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Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,720 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,208 service reviews

June 17, 2026

They will not fix the defect. I will never recommend going to the dealership to anybody or this car to anybody because of you guys not taking care of the defect from your own manu More

by Jherb
Recommend Dealer
No
Employees Worked With
I won't
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June 17, 2026

On time, efficient and very polite . ......... Don't dictate how much I have to say. Service was great. Leave it alone More

by jwresler
Recommend Dealer
Yes
Employees Worked With
Ian Scheller
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June 17, 2026

Great customer service, the waiting area was clean and comfortable, and the service tech was amazing at explaining the service details and prices. She was amazing. More

by TRINA4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2026

Went to get vehicle serviced and wait time was short. Ian is very polite and help. More

by brientribe7
Recommend Dealer
Yes
Employees Worked With
Ian
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June 16, 2026

High level of proffesionalism took care of my car asap and very good communication. A+ More

by edin_mahmic
Recommend Dealer
Yes
Employees Worked With
Ian service writer very proffesional and top notch
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June 16, 2026

He was very helpful and walked me through everything that needed to get done. Consistently followed up More

by dominiquerenee0315
Recommend Dealer
Yes
Employees Worked With
Ian
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June 13, 2026

Ian in service was very helpful and courteous! The service is always great and in and out in a timely fashion. More

by brientribe7
Recommend Dealer
Yes
Employees Worked With
Ian
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Jun 17, 2026 -

Bell Road Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that Ian provided you with excellent service and that you were able to get in and out quickly. We value your feedback and hope to continue providing you with top-notch service in the future.

June 11, 2026

The customer service was excellent. Everything they provided was great and very thorough and informative! We will always take our car to be serviced by you! More

by MNMDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2026 -

Bell Road Mitsubishi responded

"Thank you for your kind words! We're so glad you had a positive experience with our customer service. We can't wait to see you and your car again!"

June 09, 2026

I had a very disappointing experience with Rick when I dropped my car off for service. I was trying to explain the issue I was having with my vehicle, and he walked away in the middle of our conversation More

by zioncreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Jun 10, 2026 -

Bell Road Mitsubishi responded

We apologize for the negative experience you had with our employee, Rick. It is never our intention to make our customers feel disrespected. We will address this issue with Rick and ensure that all of our employees provide the highest level of customer service. Thank you for bringing this to our attention.

Jun 10, 2026 -

zioncreal responded

I would like to submit video footage/audio to corporate about my past experience with this company. Including Rick, Patrick and all other employees i’ve had issues with.

June 07, 2026

I love working with Ian. Truly a great person. Very helpful and honest. Love my tech Darren he is awesome More

by CHARGROVE2788
Recommend Dealer
Yes
Employees Worked With
Ian
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Jun 10, 2026 -

Bell Road Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that Ian and Darren have provided you with exceptional service. We pride ourselves on our helpful and honest team members and are grateful to have you as a satisfied customer.

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