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Bell Road Mitsubishi

Phoenix, AZ

4.5
2,571 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,101 service reviews

February 16, 2026

602-573-0143 call me and I will let you know what I went through More

by ilijaojdanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
February 10, 2026

Sold me a vehicle with bad motor and isn't willing to make it right Bad dealership More

by JBRENT1072
Recommend Dealer
No
Employees Worked With
Several guys
Feb 14, 2026 -

Bell Road Mitsubishi responded

We’re sorry to hear you’re disappointed. The vehicle purchased was 14 years old with over 126k miles and was sold strictly as-is due to its age and condition. This was reviewed with you at the time of sale and acknowledged in writing. While we understand your frustration, no warranties were offered or implied on this vehicle.

February 03, 2026

It's a good experience there. They are professional and pay good attention to details. They took care of what my car needed and identified a warranty covered repair also, which tu More

by RPLOETZ88
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 06, 2026 -

Bell Road Mitsubishi responded

Thank you for taking the time to share your positive experience with us. We are dedicated to providing professional and detailed service to our customers, and we are glad to hear that we were able to also save you money. We appreciate your business and look forward to seeing you again!

February 03, 2026

Rick was very patient and thorough with me and easy to work with It was kind and answered all my questions More

by Rshah
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 06, 2026 -

Bell Road Mitsubishi responded

Thank you for the positive feedback! We are so glad to hear that Rick provided excellent service and was easy to work with. We pride ourselves on providing thorough and patient assistance, and we are happy to have met your expectations. We hope to work with you again in the future!

February 02, 2026

It takes FOREVER to get anything done (even when it isn't busy), and I was supposed to get my car rinsed off and they didn't. More

by LAUREN.C.FUTCH
Recommend Dealer
No
Employees Worked With
It takes FOREVER to get anything done, and I was supposed to get my car rinsed off and they didn't
Feb 05, 2026 -

Bell Road Mitsubishi responded

We apologize for the delay and for not completing the car rinse. We will work to improve our efficiency and ensure all services are fulfilled. Your feedback is important to us. Thank you for bringing this to our attention.

February 02, 2026

Awesome service department Very happy with my advisor Michael and technician Darrell Awesome Awesome awesome More

by CHARGROVE2788
Recommend Dealer
Yes
Employees Worked With
5
Feb 05, 2026 -

Bell Road Mitsubishi responded

Thank you for your kind words, we are thrilled to hear that you had an awesome experience with our service department. Michael and Darrell are great assets to our team. We appreciate your feedback and look forward to seeing you again! #CustomerSatisfaction #GreatTeam #AwesomeExperience

February 02, 2026

Helpful- but I hate the AI The guy who helped me was really nice and figured out my car issue More

by LAUREN.C.FUTCH
Recommend Dealer
Yes
Feb 05, 2026 -

Bell Road Mitsubishi responded

Thank you for your honest review! We're glad our team member was able to provide helpful assistance with your car issue. We apologize for any inconvenience caused by our AI system and will continue to improve our technology for a better customer experience. Thank you for your support!

January 31, 2026

Friendly. Took care of everything quick Love the new booths you have Good for working More

by flyinghightina
Recommend Dealer
Yes
Employees Worked With
Ric
Feb 05, 2026 -

Bell Road Mitsubishi responded

We are thrilled to hear that you had a positive experience with our friendly service and new booths! Thank you for choosing us for your work needs. We'll make sure to keep up the good work. 😊 #HappyCustomers #EfficientService #NewBooths

January 29, 2026

Great service to get me out quickly for a single tire replacement. Ensure service start times start when arrival. More

by SAMURAIEAC
Recommend Dealer
Yes
Employees Worked With
Rick. Service dept
Jan 31, 2026 -

Bell Road Mitsubishi responded

Thank you for the positive review! We're thrilled to have efficiently taken care of your tire replacement needs. We'll definitely take your feedback into consideration to improve our service start times. Thanks for choosing our business!

January 28, 2026

They treated me like family from the moment I walked through the doors and they helped me get approved and out of there in less than two hours! Best dealership experience ever! More

by mhastie76
Recommend Dealer
Yes
Employees Worked With
Bea Macias, and I cannot remember the other guy's names. Everyone was amazing there!
Jan 29, 2026 -

Bell Road Mitsubishi responded

Thank you for your kind words! We strive to treat all our customers like family and provide a seamless and efficient experience. We are glad we could help you get approved and on your way in record time. See you soon for your next car!

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