These people are nothing but liars. I was lied to about the tire and service maintenance. When I got home I realized the individual who sold it to me lied so I went back because they told me it was fully refundable. I filled out the refund paperwork. It was conveniently lost. Took over four months and many phone calls and emails to finally get my money back.
They force you to purchase their Ultra Guard (it’s part of the purchase price). Then when you schedule your service, they don’t bother to tell you they don’t do the Ultra Guard on Saturdays. I drove close to an hour both ways to get this done. I waited to see if I could get a refund on that. They finally said someone would call me. In true Bell Ford fashion, no one called me. More and more lies.
BUYER BEWARE These people are shysters.