

March 23, 2021

The check-in was small and efficient. Prompt service and clear explanation afterwards. The cleaning service is also an added feature that was appreciated. The end! More

by fgc4cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
Mar 24, 2021 -

Bell Audi responded

Thanks for posting about your recent visit to Bell Audi!

March 20, 2021

Reliable. Professional service/Will be back! Fast quality service in relatively short time span, there are a few other works needs to be addressed next week. More

by Anteb0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bell Audi responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Bell Audi, and we will certainly pass along your kind words. We look forward to your next visit!

March 18, 2021

Pleased with the professionalism and promptness in servicing my vehicle. The service person was very responsive and answered all my questions. Happy with services provided More

by Vellasamyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Bell Audi responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our service team. We look forward to assisting you next time at Bell Audi.

March 06, 2021

I was very impressed with the level of service. The gentleman Nick took care of the paperwork and was very courteous. The tech’s name was Tanan and the video he sent me doing the inspection of car was More

by Georgesloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Esposito
Mar 08, 2021 -

Bell Audi responded

Thank you for taking the time to leave us a review! Nick and Tanan are both excellent members of our team at Bell Audi, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 06, 2021

I was traveling from Philly to CT on Friday afternoon and got a flat on I95 I limped my RS5 there after getting turned away from a Honda dealership. I arrived just after 4pm on a Friday and was welcomed imm More

by mmanjos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Mar 08, 2021 -

Bell Audi responded

We are so happy we could help! It is great to hear that our team eased the stress of car trouble and took such attentive care of you. Thank you for your business and your kind review of Bell Audi!

March 05, 2021

I purchased and have had my car serviced at Bell Audi since 2018, without a problem. However, my last schedule visit was not very pleasant. Upon picking up my car, I notice that it had severe scratches o More

by quinonesf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Bell Audi responded

I'm so sorry for these scratches and I apologize that you have to make another trip to our dealership. We certainly want to make things right for you and look forward to your next visit. If you have any questions about this, please don't hesitate to give me a call. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

March 02, 2021

Showed up with a flat tire. Took my car right away. No questions asked. A few minutes later they told me they didn’t have my tire and gave me a free loaner. More

by rwinston6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 03, 2021 -

Bell Audi responded

We're thrilled to hear that our service team took such good care of you and your vehicle! Thank you for coming to Bell Audi for your tire replacement!

March 02, 2021

I brought my car in for a low tire pressure light lit. I I brought my car in for a low tire pressure light lit. I went in about 4:00 in the afternoon Nik Esposito (Service Advisor) took my car in, and I More

by Nitro17917
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Mar 03, 2021 -

Bell Audi responded

It was our pleasure to provide you with top-notch service and get you back on the road in no time! Thank you for trusting the Bell Audi team with your business. See you next time!

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