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Bell Road Mitsubishi

Phoenix, AZ

4.5
2,657 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,157 service reviews

April 29, 2026

Very professional and quick. My only complaint is that I took my car in in February 2026 and the individual who helped me at that time was very dismissive about my issues which i More

by monica.granillo79
Recommend Dealer
Yes
Employees Worked With
Emily
April 28, 2026

They were nice did a fantastic job and did hand wash our car Highly Recommended More

by drummer7772
Recommend Dealer
Yes
April 28, 2026

I had an appointment at 8 am just for an oil change. Was there over two hours people that came after me left before me. It was frustrating More

by scottreyann
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2026

Every time I go there and ask for a car wash I never received that after my service and also somebody put the old battery in my car and then they were trying to tell me that I changed the battery somepl More

by magdalenka07
Recommend Dealer
No
Apr 29, 2026 -

Bell Road Mitsubishi responded

Hi there, we apologize for any inconvenience you experienced during your recent visit. Our team takes all feedback seriously and will ensure that your concerns are addressed and addressed appropriately. Thank you for bringing this to our attention. We appreciate your business.

April 24, 2026

Very friendly service. My only feedback is that I requested recalled stereo OVER 1 YEAR ago and called monthly always given the basically "dont calm us we'll call you" whe More

by Bestdulce13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Bell Road Mitsubishi responded

Thank you for your feedback! We apologize for any inconvenience with the stereo request. We strive to provide friendly service and will make sure to follow up on all future orders to ensure accurate delivery. We appreciate your business!

April 21, 2026

Best experience. Everyone was super friendly. Marco was great helped me so much made the process of trading my car in with no hassle stress free to finding me the bes More

by phylicia89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Bell Road Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that Marco and our team provided you with a stress-free and enjoyable car buying experience. We appreciate your business and look forward to helping you in the future.

April 17, 2026

Friendly, efficient. Clean waiting room and restroom facilities. Professional staff who kept me updated on the status of service being performed. More

by carlsbadjn
Recommend Dealer
Yes
Apr 20, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words! We strive to provide a top-notch experience for all our customers. It's wonderful to hear that our staff and facilities exceeded your expectations. We appreciate your business and hope to see you again soon!

April 17, 2026

They had to order the parts and gave me a loaner so I didn't have to worry about a time line. More

by Dsutton1967
Recommend Dealer
Yes
Apr 20, 2026 -

Bell Road Mitsubishi responded

"Thanks for the feedback! We're glad we could make your experience hassle-free by providing a loaner and ordering the necessary parts. We appreciate your business!"

April 17, 2026

Ric Bakutis went out of his way to be accommodating. He was able to get me in and out quickly in the replacement of the wiper fluid level sensor on my 2017 Outlander Sport. More

by Wmshaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
Apr 20, 2026 -

Bell Road Mitsubishi responded

Thank you for your glowing review! We are thrilled to hear that Ric was able to provide exceptional service and get you back on the road quickly. Customer satisfaction is our top priority and we look forward to serving you again in the future.

Apr 20, 2026 -

Bell Road Mitsubishi responded

Thank you for your glowing review! We are thrilled to hear that Ric was able to provide exceptional service and get you back on the road quickly. Customer satisfaction is our top priority and we look forward to serving you again in the future.

April 16, 2026

I will say that Rick Bakutis, Service Manager, is great and most of the time the service team does as well. They just need to be sure to reset everything in the car when performing oil changes. I had to ta More

by alissiayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bakutis
Apr 20, 2026 -

Bell Road Mitsubishi responded

Thank you for taking the time to leave a review! We are so glad to hear that Rick and our service team have been able to provide you with great service. We apologize for any inconvenience with the oil changes and we will make sure to remind our team to reset everything in the future. We appreciate your feedback and look forward to seeing you again!

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