Bell Honda

Rather manipulative I went to Bell Honda potentially looking for a lease after my previous car broke down(repair would have cost more than the car's value). They first sh I went to Bell Honda potentially looking for a lease after my previous car broke down(repair would have cost more than the car's value). They first showed me a Fit, which pleased me, but then said it couldn't be leased, but they could lease a Civic. So I accepted the Civic for a 39mo lease, $1000 down, $353/mo. I only realized some months later that if I made the same payments on the Fit, I would have owned it by the end of the lease term. My mistake, but the salesmen were not exactly transparent about it. A couple years later I decided to buy the car out of the lease; no problems, until I met the finance guy. He suggested both gap insurance and a vehicle maintenance plan. A bit intimidated by the price, I asked if the gap insurance was the more expensive option. He told me yes. After I got home and looked over the paperwork thoroughly, I realized that the gap insurance only added a couple dollars per month, while the unnecessary maintenance plan added almost $100 per month. Though it was my fault for not reading the paperwork thoroughly before I signed, the finance guy did blatantly lie to my face. I also overheard conflicting stories from different salesmen. They must all be told to say the same thing. Rather dishonest. More

Julian Napolitano is awsome! Our family recently had a death in the family and needed a safe and fair priced SUV quickly. We were lucky to meet Julian Napolitano, Sales & Leasing Our family recently had a death in the family and needed a safe and fair priced SUV quickly. We were lucky to meet Julian Napolitano, Sales & Leasing consultant at Bell Honda. Julian was very understanding and was able to secure the right CRV with needed options at a very fair price within 24 hours. Julian did a great job. Julian even worked with us to deliver the vehicle to our family house to help quickly get the CRV and took the time to explain/demonstrate all of the CRV’s functions. Julian worked very hard on our behalf with the Bell Road Honda Team Adrian Pasqualini, Assistant Sales Manager and Brandon Latour Sales Manager to get the deal done for us. We will be working with Julian and Bell Road Honda on our new vehicle purchases. I highly recommend Julian Napolitano and Bell Road Honda for your car buying/leasing needs. More

Troy is Awsome ! We came into the dealership just expecting to test drive a reliable, dependable Honda that we want to be able to keep for the next 10 years. Though We came into the dealership just expecting to test drive a reliable, dependable Honda that we want to be able to keep for the next 10 years. Thought we were just driving one, but walked out buying one. Troy did everything we needed him to do to make this deal to our liking. We would highly recommend you asking for him when you come into the dealership. More

Great service! I needed to get my Honda Pilot in for an airbag recall and I had been procrastinating. Jason Stiles, a service rep at Bell Honda was very patient wit I needed to get my Honda Pilot in for an airbag recall and I had been procrastinating. Jason Stiles, a service rep at Bell Honda was very patient with me. He would give me gentle phone reminders and then when it looked like I could make it happen on a next day which was Saturday, he made it happen for me. I appreciated his professionalism and product knowledge as he walked me through the process. He ran diagnostics on my vehicle and the department gave me a great deal on a wheel rotation that I needed. When I went to pick up my Pilot, it was all washed and shiney! My experience at Bell Honda service was exceptional. I would highly recommend that you ask for Jason Stiles when you call for serivice. More

Amazing They were great at helping me get into a vehicle. I went to other dealers and none could compare to Bell Honda, they went above and beyond and so did They were great at helping me get into a vehicle. I went to other dealers and none could compare to Bell Honda, they went above and beyond and so did Julian! Thank you guys! More

Sales mg, We were told to come back within 12mths receive 1.9 APR. Woke up feeling good. Wrong the lies, tap dancing, tag team. Silly moves , saw exactly wha We were told to come back within 12mths receive 1.9 APR. Woke up feeling good. Wrong the lies, tap dancing, tag team. Silly moves , saw exactly what they were doing. Do not offer and take it away. Shameful! I felt so good waking out the door, exhale. More

Go somewhere else Really high-pressure sales tactics—misleading and dishonest. Don’t expect a good deal unless you want to haggle for 4-5 hours. The service people are Really high-pressure sales tactics—misleading and dishonest. Don’t expect a good deal unless you want to haggle for 4-5 hours. The service people are some of the rudest and most hostile in Phoenix, and that says something. More

Horrible I brought our 2016 honda civic to the dealership with an exploded moonroof. The glass literally exploded out after hearing a sound like a gunshot. I t I brought our 2016 honda civic to the dealership with an exploded moonroof. The glass literally exploded out after hearing a sound like a gunshot. I took it to Brenden at Bell Honda and was told that they couldn't prove the glass exploded. At this point I will fix the glass myself but this should be reported to consumer reports..Honda uses cheap material and won't even accept that they leave customers in danger. After owning 2 Honda's I will never purchase another. Manufacturers defects should be reported so other customers dont have the same issue. We almost had an accident when this happened and we just want people to be aware that this does happen. You can look online and see for your self. More

Great experience Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to h Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience. More

Great experience at tent sale! I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you. More