
Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Troy was very friendly and a pleasure to interact with. He made the whole finance process a breeze and was able to answer all my questions. Thank You! He made the whole finance process a breeze and was able to answer all my questions. Thank You! More
My wife and I want to thank and greatly compliment Gavin Malik for his genuine honesty and professionalism during our purchase process and for his help and deep concern for our welfare after the sale. Short Malik for his genuine honesty and professionalism during our purchase process and for his help and deep concern for our welfare after the sale. Shortly after our purchase of a 2019 certified pre-owned Honda Civic we drove to Las Vegas to celebrate our granddaughter's birthday. The day after arriving we could not start the car and suspected a bad battery as no lights came on. The car was parked in an overhead parking structure with the car parked front end into the parking slot. I had a set of jumper cables but in order to do a battery jump we needed to push the car out of the parking slot as there were cars parked in the adjacent parking slots. I had set the electric parking brake when I parked the car and with no electrical power the parking brake would not release. I went to the Honda Civic Owner’s Manual and could not find any information if there was a manual release for the parking brake. I then phoned Gavin and explained the situation. Gavin immediately went into action providing us with contact information for Honda's Roadside assistance. Fortunately, the roadside assistant driver had a portable jump starter and started the car. Once car was started, I drove it to nearest Certified Honda Dealer where they replaced the battery free of charge. The next day I received a follow up call from Gavin checking on our welfare and to make sure all was well with the car. I praise Gavin for his extraordinary commitment and support to his customers. My wife and I are seniors and this auto purchase have been by far the best and happiest we have ever experienced. Thank you so much Gavin. Frank Distefano More
I went to Bell Honda and was very pleased with the professionalism and attention that Jason gave me he got me a great car for the price I wanted I love my new Honda professionalism and attention that Jason gave me he got me a great car for the price I wanted I love my new Honda More
Bell Honda – Buyer Beware!Over the years I have Bell Honda – Buyer Beware! Over the years I have purchased eight Hondas from local dealerships, two of which (CRV and Ridgeline) were from Bell Hon Bell Honda – Buyer Beware! Over the years I have purchased eight Hondas from local dealerships, two of which (CRV and Ridgeline) were from Bell Honda who gave me pretty good service. Something has definitely changed over there though. My 19 year old grandson recently purchased a used Civic from them. When I saw the sales paperwork the next day, it made me sick. They took such advantage of this young and inexperienced buyer. They increased the sales price over the advertised price and added full price warranties and other high profit items that significantly bumped up the price of the car and monthly payment. When I spoke with the finance person who wrote up the documents, he said that we couldn’t cancel one of the warranties for three months. Not true…..you can cancel anytime! You have to ask yourself, “Did he just want to avoid a charge back from the warranty company and lose the commission?” Then to add insult to injury, they did not clean the car and would not even fill the gas tank after purchase. I was finally put in contact with the finance director to try and sort things outs. When I mentioned that one of my nephews had an appointment later that afternoon to try and purchase a Civic, his rude and condescending comment was “If we are such an awful dealership, why would you buy another car from us?” With that insightful advice, we cancelled the appointment. My nephew and I then went down to Right Honda of Scottsdale where he purchased a really nice Civic. What a night and day difference. They treated us with honesty, respect, and no high pressure at finance. I have nothing wrong with a dealership making a fair profit, but for Bell Honda to take such advantage of a young buyer, and then treat a former customer so dishonestly and rudely, this is something I will not forget. Unless Bell Honda makes this right, their showroom will never see this loyal Honda owner again, nor any of my family. More
Worst buying experience with used car. Totally manipulative, they pushed a optional warranty($499) in my invoice saying its comes with deal. when I realized it next day and I ask to take it out(th manipulative, they pushed a optional warranty($499) in my invoice saying its comes with deal. when I realized it next day and I ask to take it out(the very next business day), they are denied it straight away. Not sure, how many customers got trapped in this tactics. I hope this review may be helpful someone from this greedy tactics. I wouldn't do business with them again and I won't recommend either More
In June of 2020 I bought a new Honda Civic. The salesman Jeremy was polite and knowledgeable. He was an ex-manager of the dealership. I wanted an interior rear view mirror that had the capabilities of progr Jeremy was polite and knowledgeable. He was an ex-manager of the dealership. I wanted an interior rear view mirror that had the capabilities of programming my garage door opener. Jeremy told us that we would have to get an upgraded model that cost $1200 more. We agreed to the price and bought the car. Upon taking the car home and looking at the manual I couldn't find where to program my garage door opener. I went back to the dealership spoke to Jeremy and he told me I can purchase one for about $500.00 in the parts department. Little I did know this information was incorrect. The parts department informed me there is no such mirror to purchase.We never would have purchased the car if we knew the interior mirror didn't have the capability of programming the garage door. I complained to the head manager in the sales department a few times. His response was he had a strong talk with Jeremy. I asked him if there was anything he could do for me and he flat said NO. I signed a contract. Little did I know this item was not included in the upgrade. I also complained to Honda Corp and after a 25 minute wait on the phone they took my complaint and the only thing they do is send the complaint back to the dealership. BELL HONDA ARE MASTER DECEIVERS! More
My experience with Heather at Bell Honda was excellent. She was thorough, consistent and honest. I was a serious buyer, and she worked late into the night with me to complete the sale. excellent. She was thorough, consistent and honest. I was a serious buyer, and she worked late into the night with me to complete the sale. More
Camille is a top notch salesman.Wish I could do the Camille is a top notch salesman. Wish I could do the Honda review again for You. Thank you for your assistance and all you have done. 5⭐️‘S Camille is a top notch salesman. Wish I could do the Honda review again for You. Thank you for your assistance and all you have done. 5⭐️‘S More
I recently visited bell honda because I was called about a “refinance” program that they offered. After speaking to Julian on the phone he told me I could get a lower rate on my current vehicle. I have had a “refinance” program that they offered. After speaking to Julian on the phone he told me I could get a lower rate on my current vehicle. I have had ran into this tactic a couple years back, I made sure that I referenced to a “refinance” and staying in my current vehicle I am financing. Lone behold I get to the dealership and after waiting 30 minutes and an “equity analysis” on my vehicle. He comes back and try’s to sell me a completely different car. Which I kind of expected to happen, but I made sure to make clear over the phone prior to setting this appointment that I only wanted to refinance my car. This was a complete lie, and as I referenced my phone call conversation, that I had with him he just kind of laughed which made it even more inappropriate I can’t believe places actually can conduct business like this. Hopefully this place actually cares to read this. More
Has soon I pulled up I was greeted n with a friendly service team. I didn’t even stay long do the fast n reliable team Honda 😁I want tooo thank Michael soukup for outstanding job of being a Honda famil service team. I didn’t even stay long do the fast n reliable team Honda 😁I want tooo thank Michael soukup for outstanding job of being a Honda family employee I luv this place n the car where I. Bought it.. bell honda does appercate there customer n treats them with open arms... idk know wat other people say about u guys, but ur on my “A” list💀 More