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Bell & Bell GMC

Little River, SC

4.7
400 Reviews

2491 Highway 9 East

Little River, SC

29566

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400 Reviews of Bell & Bell GMC

August 13, 2025

I would never use this dealership service, took my truck in with engine light on, charged me $450. Dollars , all good ,,,, not drove fifty miles light comes back on, take it back to service department, says More

by Jggrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikayla Strickland
Aug 13, 2025 -

Bell & Bell GMC responded

We’re really sorry for the frustration you’ve experienced. A check-engine light can point to multiple issues, we understand how disappointing that feels. We want to make this right. Please contact our Service Manager, Kyle Bell, at 843-399-8300. Kyle will personally review your visit, go over the diagnostic charges, and discuss options (including re-inspection and any available assistance) to get you taken care of fairly. Thank you for giving us the chance to earn back your trust.

August 13, 2025

I didn’t have an appointment, but by the next day they had info on what was wrong More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
August 13, 2025

Courteous and friendly staff. Timely service. Employees returned my vehicle clean and free from any grease or dirt. More

by doc127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso, Nicole Hinton
August 13, 2025

Overall it was good. Could have been a bit more friendly. I was able to make an appointment very quickly. So thank you for your help More

by creekeguy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Strickland
August 13, 2025

Great service and explanation of what my problems was. Also gave me important information not given men to us when we purchased the vehicle last year from a different dealer. We will be using Bell & Bell f More

by Jackjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William C. Bell, Jr., Kyle Bell, Melissa Grasso, Nicole Hinton, Shelina Fisher
August 13, 2025

Have issues with my four-wheel-drive system they took care of. It got me back on the road thanks. More

by BKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
August 12, 2025

They were quick to get me in and took care of my truck Will continue to use Bell and Bell for my service and repair needs More

by Hnieserjr
Recommend Dealer
Yes
Aug 13, 2025 -

Bell & Bell GMC responded

Thank you for your kind words! We’re glad we could get you in quickly and take care of your truck. We truly appreciate your trust in us and look forward to being here for all your future service and repair needs. – The Bell and Bell GMC Team

August 12, 2025

The service was exemplary and the staff was professional, courteous and prompt. I had questions about how the Ally maintenance plan I purchased worked that were thoroughly answered and explained. More

by nbowser2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso
Aug 13, 2025 -

Bell & Bell GMC responded

Thank you for sharing your experience! We’re so glad to hear our staff provided exemplary service and took the time to answer all your questions about your Ally maintenance plan. Professional, courteous, and prompt service is exactly what we strive for, and we truly appreciate your trust in us. We look forward to seeing you for your future service needs! – The Bell and Bell GMC Team

August 12, 2025

Bought a 2024 new Canyon in March. A/C has failed for 3rd time. Went in Saturday and a salesperson took down info, said I would be called back Monday, yesterday. No one contacted me as More

by artieselectric
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Landon Peeler, Melissa Grasso, Nicole Hinton
Aug 13, 2025 -

Bell & Bell GMC responded

We’re very sorry for the repeated issues you’ve had with your Canyon and for the frustration this has caused — especially in the Carolina heat. We’ve been short staffed recently, and unfortunately that has impacted our follow-up time. That’s not the level of service we aim to provide, and we apologize for the delay. We’ve been in contact and have everything arranged with the manufacturer to get the issue fixed once and for all. We guarantee it will be resolved and truly appreciate your patience as we work to make this right. – The Bell and Bell Team

August 11, 2025

Went in for service and Alignment last month …. . the service that we received from the staff was great. See you guys when the next service is due if not before. More

by LOCKLEARGARYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Grasso, Nicole Hinton
Aug 13, 2025 -

Bell & Bell GMC responded

We’re so glad you came in for your service and alignment, and even happier to hear you had such a great experience with our team. It’s always a pleasure to take care of your vehicle, and we’ll be ready to welcome you back — whether it’s for your next scheduled service or just a quick visit before then. – The Bell and Bell GMC Team

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