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Bell Road Mitsubishi
Phoenix, AZ
2,873 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,338 service reviews
Verified Customer
September 04, 2026
CROOKS. COMPLETE CROOKS. STAY FAR FAR AWAY. Would never ever purchase from these crooks again. They sold me a vehicle and within three days I began experienc COMPLETE CROOKS. STAY FAR FAR AWAY. Would never ever purchase from these crooks again. They sold me a vehicle and within three days I began experiencing issues that they do not want to handle. The car only has 16000 miles on it. Practically brand new but riddled with issues they didn't fix There is a grinding/scraping noise coming from the drivers side front tire. I was told it was the rotor dust cover and that they would fix it in 20 minutes. Driving the car this morning on the freeway the same issue is still happening and was not resolved. 3 hours of waiting and nothing was done to my car. Unacceptable. I also had an issue with my rear wiper being stuck on and constantly ejecting any wiper fluid I put in it. I brought it to their service department and waited three hours to be told I needed to take the vehicle to that brands dealership for them to repair since it was under their manufacturer warranty still. The car is less than two weeks old. I also purchsed their extended "bumper to bumper warranty" that I was told covered everything. I waited three hours to be told this and also one of the issues I brought the car in for was not fixed after I was told it was. I was also told that Mitsubishi's service department would contact Kia and setup an appointment and take the vehicle there for me. I was told this morning that is not the case and I would need to take it myself. Not sure why I was told differently from the service advisor. Three hours wasted and not a single thing was repaired or fixed. Told them they would not be getting a good review and one employee chimed in "that wouldnt be the first time and wont be the last." That gave me zero confidence in this dealership and their service department. The service manager Matt was no help at all and walked away as I was speaking with him I just got the car back and the issue persists. That’s three times this car will be in for the same issue in two days and they do not want to take responsibility. More
by rpelaccio1
Employees Worked With
Matt Tonoli
September 04, 2026
Somewhat disappointed because my Routine Maintenance light came on the day after because the technician didn't reset my car now I am inconvenienced by having to go back to the dealership so they can res light came on the day after because the technician didn't reset my car now I am inconvenienced by having to go back to the dealership so they can reset it. This has happened twice before. I am now documenting when this happens. More
by alissiayoung
Employees Worked With
Emily
