Bell Road Mitsubishi
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everytime i make n appointment to have my car serviced, I get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. More
Took my truck for and oil change and in an hour my truck was ready nice job was ready nice job More
Went to look at a vehicle and had to find a salesperson. Told him what I wanted to see. Opened the car for me to look inside. Didn't talk about any features and didn't ask if I wanted to take it for a test Told him what I wanted to see. Opened the car for me to look inside. Didn't talk about any features and didn't ask if I wanted to take it for a test drive. Had to ask for his business card. Didn't seem eager to sell the car. More
Buyer Beware: My Costly Experience with Bell Road Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed fine none of the issues were apparent during the purchase. It wasn’t until the check engine light came on that the problems began to surface. The truck came with an incorrect ECM, missing OnStar system, and a damaged injector. To make matters worse, I was charged for features the truck physically doesn’t support due to missing or incompatible parts. When my trusted dealer discovered these issues, I immediately contacted Bell Road’s service department. They claimed the missing components had already been ordered and would arrive within a week. Weeks have now passed no parts, no updates, no communication. The service department is Scammy. I’ve been without a vehicle for over a week, and I’m still facing additional repairs. Despite multiple messages left for the General manager, I’ve received no response. The dealership has failed to provide my plates, and I’ve had to take the vehicle to another dealer just to get it fixed properly. If I hadn’t purchased the extended warranty, I would have been out an additional $6,000 for repairs on a truck that should have been road-ready from day one. Bell Road Mitsubishi has shown a complete lack of accountability and customer care. Based on my experience and similar ones voiced by other customers I strongly urge shoppers to look elsewhere. If you’ve had a comparable experience, I recommend filing a formal complaint with the Attorney General’s office. This dealership is a disgrace. Don’t make the same mistake I did. More
Awesome and Professional. Kept me informed in a timely manner. Excellent communication. ?? Keep up the excellent service. Most appreciated. Kept me informed in a timely manner. Excellent communication. ?? Keep up the excellent service. Most appreciated. More
Great customer service, friendly, welcoming, helpful, and knowledgeable. Ian took time to get answers when he was unsure. He was patient and he made me feel comfortable with what he was explaining regarding knowledgeable. Ian took time to get answers when he was unsure. He was patient and he made me feel comfortable with what he was explaining regarding my car needs?? More
He was very nice Very clean in the waiting area We did go over to look at your vehicles again & there was a very rude salesman over there. I looked at the Lamborghini & door was unlocked so I just sat in it over to look at your vehicles again & there was a very rude salesman over there. I looked at the Lamborghini & door was unlocked so I just sat in it for a min. My partner went to the restroom & while I was getting out he was coming over & said that's a $2 million dollar car your not aloud in that. I was like oh. There were no signs & it was unlocked. He came at me as if I did something wrong. Just say if B the lady that helped sell us 2 vehicles wasn't our sales person & that man approached me. I would of turned around & went elsewhere. More










