Bell Road Mitsubishi
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,378 service reviews
Ian met me as soon as I arrived in the service area. Ian kept me informed on what was going on at all times. Ian checked me out when all work was completed. Excellent customer service. Ian kept me informed on what was going on at all times. Ian checked me out when all work was completed. Excellent customer service. More
Great service and fast , amazing customer service and everything was fixed and done as said everything was fixed and done as said More
Everytime i make n appointment to have my car serviced, I get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. More
Took my truck for and oil change and in an hour my truck was ready nice job was ready nice job More
Buyer Beware: My Costly Experience with Bell Road Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed fine none of the issues were apparent during the purchase. It wasn’t until the check engine light came on that the problems began to surface. The truck came with an incorrect ECM, missing OnStar system, and a damaged injector. To make matters worse, I was charged for features the truck physically doesn’t support due to missing or incompatible parts. When my trusted dealer discovered these issues, I immediately contacted Bell Road’s service department. They claimed the missing components had already been ordered and would arrive within a week. Weeks have now passed no parts, no updates, no communication. The service department is Scammy. I’ve been without a vehicle for over a week, and I’m still facing additional repairs. Despite multiple messages left for the General manager, I’ve received no response. The dealership has failed to provide my plates, and I’ve had to take the vehicle to another dealer just to get it fixed properly. If I hadn’t purchased the extended warranty, I would have been out an additional $6,000 for repairs on a truck that should have been road-ready from day one. Bell Road Mitsubishi has shown a complete lack of accountability and customer care. Based on my experience and similar ones voiced by other customers I strongly urge shoppers to look elsewhere. If you’ve had a comparable experience, I recommend filing a formal complaint with the Attorney General’s office. This dealership is a disgrace. Don’t make the same mistake I did. More
Awesome and Professional. Kept me informed in a timely manner. Excellent communication. ?? Keep up the excellent service. Most appreciated. Kept me informed in a timely manner. Excellent communication. ?? Keep up the excellent service. Most appreciated. More










