Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,589 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership
View Awards

1901 E Bell Rd

Phoenix, AZ

85022

Directions

By Type

Showing 2,589 reviews

March 05, 2026

It is always a Great experience when I speak and make business deals with Beannyth Macias. She is outstanding with her work ethic. Much appreciated everytime I meet with her! More

by al3x12144
Recommend Dealer
Yes
Employees Worked With
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beannyth Macias
Report | Print
March 05, 2026

Absolute worst dealership ever their service department is a scam. Bought a 2016 BMW from them with a one year warranty car died in the road because the serpentine belt broke for the battery died. Had it t More

by gabesnova69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 03, 2026

It was a great experience with the service advisor, he was listening to concerns, and providing regular updates on vehicle status. The service team done the job in satisfactory time. More

by atul.kushwah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Bell Road Mitsubishi responded

Thank you so much for your positive feedback! Our team works hard to ensure excellent customer service and timely updates on your vehicle. We appreciate your business and look forward to serving you again in the future.

March 03, 2026

Great experience. Everything was great. Mike was great and attended to my need and concerns. More

by levin.simmons1991
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
Report | Print
Mar 06, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words and feedback! We strive to provide excellent service and are thrilled to hear that you had a great experience with Mike. We look forward to continuing to meet your needs and concerns in the future. #customersatisfaction #greatservice

March 02, 2026

Dealership was good it was the service department that wasn't a great experience. Service department isn't good More

by kaframe1964
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Mar 05, 2026 -

Bell Road Mitsubishi responded

We apologize for any inconvenience you experienced in our service department. We value your feedback and will work to improve our services for a better experience in the future. Thank you for bringing this to our attention.

March 01, 2026

The entire process was a disaster , no need to get into details, bad experience , never again More

by V.VITTORIOCOLAFRANCESCHI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emanuel Manny Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Montelongo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Bell Road Mitsubishi responded

We are so sorry to hear about your negative experience. Our team strives to provide excellent service and we apologize for falling short. We would love the opportunity to make things right for you.

March 01, 2026

Friendly, courteous and knowledgeable Done Excellent, patient, respectful. No Nope Nope Nope Nope Nope Nope More

by 362diane
Recommend Dealer
Yes
Employees Worked With
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Salaita
Report | Print
Mar 05, 2026 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We strive to create a friendly and knowledgeable environment for all our customers. We appreciate your kind words and hope to see you again soon.

February 28, 2026

They seemed overwhelmed, and a bit unorganized since there were a lot of customers. I waiting about 2.5 hrs for an oil change. Also my cars oil and tire change indicators for service continue to turn on More

by dmweingart
Recommend Dealer
Yes
Employees Worked With
Dont remeber
Report | Print
Mar 05, 2026 -

Bell Road Mitsubishi responded

We apologize for the inconvenience and wait time. Our team is working hard to improve efficiency during busy periods. We recommend bringing your car back for a complimentary check to ensure everything is functioning properly. Thank you for your feedback.

February 28, 2026

I need to change the transmission oil and give me very high price . I didn't More

by riverakarenb
Recommend Dealer
Yes
Report | Print
Mar 03, 2026 -

Bell Road Mitsubishi responded

Hi there! We are so sorry to hear about your experience. We strive to provide fair and competitive prices for our services. Please give us another chance to earn your trust. Thank you for your feedback.

February 24, 2026

Very helpful I came in looking for a vehicle gave them a price it was over but I accepted it and am happy with my decision More

by Rpeterson02166
Recommend Dealer
Yes
Employees Worked With
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafi Moochi
Report | Print
Feb 27, 2026 -

Bell Road Mitsubishi responded

Thank you for choosing our dealership! We're thrilled to hear you're happy with your new vehicle. Our team is always dedicated to finding the perfect fit for each customer. Enjoy your new ride!

1
2
...
259