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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
1,004 Reviews

1,004 Reviews of Bell Road Mitsubishi - Service Center

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September 13, 2025

Staff at office camelback finances not helpful, no respect and sarcastic talking to phone ,i feel embarras in a way she talk to costumer More

by Jean040663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
September 12, 2025

Patrick was very helpful , the Service was kinda Fast . In and Out , No Hassle. They had some good cars very affordable down payment and every2 weeks payment . They also give Collateral when leaving with u More

by dyamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 13, 2025 -

Bell Road Mitsubishi responded

Thank you for your detailed review! We are thrilled to hear Patrick was helpful and that you had a fast, hassle-free experience at Bell Road Mitsubishi. We are glad you appreciated our affordable options, vehicle care, and the opportunity to build your credit. We look forward to serving you again!

September 09, 2025

The work that was done on the car was was great. Drives a lot better transmission is changing gears. Thank you so much. More

by lytesrcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tongson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Meiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tresten Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Bell Road Mitsubishi responded

Thank you for taking the time to leave a review for us at Bell Road Mitsubishi. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 07, 2025

The customer service was excellent and they were polite and professional and the work was done in a timely manner More

by ledesma.raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Bell Road Mitsubishi responded

Hi Raymond, thank you for sharing your experience! We’re thrilled to hear our team provided excellent, polite, and professional service while completing the work promptly. We appreciate your business at Bell Road Mitsubishi.

Sep 12, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your kind words! We’re delighted to hear that our team provided excellent, polite, and professional service while completing the work promptly. Your satisfaction means a lot to us, and we look forward to serving you again at Bell Road Mitsubishi.

September 07, 2025

Love the new lobby/ waiting area. Pleasantly surprised when I walked in Most people there are friendly More

by flyinghightina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your feedback! We’re glad you enjoyed the new lobby and waiting area. It’s great to hear our team made a friendly impression. We appreciate your visit to Bell Road Mitsubishi and hope to see you again soon.

Sep 12, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for the great feedback. We're so glad you loved the new lobby and waiting area. We put a lot of thought into making it comfortable for our guests. It’s also wonderful to hear that our team made you feel welcome. We appreciate your visit and look forward to seeing you again at Bell Road Mitsubishi!

September 04, 2025

Great customer service, since I arrived to the location the staff was kind and efficient! More

by Sonicaro25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Bell Road Mitsubishi responded

We are happy to know you had a great experience with our team and that you were greeted with kindness from the start. Thank you for choosing Bell Road Mitsubishi.

September 02, 2025

Great service, Devon was absolutely great. He was patient with our questions, never once did he pressure us. He’s a gem, a wonderful addition to your sales staff. More

by rrgutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words! I am so glad to hear that Devon provided patient, pressure-free service and made your experience enjoyable. We are lucky to have him on our team at Bell Road Mitsubishi.

August 31, 2025

Very good service, kind, and professional, helped me get the best deal and do not pressure me for additional services not needed More

by KATIEMUTSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Bell Road Mitsubishi responded

Thank you Katie! We are glad our team at Bell Road Mitsubishi provided kind and professional service while helping you get the best deal. We appreciate your feedback and are happy you had a positive, pressure-free experience.

August 30, 2025

over all, I feel the dealership does a great job in meeting. The customers needs and very accommodating and answering questions and their knowledge on their vehicles is exceptional Marco, my salesman More

by linktuj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We are so glad to hear Marco provided outstanding service and made your purchase at Bell Road Mitsubishi a positive and accommodating experience, especially during a challenging time. We will be sure to share your kind words with him and the team. Enjoy your new Outlander!

August 28, 2025

Firstly, Im bothered that my renewed service contract from you guys is hard to find. Secondly, the service advisor made it sound like my service contract would cover the control arms and etc, on the phon More

by Trillw09
Recommend Dealer
No
Aug 28, 2025 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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