Bell Honda

I purchased Nissan Altima SV 2018 model on Oct 23rd, 2023 from Jalal Ahmadzai (AJ) as a Salesperson. While taking the delivery of the car there was only one key of the car handed over to me however Jalal Ahm from Jalal Ahmadzai (AJ) as a Salesperson. While taking the delivery of the car there was only one key of the car handed over to me however Jalal Ahmadzai (AJ) gave me a written commitment that he would be handling over the second key to me within the week of my purchase. It has more than 2 months now and still I haven't received my second set of keys. I would have called AJ multiple times in past 2 months but he never answered my call and also never called back. I tried to call dealership to get connected to AJ but no one in the dealership as well tried to help me. Also while taking the delivery, I was handed over the car with empty fuel tank, again this was against the commitment done to deliver the car with full fuel tank. Having dealt with many other car delaership across the valley I have never faced such issue. This is heights of unprofessionalism, ignoring customer concerns and not honoring the commitments that too from a brand like Honda. I would never like to do business again with Bell Honda and also advice everyone to stay away from such fraudulent set of people who ignore the customers and not honor their own commitments. If there was a negative star for reviews I would have given that as well here. More

Do not buy from here! I've never seen such an unprofessional work setting! Disgusting! I've never seen such an unprofessional work setting! Disgusting! More

I was emailing with 1 sales person & she sent me vehicles that met my criteria, then when i went in to look at one, 2 sales guys refused to take me to the lady that i was emailing with. I showed them the veh that met my criteria, then when i went in to look at one, 2 sales guys refused to take me to the lady that i was emailing with. I showed them the vehicle that i wanted on my phone, then they drove a vehicle to me & said this is the one in the photo. I asked if it was AWD, & other things i wanted & they said yes. They never showed me the sticker but went online to Honda & said the vehicle had the same equipment as listed except for a couple of extras like desert coating. So i bought it. They told me a couple of amounts added to the price were sales tax & state registration. None of the paperwork said that it was AWD or rear wheel, so i assumed it was AWD since that's what they said it was. I didn't find out until a little while later after driving it a few times, when i went to one of their sites for car owners to register & when i put the VIN # in, it says that is was rear wheel drive! So i called the dealer & talked to the finance guy & asked if that was correct & he said yes. I told him to look at paperwork because nothing told me that. He said that the VIN told me & even tho i still had the email where i said i wanted AWD & with the car i wanted, he said they couldn't do anything & I'd have to buy another car. He also explained that 1 of the amounts was for an extended warranty & i told him what they said it was, so they lied about that too. So do not trust this dealership!!! They will lie even about the equipment on the vehicle & what you are paying for!!! I called & complained to Honda but they said they couldn't do anything!! What a racket!!! More

They put my car together wrong and forgot pieces horrible. I can not get ahold of a manager to tell them about everything that’s happened been back there five times and still haven’t fixed stuff I s horrible. I can not get ahold of a manager to tell them about everything that’s happened been back there five times and still haven’t fixed stuff I showed them they did wrong More

***AVOID***AVOID***AVOID***AVOID*** ***SCAM***SCAM***SCA M***SCAM*** Scammers, not trustworthy! They tried to pull a sneaky applications that I did not approve of until I had my assistant back home and M***SCAM*** Scammers, not trustworthy! They tried to pull a sneaky applications that I did not approve of until I had my assistant back home and the financial company I had my pre-approval with, confirm on the back end. After further review, both said this dealership tried to put the vehicle under my personal instead of under my business as we discussed MULTIPLE times. The whole time the “sales manager” kept trying to force me to leave a false 5 Star review on Google/Yelp to trick people into coming to this location, And I kept telling him “NO!”. After the third attempt of him trying to force me, he just gave up. The financial company I have my pre-approval with stated that they are supposed to put it under my business name/account and he isn’t sure why they are trying to run a whole new application under your personal: “..something doesn’t seem right”. What makes its more suspicious, their financial guy even confirmed that his team tried putting to put it under my personal (as I told them NOT to do multiple). He could not even hold eye contact after this, you can tell he felt embarrassed by his team. I went back to the sales floor before my departure to address the matter, and go figure, no one was around. As the title says, ** SCAM artists. Avoid ** More

I am in the market for a new car however I won’t be buying a car from Bell Honda. The general sales manager (Luis Becerra) is adamant that the dealer adds ons will be added to the car no matter what. buying a car from Bell Honda. The general sales manager (Luis Becerra) is adamant that the dealer adds ons will be added to the car no matter what. His words to me, “This isn’t Burger King, and you can’t have it your way”. These add ons are nothing more than a way to increase the dealer profit margin. I get that but when a customer doesn’t want window tint and the other stuff they want to put on the car then they should listen to the customer. It’s clear they don’t care what the customer wants. I’ll be buying my new car at a dealership that doesn’t take that attitude. More

JJ went above and beyond today! We were immediately greeted by JJ. He was attentive and really listened to my needs and wants. From the start to finish, he really cared about what h We were immediately greeted by JJ. He was attentive and really listened to my needs and wants. From the start to finish, he really cared about what his customers wants were. THANK YOU JJ! More

This dealership was nice and over all I had a great experience as a first time car buyer. JJ is a great salesman, he was nice, friendly and was a fast communicator. The financial manager was also nice, experience as a first time car buyer. JJ is a great salesman, he was nice, friendly and was a fast communicator. The financial manager was also nice, I don’t remember his name but he just graduated from GCU last year. My family will be coming back to purchase another car. More

Very friendly and easy to deal with. They will take care of all your needs. They will take care of all your needs. More