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Bell Ford

Phoenix, AZ

4.5
353 Reviews

2401 W Bell Rd

Phoenix, AZ

85023

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Showing 353 reviews

April 14, 2025

Great service, service advisor was professional and courteous . Service was thorough and reasonably priced plus quick More

by Djs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam , Bob Erdman
Apr 16, 2025 -

Bell Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2025

Bell Ford sends one of its employees to my home to care for a recall. The person that showed up was the best ever. Extremely professional and knowledgeable of my car model. The employee was great answe More

by rjra1124
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
Apr 16, 2025 -

Bell Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

Apr 16, 2025 -

rjra1124 responded

Thank you.

April 13, 2025

My salesman Robert was no hassle guy that asked what you wanted and listen to your needs. He did everything available to him to get you the right price and auto you wanted.He was very kind and caring. More

by Varnone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert cohnn, Bob Erdman
Apr 15, 2025 -

Bell Ford responded

Hello Varnone, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 02, 2025

Great buying experience. Never any pressure and very upfront. And first free oil change. They picked up my vehicle, did the oil change, fixed a recall and brought it back More

by jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
Apr 11, 2025 -

Bell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2025

Lyle was very professional, considerate and helpful. The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa More

by trdbarkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle in service
Apr 15, 2025 -

Bell Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for the recommendation, and have an amazing day!

March 27, 2025

Daniel and his team are great to work with. Service is outstanding. I’ll be back. More

by Bob8425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dart
Apr 06, 2025 -

Bell Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 25, 2025

Great car buying experience starting with my initial internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and f More

by TerryB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kovacs
Mar 27, 2025 -

Bell Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2025

Unbelievable. I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living More

by mikecatania57michae
Service Time
Recommend Dealer
No
Employees Worked With
Don't remember
March 05, 2025

I had a tire hazard flat. There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based More

by GradyEWillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
Mar 09, 2025 -

Bell Ford responded

Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give us a call at (602) 866-1776 and we will do our best to make this better. We hope to hear from you soon.

February 26, 2025

I had a bad battery in my Ranger and they took care of my issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Olivia
Mar 10, 2025 -

Bell Ford responded

Thank you for the 5 star review

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