Bell Mitsubishi

Management and service dept. quickly took care of situation After finding out the truck noise in the 2006 Toyota Rav 4 that I purchased was from a hole in the muffler, management and the service dept took care After finding out the truck noise in the 2006 Toyota Rav 4 that I purchased was from a hole in the muffler, management and the service dept took care of replacing the muffler very quickly. Still I wonder why they had 2 bank personnel doing sales. I still need to talk to management about the promised price but I believe they will be fair More

Customer First My salesman was Quentin. When I spoke with him about a car purchase, I gave him my list of specifications about a car. He gave choices that fit prec My salesman was Quentin. When I spoke with him about a car purchase, I gave him my list of specifications about a car. He gave choices that fit precisely into what i was looking for. Many times dealers try to oversell, or show you things outside of your specs in order to make you pay more. Not this dealer/saleman. This was not the best part of my experience with Quentin. After I had purchased the vehicle I wanted, I had a few issues, namely, the rental car return, and a new registration card (out of state red tape). Quentin did everything in his power to overcome multiple obstacles to ensure that these things were taken care of for me, and that the entire experiences was more or less care-free for me (keeping me in the loop about the progress). A lot of times dealers are done with you once you buy the car and aren't interested in you until you need a new one. Quentin's tenacity in solving these issues shows his ability to put the customer first, and manage the entire car purchasing experience for the customer. I'd wish him luck in his future encounters with customers, but the guy doesn't need it: he clearly understands the car buying process from the costumer's perspective. Thanks Q More

Quick, Easy, & Painless My salesman Gabriel was very helpful & knowledgeable & made the buying process simple. He helped me find the car that matched my needs without trying My salesman Gabriel was very helpful & knowledgeable & made the buying process simple. He helped me find the car that matched my needs without trying to upsell me. A refreshing change compared to some other dealerships. More

Found the Evo I wanted I was helped by an awesome guy named Quentin. I first met him earlier this year at the dealer asking about the Evo 10, after like four to five months I was helped by an awesome guy named Quentin. I first met him earlier this year at the dealer asking about the Evo 10, after like four to five months of feeling undecided about weather or not to get the Evo. I came back and told him to find me a Rally Red one. I knew it was a hard find because of the rarity of the color. However, Quentin managed to find one and got it, and the best part is. He surprised me with the Evo. A surprise which I'll never forget and I thank him for everything he's done for me. More

Interaction with salesperson and team on purchase Very friendly and involved sales person-took the time to address our concerns and assisted with financing to ensure that we drove away with the vehicl Very friendly and involved sales person-took the time to address our concerns and assisted with financing to ensure that we drove away with the vehicle we came to purchase. Made it work. The Sales; Finance and Service managers teamed up to address specific concerns that my wife and I had. More

A very pleasant, unplanned experience After a horrible experience with an adjacent dealership we had driven some distance to see (because of a particular vehicle on their web site) we walk After a horrible experience with an adjacent dealership we had driven some distance to see (because of a particular vehicle on their web site) we walked across the street to Bell Mitsubishi "just to take a look since we were already there". Poked around for a few minutes then Roger came out, introduced himself and asked how he could help. We gave him a brief description of our earlier experience and what we were looking for for our son. He pointed to a car that turned out to be perfect...our son loved it, it was in great shape, had under our maximum mileage threshold for a used car, and was very reasonably priced. We ended up buying the car which was a much better deal than the one we had traveled all that way to see at the other place! Quite a nice ending to what was earlier quite an aggravating day. Do yourself a favor and at least give them a try when looking for your next vehicle. More

Outlander Sport Quentin Washington great employee very helpful in finding my vehicle. And very honest and keeps his word. Very upfront and will help to the best of hi Quentin Washington great employee very helpful in finding my vehicle. And very honest and keeps his word. Very upfront and will help to the best of his ability. Will recommend anyone buying a vehicle go see him More

Outlander sport Bell Mitsubishi is a Great place, they are very organized, staff is extremely helpful. We wound up buying two cars from Bell at the same visit. Bell Mitsubishi is a Great place, they are very organized, staff is extremely helpful. We wound up buying two cars from Bell at the same visit. More

Great Experience After a bad car accident, I was in a slight rush to get a new car. I was looking for a pre-owned Lancer- and Bell had the best selection within 30 mil After a bad car accident, I was in a slight rush to get a new car. I was looking for a pre-owned Lancer- and Bell had the best selection within 30 miles of my home. We showed up on a Friday night with my toddler daughter in tow. Quentin was patient with me while we discussed the different options and looked at the various models. I ended up with the 2013 Lancer SE w/ AWD. There was no pressure and no gimmicks. Even after the sale, Quentin was great with follow up to ensure everything was in progress with the registration. I would definitely recommend Quentin & Bell Mitubishi. Everyone was friendly and the staff personalizes each experience. More

Easy, No Pressure, No xx Found the Evo I wanted online and called to schedule a test drive. Everything was ready for me when I showed up, Quentin was awesome and easy to deal Found the Evo I wanted online and called to schedule a test drive. Everything was ready for me when I showed up, Quentin was awesome and easy to deal with, very enthusiastic about the car as I was. Left with the car only a few hours later. Would return for future purchases. More