Bell Mitsubishi - Service Center

I have never been more disappointed in my 70 years then after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love t after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love to be able to rewind this deal because of the headaches and stress it has caused to me, my son and our whole family. I have written this review a few months back and believe it or not, we still do not have the car we purchased, It is now closing in on 17 weeks and we have made 4 payments on a car we have not even seen in that time. My son and I purchased his first car, a pre-owned vehicle on January 29, 2025. On February 3 we had to have the car serviced because of a faulty speedometer. They had to order the part and that it would be read in 2 weeks. We figured no big deal, and they could install the new speedometer when we went up to get our plates and registration. We do live over an hour away, so it is not around the corner. On the way home on the 3rd the check engine light came on and we returned on February 10th and that was the last time we have seen the car. We were told the part had to be ordered and then they had to bring it to a different dealership to be repaired. The car was there until someone called me on March 11th to tell me the car needs a new engine, and it will be 6 to 8 weeks. It was 30 days that they had his car without any repairs being done, with excuse after excuse. For the first 10 or so days there were no courtesy cars available and between inconveniencing family and paying rideshare fees it was crazy. We did eventually get a loaner but that is a small part of the story. So, I call them every week from March 11 until about May 15th. Nobody knows anything about the car and when the engine is coming in blah, blah,blah. I finally get a person to help me at Hyundai corporate to investigate and she says the car has been fixed around May 30, but the Bell dealership does not pick it up until 3 day later when they tell me they have nobody to go get it. Finally, they pick it up from the Hyundai dealership who was fixing it and call to tell me the check engine light is on. They tell me they are trying to bring it back to the Hyundai dealer instead of making that a priority. If you want to feel like nobody give a crap, then use Bell Mitsubishi. I am sure my car will be with the Hyundai dealer at least another 4 to 6 weeks which will make it a total of 20 to 21 weeks. This is not a scathing as it should be because they have my car. I would really like to rewind the contract because they never fulfilled their end by selling me a usable vehicle. More

Good service,very good customer service The seller was very good selling as the car very good selling as the car More

I was happy with overall purchase salesman helped me choose the best option for me choose the best option for me More

Chris is extremely professional and knowledgeable. He is my go to guy when it comes to any issue I have with my vehicle! I recommend him to all my friends and family. He is my go to guy when it comes to any issue I have with my vehicle! I recommend him to all my friends and family. More

I bought my outlander from Bell Mitsubishi and I won a TV promotion with free oil change for 24 months and free car wash. The main guy is Steven promotion with free oil change for 24 months and free car wash. The main guy is Steven More

Memet did an awesome job at helping me find a car! He didn’t give up on me when I thought I wasn’t going to be able to get a car. He really pushed and helped me get a beautiful car. Thank you Memet!!! He didn’t give up on me when I thought I wasn’t going to be able to get a car. He really pushed and helped me get a beautiful car. Thank you Memet!!! More

I would like to thank Bell Mitsubishi for the excellent service they provide. The service is prompt and efficient whether you need your car serviced or buying a car and even to trade in a vehicle. They tai service they provide. The service is prompt and efficient whether you need your car serviced or buying a car and even to trade in a vehicle. They tailor to the customers needs. I highly recommend Bell Mitsubishi!!!! They hear you out… More