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Bell Mitsubishi

Rahway, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,680 Reviews
From its humble beginnings in 1988, Bell Mitsubishi has grown to become one of the Top 20 Ranked Mitsubishi dealerships in the U.S. Throughout our history, we have strived to provide the best possible customer service experience, by offering a comprehensive new and used car, truck, minivan and SUV inventory, along with top-notch service work completed by our fully-trained, factory certified service technicians. Throughout the years,Bell Mitsubishi has always made customer satisfaction its primary objective. Bell Simply Better!
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1500 US 1

Rahway, NJ

07065

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Showing 1,680 reviews

October 01, 2020

Service was great. And the vehicle purchase was exactly as expected (performance and otherwise). Their sales team did a great job especially Matthew Zezza. 👍. Thanks guys. Look forward to future business More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Zezza
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Oct 02, 2020 -

Bell Mitsubishi responded

Hi Raymond! Thank you for taking the time out of your day to leave us a review! We're glad to hear that Matthew was so helpful to you and that our staff met your expectations for service! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care and se e you next time!

September 30, 2020

They were friendly, Straight to business and courteous. They work with you and are people. Weren’t just trying to make a sale actually wanted to help More

by Monty Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Monroy, Zaeed Tanksley
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Oct 02, 2020 -

Bell Mitsubishi responded

Hi Monty! Thank you for leaving us a glowing review! Our business is helping those with vehicle needs and we're happy to do what we can to get you the vehicle that you want most! If there is anything else that we can do for you and your vehicle, please get in touch with us and let us know! We would be more than happy to help you! Take care and see you next time!

September 26, 2020

The customer service quality was excellent. The sale agent Kamille was very patient with us and try his best to meet all our demands. He made the experience very pleasant knowing how hard and annoying b More

by Edgarba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamille Pryor
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Oct 02, 2020 -

Bell Mitsubishi responded

Hi Edgar! Thank you for leaving us a glowing, five star review! Kamille is a fantastic member of our team and we are incredibly grateful for all the effort that he puts forth for our customers! We know how difficult and stressful searching for your next vehicle can be, but we are dedicated to removing the pressure from the buying experience! Stay safe and take care! We're looking forward to seeing you again next time!

Oct 02, 2020 -

Bell Mitsubishi responded

Hi Edgar! Thank you for all the kind words about Kamille! You're absolutely right: car buying can be a stressful process and we seek to remove the pressure from this. We're so glad to hear that Kamille made your experience exceptional! Please take care and stay safe! We're looking forward to seeing you again next time!

September 24, 2020

We bought an SUV at Bell Mitsubishi dealership, it was easy and pleasant experience. There were no hidden fees or other unexpected expenses. Mike Monroy was helpful and knowledgeable, he made our purchase More

by jborchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Monroy
Report | Print
Sep 25, 2020 -

Bell Mitsubishi responded

Hello! Congratulations on your new SUV! Mike makes sure to go the extra mile for every one of our customers and is always transparent and honest about our vehicles. He isn't afraid to answer difficult questions that may come up and is fountain of knowledge for our vehicles. If you have any additional questions or concerns, be sure to get in contact with us and we'd be happy to help! Take care and stay safe!

September 23, 2020

Zaeed Tanksley did a great job delivering my vehicle he was kind and courteous. I will be doing business with them again. Great experience. Highly Recommended. More

by Josephzaq1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Velez, Zaeed Tanksley
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Sep 25, 2020 -

Bell Mitsubishi responded

Hi Joseph! Thank you for all the kind words about Zaeed! He is a fantastic member of our team and we're incredibly grateful for all the effort he puts forth for our customers! We're looking forward to seeing you again next time! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

September 22, 2020

Nastiest man ever. Literally screamed and cursed at my dad for asking a question. He should be fired for how rude he is to customers! More

by Bootsandjessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose , Neil Hutkin, Juan Arana
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Sep 22, 2020 -

Bell Mitsubishi responded

Hi Jessica, We're sorry to hear that you feel as though you don't have any other options other than to leave us a review about your time with us. Our staff are instructed to follow the recommendations given to us by the CDC and are doing so with the understanding that it is for the safety of both our staff and our customers. We are always happy to allow our customers to test drive our vehicles as we believe that getting a feel for the vehicle is key to your enjoyment of driving for the length of the lease. Giving you all the information you need to make the best decision is important in the sales process and we're happy to provide you with all that information that is necessary. Unfortunately, once a contract is signed, we are unable to do anything further from that point as both the state and manufacturer are notified that the vehicle has been sold. We would like to have the opportunity to speak with you and your father again to come to an understanding and find a resolution.  Daniel Velez General Sales Manager DVelez@BellMitsubishi.com

September 21, 2020

I was very satisfied with my experience buying my brand new 2020 Dodge Durango RT. Again thank you so much Mike, from Nelly and Jaime More

by Sal_Bravo_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Monroy
Report | Print
Sep 25, 2020 -

Bell Mitsubishi responded

Hi Nelly and Jaime! Congratulations on your new Dodge Durango! We hope that you enjoy driving it for years to come! We're glad to hear that Mike took such great care of you and got you in the vehicle you wanted most! If you have any remaining questions about the Durango, please give us a call! Take care and stay safe! We're looking forward to seeing you again next time!

September 19, 2020

The most despicable and dishonest place ever. Truck had ridiculous electrical problems had a buzzing noise in the speakers from an aftermarket stereo system and Amp research steps and a 6 inch rough countr More

by shanefreuler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Zezza, Zaeed Tanksley
Report | Print
Oct 02, 2020 -

Bell Mitsubishi responded

Hi Shane, What you are describing is incredibly concerning to us. Regardless of whether you are purchasing a new or used vehicle, your safety on the road is incredibly important to us. I would like to get more information about the condition of the vehicle so that this does not occur to yourself or another customer. Please reach out to me with a time, date, and phone number that would be best to reach you. Neil Hutkin Finance Manager NHutkin@BellMitsubishi.com

September 18, 2020

Mike is a great cordial and welcoming person. My experience was him was like discussing with a friend; going over pros and cons of different options from warranty to financing options to different f More

by Siddiquifs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Hutkin, Michael Monroy
Report | Print
Sep 25, 2020 -

Bell Mitsubishi responded

Hello! Thank you for the five star review and all the kind words about Mike! Here at Bell Mitsubishi, we know how stressful finding your next vehicle can be, so by giving you all the information you need and by having an open, honest conversation about our vehicles, we hope to remove some of that pressure. Mike is sure to go the extra distance for all of our customers. Please let us know if you have any questions or concerns about your new vehicle! We hope you continue to enjoy driving it each day! Stay safe and take care!

September 16, 2020

Awesome experience. Quick, fast, and easy. I'm confident I got the best deal from MICHEAL MONROY AND THE WHOLE MITSUBISHI TEAM . Great guy and salesmen. Highly recommended you guys! Thank YOU.. More

by MIZZTRACY7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ionut (John) Zvoristeanu, Michael Monroy
Report | Print
Oct 02, 2020 -

Bell Mitsubishi responded

Hi Tracy! Thank you for taking the time to let us know about your exceptional experience! Michael is a fantastic member of our team and we're so grateful for all the effort that he puts forward for our customers! We appreciate the recommendation! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

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