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Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,620 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,130 service reviews

April 02, 2026

I purchased a vehicle, the process was fast and easy. When I needed to bring it in to be serviced, the service department never returned my calls and it took me 2 weeks to get something taken care of More

by gabydelponte88
Recommend Dealer
No
Employees Worked With
Emily
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Apr 06, 2026 -

Bell Road Mitsubishi responded

I am sorry to hear about your experience with our service department. We strive to provide prompt and efficient service to all of our customers & it is tough at closing time. We will address this issue immediately and ensure timely responses moving forward. Thank you for bringing this to our attention.

April 01, 2026

They were very prompt, very attentive, and finished within the time frame they said they would More

by dana.daniels.1960
Recommend Dealer
Yes
Employees Worked With
Emily
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Apr 03, 2026 -

Bell Road Mitsubishi responded

We are thrilled to hear that you had a positive experience with us! Our team takes pride in providing prompt and attentive service and we are glad we met your expectations within the promised timeframe. Thank you for choosing us!

March 31, 2026

Ric was awesome to work with got me in and out for my oil change and my starter replacement More

by Emmanuel.mtz1907
Recommend Dealer
Yes
Employees Worked With
Ric
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Apr 03, 2026 -

Bell Road Mitsubishi responded

Thank you for the wonderful review! We are so glad to hear that Ric provided exceptional service during your visit for an oil change and starter replacement. We strive to make every customer's experience smooth and efficient. We look forward to seeing you again!

March 31, 2026

Responsive, friendly, knowledgeable I had a great experience even though I didn't have an appointment. More

by Paul_nickolas
Recommend Dealer
Yes
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Apr 03, 2026 -

Bell Road Mitsubishi responded

We are thrilled to hear that you had a great experience with us, even without an appointment! Our team strives to provide excellent and responsive service to all our customers. Thank you for choosing us!

March 31, 2026

Prices quoted were not what we ended up paying . Communication was very poor Poor communication , had trouble reaching her More

by salthecarpetguy
Recommend Dealer
No
Employees Worked With
Emily
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Apr 03, 2026 -

Bell Road Mitsubishi responded

Response: We apologize for any miscommunication and inconvenience. We strive for transparent pricing and better communication in the future. Your feedback is valuable to us. Thank you.

March 31, 2026

Very good. They let me know what needed to be done and got it done. More

by powergate92
Recommend Dealer
Yes
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Apr 03, 2026 -

Bell Road Mitsubishi responded

Thank you for the positive feedback! We're happy to hear that our team was able to efficiently communicate and successfully complete the task at hand. Your satisfaction is our priority!

March 25, 2026

This place is awesome! I didn’t spend the whole day at the lot. They got me into a nice car. Also, went to get an oil change, was only there about an hour! Went in to get p More

by brinkleykimberly09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tongson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words! We are thrilled to hear that you had a great experience with us and were able to get into a nice car without spending the whole day at the lot. It's our goal to make car buying and maintenance as efficient and hassle-free as possible. We look forward to serving you again in the future!

March 24, 2026

Great and quick service I was initially told it would be a few hours but they were able to service my car for oil filter/replacement and tire alignment in about 0.5-1 hr More

by REYDELATORRE
Recommend Dealer
Yes
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Mar 30, 2026 -

Bell Road Mitsubishi responded

"Thank you for choosing our business and for leaving a positive review! We always strive to provide efficient and quality service to our customers. We appreciate your support and hope to see you again in the future."

March 24, 2026

I waited for my car in a clean comfortable waiting area. My car drove great after my service More

by CHELEFORD77
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 30, 2026 -

Bell Road Mitsubishi responded

Thank you for your review! We strive to make your visit as comfortable and efficient as possible. We're thrilled to hear that your car is running smoothly after our service. We look forward to serving you again in the future!

March 18, 2026

They forgot to put a bolt back into my skid plate. Now my skid plate shakes. More

by JESSETAITANO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tresten Kasper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2026 -

Bell Road Mitsubishi responded

Thank you for bringing this to our attention. We apologize for the inconvenience this has caused and will take immediate action to rectify the situation. We value your feedback and will ensure this doesn't happen again. Thank you for your understanding.

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