Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I bought a car here in 2008 and have received a call from their sales team every week trying to sell me a car. I have repeatedly asked to have them take me off their call list (as have several reviewers at their sales team every week trying to sell me a car. I have repeatedly asked to have them take me off their call list (as have several reviewers at Yelp), and have been ignored each time. I am fed up with the harassment, asking for a manager results in being hung up on. I will never buy a car from this dealer, and I go out of my way to tell people how horrible this company is. More
Tough to do business at Bell Honda. We eventually purchased a vehicle at a very good price from this dealership. Our salesperson Tyson was kind and gracious with the best intentions but ultimately c purchased a vehicle at a very good price from this dealership. Our salesperson Tyson was kind and gracious with the best intentions but ultimately could not get the deal through. It took two tries and some patience to make a deal. On our first attempt we agreed upon a price but when it came time to fill out the paperwork they refused to honor the price. The following week the manager called us back to apologize and offered us the car again, we accepted and our second attempt was successful. Bell Honda made good on their word. We love our new car. More
The employees were very friendly and fun to work with. We also have the choice to choose from many cars with the same configuration. The finance person was very coherent. The overall experience was simply ma also have the choice to choose from many cars with the same configuration. The finance person was very coherent. The overall experience was simply magnificent. This is much better than the other Honda dealer I went to. They still care about the customer even after we finish buying the car. More
I should have avoided this situation all together. Sounded like a problem from the first conversation I had. I was contacted via email by this dealership after they advertised that if I submitted m Sounded like a problem from the first conversation I had. I was contacted via email by this dealership after they advertised that if I submitted my email, I would be able to view the entire inventory of their tent sale that weekend. BOGUS. Took me to their site and listed their pre-owned vehicles After my initial exchange, I realized I wasn't going to be able to make a deal. A week or two later, I was contacted again about their assurance they could get a deal done. I explained to the sales manager, who was now emailing me, that I had recently gone to another dealership and that the quote they gave me for a vehicle of a similar cost was far outside of my budget and that it wasn't going to work. He kept persisting they were 'fairly certain' they could get a deal done. After a couple more email exchanges, I personally pulled my credit report and vehicle payoff amount and called the sales manager. I covered all basis of the deal and told him I was not going to come down unless he thought there was a good possibility of a deal. He transferred me to his assistant to take my info to verify the credit score I JUST PULLED MYSELF 5 MINUTES PRIOR to try and put something together. I ended up calling back twice and getting jerked around and transferred because the sales manager was 'on a call' for three hours and no one had any answers for me regarding the deal he was supposedly putting together. I ended emailing him about four hours later, and he responded within 30 minutes about how he was busy and the deal he told me he could do was 150 dollars more a month than what he originally said he could do. DON'T WASTE YOUR TIME HERE! More
The sales person was very professional and found us a car that we liked and wanted to buy. Everyone who was involved in the sale went out of their way to make it a pleasant experience. that we liked and wanted to buy. Everyone who was involved in the sale went out of their way to make it a pleasant experience. More
I had previously seen Bill when I got my oil change.It was supposed to be covered under MPP but I had come in too early So they wouldn't cover. Bill honored my expectation and did not charge me. He also was supposed to be covered under MPP but I had come in too early So they wouldn't cover. Bill honored my expectation and did not charge me. He also provided me recommendations about two services I needed and quoted a price. Another dealership missed doing some of this work at my 30k service. I came back 2 weeks later and had service done.Turns out the price was lower than expected and he found a coupon for me. All of this was done in a very friendly manner. I'm very impressed with him and Bell Honda! More
The sales staff was very pleasant and comforting but they pressured is into a deal stating this is the best we can get with our credit score . Price was too high . They said we are Pre Approved but could onl pressured is into a deal stating this is the best we can get with our credit score . Price was too high . They said we are Pre Approved but could only buy the vehicle we were lookin at. Little did they know that we already had talked to arrowhead Honda and got all the prices and approvals already. We left the facility and went right to Arrowhead where they beat the price by $2000 and still offered us all the warranties and add ons . Who ever you work with . Please do not work with Jason or Corine More
Bell Honda and their employees were a real pleasure to work with. Not only were they professional and courteous but they made my buying experience fun. I would highly recommend this dealer to anyone wanti work with. Not only were they professional and courteous but they made my buying experience fun. I would highly recommend this dealer to anyone wanting a good deal and pleasant experience. More
After purchasing several cars from other Valley dealerships, I was quite surprised on how easy it was to get the exact car that we wanted at the exact price from Bell Honda without any hassle. Gord dealerships, I was quite surprised on how easy it was to get the exact car that we wanted at the exact price from Bell Honda without any hassle. Gordon Sinclair was the best salesman that I have ever had the pleasure of dealing with. At this point we are considering on purchasing another car from him and Bell Honda. More
Excellent experience. Process was very quick and easy. Cassandra found us exactly what we were looking for in our price range without being pushy. The usual lengthy paperwork when buying a car was pretty Cassandra found us exactly what we were looking for in our price range without being pushy. The usual lengthy paperwork when buying a car was pretty quick and we had our car in less than two hours. Car came in great shape, looks new even though it is 5 years old. Very pleased with the experience. More



