Bell Road Mitsubishi

I had my car for 12 years took it to this dealership for all my services. The last time I took it in for just a light not going off on my dashboard it cost me over $5,000 and they still didn't fix it. This all my services. The last time I took it in for just a light not going off on my dashboard it cost me over $5,000 and they still didn't fix it. This last time I took it in for service and it cost me $1,000 they kept my car for 2 days, when I got my car back later that night the radiator blew then they had it for another 2 days and wouldn't give me a loaner car. I'm a Rideshare driver and I had a client with me when my radiator blew the first time. The second time I was picking up a client at the airport and my car broke down from the radiator hose again. I had to have it towed. I couldn't take the chance on letting it constantly breaking down what I had clients. So I decided to buy a new one through carvana. I got the best deal on a 2-year-old upgraded Mitsubishi Outlander SEL. Beautiful car I love it but I will never take it to this dealership. My service tech Ian was good he did everything he could to help me out. But they didn't go out of their way to take care of me and fix the problem I've had for 3 years and that is the light being on. This is my third Mitsubishi and I like the product but the fact that I've always taken my car to them they still didn't fix the problem and they cost me over $5,000 in the long run. I will be finding a new dealership or a personal mechanic shop. More

Very helpful It was a busy day and helped get my battery fixed quickly. Very helpful and honest fixed quickly. Very helpful and honest More

Ian met me as soon as I arrived in the service area. Ian kept me informed on what was going on at all times. Ian checked me out when all work was completed. Excellent customer service. Ian kept me informed on what was going on at all times. Ian checked me out when all work was completed. Excellent customer service. More

Great service and fast , amazing customer service and everything was fixed and done as said everything was fixed and done as said More

Everytime i make n appointment to have my car serviced, I get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. get contacted by someone in sales to try and get me to trade it in for a new one. I find that annoying. More

There was no coffee in the waiting room. I dont know seven more words. Word. I dont know seven more words. Word. More

Excellent service, very professional, very satisfied. Service advisor was excellent. I will be back for my next oil change Service advisor was excellent. I will be back for my next oil change More

Took my truck for and oil change and in an hour my truck was ready nice job was ready nice job More

Greeted immediately, Ian was great. Will be back to do the suggested repairs Fast, detailed and convenient Will be back to do the suggested repairs Fast, detailed and convenient More

Buyer Beware: My Costly Experience with Bell Road Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed Mitsubishi I purchased a truck from Bell Road Mitsubishi, expecting a reliable vehicle and professional service. At first glance, everything seemed fine none of the issues were apparent during the purchase. It wasn’t until the check engine light came on that the problems began to surface. The truck came with an incorrect ECM, missing OnStar system, and a damaged injector. To make matters worse, I was charged for features the truck physically doesn’t support due to missing or incompatible parts. When my trusted dealer discovered these issues, I immediately contacted Bell Road’s service department. They claimed the missing components had already been ordered and would arrive within a week. Weeks have now passed no parts, no updates, no communication. The service department is Scammy. I’ve been without a vehicle for over a week, and I’m still facing additional repairs. Despite multiple messages left for the General manager, I’ve received no response. The dealership has failed to provide my plates, and I’ve had to take the vehicle to another dealer just to get it fixed properly. If I hadn’t purchased the extended warranty, I would have been out an additional $6,000 for repairs on a truck that should have been road-ready from day one. Bell Road Mitsubishi has shown a complete lack of accountability and customer care. Based on my experience and similar ones voiced by other customers I strongly urge shoppers to look elsewhere. If you’ve had a comparable experience, I recommend filing a formal complaint with the Attorney General’s office. This dealership is a disgrace. Don’t make the same mistake I did. More