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Bell Mitsubishi - Service Center

Rahway, NJ

3.8
28 Reviews

28 Reviews of Bell Mitsubishi - Service Center

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May 10, 2021

Home~Sweet~Home Luis Lebron, Service Manager ~ ROCKS! Home~Sweet~Home Luis Lebron, Service Manager ~ ROCKS! He is QUICK on his feet, as in: extremely knowledgeable, professional, quick turnaround, cor More

by Solitaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They are all great employees ! They make you feel at home.
May 11, 2021 -

Bell Mitsubishi responded

Hi Solitaria! We appreciate the positively glowing review! We're incredibly glad to hear that Luis was able to assist you so well in getting your service needs met! He is a true professional that knows how valuable your time is and knows how stressful getting maintenance done can be! He explains things thoroughly so you are closer to your vehicle than ever before and will take any concern you have seriously, no matter how small it may seem. If you have any further concerns or questions about your vehicle, please don't hesitate to get in touch with us! We'd be more than happy to help! Until next time, take care and stay safe!

May 11, 2021 -

Solitaria responded

I meant every word. Solitaria. 😇

September 11, 2020

This is the nicest and most stand up service department I have come across. Just honest work and extremely polite. I drive over an hour to have my outlander sport serviced here and there are other Mitsubishi More

by KidsaPitcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix , Frank , Chris
Sep 17, 2020 -

Bell Mitsubishi responded

Hello! Thank you for all the kind words! Our staff understands that a lot of stress can come along with getting your vehicle serviced. However, by getting things done quickly and efficiently while keeping you informed on the status of the vehicle, we look to remove some of that stress from the experience! Frank and Felix are fantastic members of the team and we're incredibly glad to have them with us! Please be sure to get in touch with us if you have any other concerns about your vehicle. Stay safe and take care!

May 25, 2020

They try to strongarm or guilt you into unnecessary maitenance on your car everytime you bring it in for a routine oil change. What a headache. More

by ca101002
Recommend Dealer
No
Employees Worked With
Nelson
Jun 03, 2020 -

Bell Mitsubishi responded

Hello, I apologize for the poor experience that it seems you had with us. When our technicians recommend further maintenance, they do so out of concern for you and your vehicle when you are on the road. We would not push you for unnecessary repairs if our technicians didn't recommend it. If you have any additional concerns, please reach out to me and I would be happy to help you. I'm looking forward to hearing from you. Joe Inserra Parts Manager BellParts@BellMitsubishi.com

May 04, 2019

Best Mitsubishi dealer in NJ. Very friendly and welcoming. Good deals on service, beat everyone when I called around for quotes. Inviting atmosphere overall. I can see why Bell win More

by RB8525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
October 28, 2016

Great service Every time I come in I'm greeted as if I'm family. I'm always welcomed and asked how me and my mom are doing which is greatly appreciated. More

by Nelsonquintero365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Tomasso, Andrzej Wojdakowski, Donald Paterno
March 30, 2016

I can count on Dominick's years of experience and honesty. . We own two vehicles manufactured by Mitsubishi. An Outlander and Endeavor. They are both 2007. Bell has been servicing our vehicles ever since we p More

by On the road
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Tomasso
October 17, 2015

Rim/tire repair Initially went to have my car looked at due to a bent rim, and later found out that my tire had to be replaced as well. I dealt with Cory Lyman dur More

by t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Lyman
September 29, 2015

Best Customer Service Experience" I was treated very professionally ans friendly, my repairs were completely timely and the cost was reasonable. I feel I can trust the team at Bell! More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Diamond
November 24, 2014

Service I bought a 2012 evo x from a private dealer, I stopped in with no apointment every one took care of me as if I had bought the car there from day one, More

by 2gdanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson barreto
December 21, 2013

Terrible service department! They make up their own maintenance schedule and overcharge for all maintenance items they do (at unscheduled intervals). It’s unfortunate that all car dealer service depar More

by schist79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson Barreto
Jan 06, 2014 -

Bell Mitsubishi responded

We do apologize that it took longer than anticipated. Our technicians take pride in their work to ensure the highest quality service and at times that takes longer than expected. During your service visit we took care of your warranty concerns and recommended what was needed to be done according to the vehicles extreme maintenance schedule that you gave the ok to do. If you have any questions in regards to your service, please contact Domenic Tomasso Service Manager