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Bell Road Mitsubishi
Phoenix, AZ
2,506 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,506 reviews
December 23, 2025
Service 5. Overall experience 3-4 just for the fact the first 5 min I drove off the engine light came on . They had no clue what it was so they reset it and sen Overall experience 3-4 just for the fact the first 5 min I drove off the engine light came on . They had no clue what it was so they reset it and sent me on my way. That was a Friday night. Saturday night the engine light came on again, I brought it to the service dealer on Monday. They looked at it and said the transmission has to be replaced and I'll get my car back after the holidays. So that's my experience so far. But the guys are great! More
by Michaelrouw
Verified Customer
December 23, 2025
My experience was quick easy and professional. The gentleman that helped me kept me informed about what was going on with my vehicle. What it needed and what was suggested by the mechanic. The gentleman that helped me kept me informed about what was going on with my vehicle. What it needed and what was suggested by the mechanic. More
by leanback77
Employees Worked With
Don't remember his name
December 23, 2025
I was greeted, well treated nice atmosphere, very family oriented. And all around comfortable It really was a nice experience.I really do enjoy coming there and you guys are actually here to help me not tak oriented. And all around comfortable It really was a nice experience.I really do enjoy coming there and you guys are actually here to help me not take me for my money.And that's very important to me.When it comes to owning and maintaining a vehicle being able to work with you guys is honestly a good experience More
by jessica.greer777
Employees Worked With
Mike i think sorry sometimes im bad with names.
December 21, 2025
I bought a used car from this place. I was promised they would fix a huge dent in the car . They promised me the world and now I can’t reach anybody at the dealership. Completely unprofe I was promised they would fix a huge dent in the car . They promised me the world and now I can’t reach anybody at the dealership. Completely unprofessional and bad business. Do not buy a car here. Can’t even get a hold of anybody you hold on wait for 20,30 minutes at a time and then they just hang up on you. More
by Quate
December 21, 2025
Marco, Emanuel, and Ash made this the best car purchasing process I’ve ever had! Easy, no hassle, friendly plus above and beyond service! process I’ve ever had! Easy, no hassle, friendly plus above and beyond service! More
by Angelina.lind
December 18, 2025
Friendly and helpful Friendly, have full service. They gave me what they promised washed my vehicle. It was a good experience. They gave me what they promised washed my vehicle. It was a good experience. More
by ropinhomes4u
Employees Worked With
Osman is always helpful can't remember service person but he was nice. Receptionist was okay, but could have been a little more friendlier.
December 18, 2025
Friendly and helpful Friendly, have full service. They gave me what they promised washed my vehicle. It was a good experience. They gave me what they promised washed my vehicle. It was a good experience. More
by ropinhomes4u
Employees Worked With
Osman is always helpful can't remember service person but he was nice. Receptionist was okay, but could have been a little more friendlier.
December 16, 2025
We came in to look at and possibly test drive a used or new vehicle. At first, Steve Tongson got the keys for a car and indicated a test drive would be fine. However, his attitude quickly became rude and d new vehicle. At first, Steve Tongson got the keys for a car and indicated a test drive would be fine. However, his attitude quickly became rude and dismissive. He asked, “So what is your problem—why aren’t you buying?” and then proceeded to tell us he “didn’t have time to do test drives today.” This was confusing and unprofessional, especially since test driving is a normal part of the car-buying process. What makes this even more disappointing is that I have previously purchased two vehicles from this exact dealership, so this was not coming from someone “just looking.” His ignorant and disrespectful tone made us uncomfortable enough that we left. We were serious potential buyers, but his behavior ensured we will not do business here again. Very disappointing customer service. More
by scoobyblues
Employees Worked With
December 13, 2025
poor service , feel like i was burdening the service rep Ric Bsakutis, didn't offer a car wash, the other rep asked previous customer if they wanted car wash, asked questions didn't know the answers and c Ric Bsakutis, didn't offer a car wash, the other rep asked previous customer if they wanted car wash, asked questions didn't know the answers and cared to find out , not very knowledgeable either More
by dmewers
Employees Worked With
RIC BUKUTIS
