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Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,824 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,294 service reviews

August 13, 2026

Always very informative and insightful with explaining everything when it comes to the diagnostic of the car. More

by NAYNAY602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2026

Friendly, helpful and fair Emily very professional and took the time to explain everything Thanks! More

by H2.MUSTANG
Recommend Dealer
Yes
Employees Worked With
Emily
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August 12, 2026

Even though I had an appointment I still waited about 15 minutes while Emily finished up with another customer. But, Emily was very nice, she talked me through what the recall addressed and potential thing More

by peterthegr8of7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Utley
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August 12, 2026

Knowledgeable and informative regarding my vehicle. Thoughtful in general about my experience. Excellent Customer service More

by MSHARPAZ
Recommend Dealer
Yes
Employees Worked With
Young woman, she was excellent, knowledgeable and informative about specific aspects of work needed and the whole process overall. 5 stars for sure for her.
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August 12, 2026

I dropped my car off for for a oil change and tire rotation and Emily called me as soon as that portion of the service was complete. She walked me through all of the recommendations from the mechanic More

by SUNDEVIL837
Recommend Dealer
Yes
Employees Worked With
Emily
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August 12, 2026

Quick, efficient and very pleasant My service advisor was friendly and attended to my needs More

by SUNDEVIL837
Recommend Dealer
Yes
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August 12, 2026

Very happy with the professional and prompt service. I will be back. Thank you very much. More

by larryinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2026

It is very nice and very friendly Ian, who is service me. He is very good. More

by watana.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I an Scheller
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August 11, 2026

Overall, it was okay, but they didn't help me with my problem. I came to fix the driver's seatback,which got stuck in the fully upright position.I mean.The button for the backrest isn't working.And they More

by mister_alexro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Bell Road Mitsubishi responded

We’re sorry for the misunderstanding and appreciate you bringing this to our attention. After diagnosing the seat, our service team determined that the button itself is functioning and has power. Unfortunately, the issue is with the seatback motor, which is integrated into the seat frame. Because the motor is not available as a separate repair, the recommended repair requires replacement of the affected seat frame assembly, which is why the cost is considerably more than replacing a switch or button. We completely understand how frustrating that can be, especially when the issue initially appears to be something as simple as a button. We appreciate the opportunity to clarify the diagnosis and are happy to discuss the repair options with you further.

August 11, 2026

Very professional and welcoming. Absolutely the BEST Very attentive and a Awesome experience with both gentlemen More

by Jensmonte2000
Recommend Dealer
Yes
Employees Worked With
Justin and Patrick Credit Center
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Aug 13, 2026 -

Bell Road Mitsubishi responded

Thank you so much for your kind words! We are thrilled to hear that you had an awesome experience with our team. We pride ourselves on providing professional and welcoming service to all of our customers. Your satisfaction is our top priority!

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