
Bell Ford
Phoenix, AZ
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Bell Ford sends one of its employees to my home to care for a recall. The person that showed up was the best ever. Extremely professional and knowledgeable of my car model. The employee was great answe for a recall. The person that showed up was the best ever. Extremely professional and knowledgeable of my car model. The employee was great answering my questions and his knowledge of my car that has been discontinued a long time ago was superb. Thank you for your service, Dominik and Bell Ford. More
My salesman Robert was no hassle guy that asked what you wanted and listen to your needs. He did everything available to him to get you the right price and auto you wanted.He was very kind and caring. wanted and listen to your needs. He did everything available to him to get you the right price and auto you wanted.He was very kind and caring. More
Great buying experience. Never any pressure and very upfront. And first free oil change. They picked up my vehicle, did the oil change, fixed a recall and brought it back Never any pressure and very upfront. And first free oil change. They picked up my vehicle, did the oil change, fixed a recall and brought it back to my office! Great dealership, great people and great service! More
Lyle was very professional, considerate and helpful. The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa More
Great car buying experience starting with my initial internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and f internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and featuring a walk-around tour of a vehicle meeting our needs. My wife and I were very impressed and interested in seeing the vehicle in person. NEVER had such personalized attention anywhere else. More
Unbelievable. I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living on slim Budget. My car was stolen and need a key to retrieve it. The storage lot of Phoenix PD charges $56.00 dollars a day. I guess they can keep my car. Thanks Bell Ford. Outrageous. More
I had a tire hazard flat. There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based on photos of the damage. They said they could not see any damage and didn’t see that the tires were leaking. They said the dealer servicing dept should have reported both of the damaged tires but had only reported the one flat. I ended up replacing the tires using a different tire repair shop. I’m in the process now of getting reimbursed from warranty company but they will only give me any credit for the one tire because dealer didn’t report both tires at the initiation of the claim. So now I have more hoops to jump through in order to resolve the claim. More
I had a bad battery in my Ranger and they took care of my issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. More