Bell Road Mitsubishi - Service Center

When my car was ready I was called to the desk to sign the paperwork and my keys weren’t up there. The lady said she would check and see what’s going on. My car hadn’t been pulled around yet either. I wai the paperwork and my keys weren’t up there. The lady said she would check and see what’s going on. My car hadn’t been pulled around yet either. I waited over 20 minutes just to get my keys because no one had any idea what was going on. When I finally got in my car the oil change sticker on my windshield had not been changed so now I don’t know when I am due for my next one. More

Service center was great and on time. They took extra care to ensure the car. Was done, right. They took extra care to ensure the car. Was done, right. More

Longer wait than anticipated and was thankful I was given a discount for the wait a discount for the wait More

Very disrespectful and unprofessional. Has extremely poor attitude. Rick is very disrespectful. Rick has very poor attitude. No one can figure out what is wrong with my vehicle Has extremely poor attitude. Rick is very disrespectful. Rick has very poor attitude. No one can figure out what is wrong with my vehicle More

I went for routine maintenance and to resolve a recall. Everything was accomplished to my satisfaction. Everything was accomplished to my satisfaction. More

First oil change, in and out in about an hour. Glad to have them as my service team. Glad to have them as my service team. More

They appreciate the willingness to upkeep vehicle service with professionalism and diligent work ethic. I enjoy having my 2018 outlander sport serviced here. with professionalism and diligent work ethic. I enjoy having my 2018 outlander sport serviced here. More

They fixed the screen blacking out but it still has usb-1 issues. I can't use the usb-c port or I get the problems right back. I'm taking ot to another dealer. issues. I can't use the usb-c port or I get the problems right back. I'm taking ot to another dealer. More

We were taken care of and provided with good customer service in the service department despite my immediate anxiety when hearing about the departure of AJ Nelson who was the last service advisor left fr service in the service department despite my immediate anxiety when hearing about the departure of AJ Nelson who was the last service advisor left from several dealerships ago. He knew us. He knew our cars. We found Ric Bakutis to be an a great replacement for AJ. He seemed knowledgeable and understanding regarding the work that was needed. When additional work needed was discovered he explained the what and the whys of the process as well as giving us a breakdown of the costs involved. He was friendly, had a welcoming personality and going forward he will be the service advisor that we request when the need for service becomes due. Thank you Ric!! More