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Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,601 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 1,118 service reviews

March 15, 2026

I took my car in for recall issues and a persistent problem with the check engine light coming on Emily as a service advisor did a fantastic job of keeping me informed on what was going on with my More

by joewoichik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Watson
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March 14, 2026

I am just very pleased with the overall customer service and the Rick that's over the service department repair I guess it is he is absolutely amazing and Kim was absolutely sweet and helpful as well More

by ladysalgado48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2026

He was amazing got me in and out and fixed all the problems with the car More

by dashajones007
Recommend Dealer
Yes
Employees Worked With
Rick supervisor
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Mar 10, 2026 -

Bell Road Mitsubishi responded

We are thrilled to hear that our team was able to provide a speedy and efficient service for your car! Thank you for choosing us, we appreciate your support!

March 08, 2026

The dealership has always treated me well They let me know what needs to be repaired and the approximate cost More

by HAMILTN421B
Recommend Dealer
Yes
Employees Worked With
Emily Utley
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Mar 10, 2026 -

Bell Road Mitsubishi responded

We are thrilled to hear that you have had a positive experience with our dealership! Providing transparency and excellent service is our top priority. Thank you for choosing us and we look forward to serving you in the future! 😊

March 08, 2026

Excellent Service Exceptional customer service, all my questions were answered and my car was service at a reasonable time. More

by Phylshaw
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
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Mar 10, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words, it was our pleasure to provide you with exceptional service! We strive to answer your questions and service your car efficiently. We appreciate your support!

March 07, 2026

Ms Utley's words were nice but treatment was the worse I've in 10 yrs going to dealership. Went in for AC service but was given estimate >$1800 for # of things. Got a 2nd opinion and only AC service neede More

by Ed
Recommend Dealer
No
Employees Worked With
Emily Utley
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Mar 10, 2026 -

Bell Road Mitsubishi responded

Hi there, we are so sorry to hear about your negative experience. We strive to provide our customers with top-notch service and it seems we fell short this time. We apologize for the inconvenience and would like to make it up to you. Please contact us directly so we can discuss this further. Thank you for bringing this to our attention.

March 05, 2026

Absolute worst dealership ever their service department is a scam. Bought a 2016 BMW from them with a one year warranty car died in the road because the serpentine belt broke for the battery died. Had it t More

by gabesnova69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Bell Road Mitsubishi responded

Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced. We take all customer concerns seriously and will be looking into this situation further. Please reach out to our management team for assistance.

March 03, 2026

It was a great experience with the service advisor, he was listening to concerns, and providing regular updates on vehicle status. The service team done the job in satisfactory time. More

by atul.kushwah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Bell Road Mitsubishi responded

Thank you so much for your positive feedback! Our team works hard to ensure excellent customer service and timely updates on your vehicle. We appreciate your business and look forward to serving you again in the future.

March 03, 2026

Great experience. Everything was great. Mike was great and attended to my need and concerns. More

by levin.simmons1991
Recommend Dealer
Yes
Employees Worked With
Mike Harrington
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Mar 06, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words and feedback! We strive to provide excellent service and are thrilled to hear that you had a great experience with Mike. We look forward to continuing to meet your needs and concerns in the future. #customersatisfaction #greatservice

March 02, 2026

Dealership was good it was the service department that wasn't a great experience. Service department isn't good More

by kaframe1964
Recommend Dealer
No
Employees Worked With
Service manager
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Mar 05, 2026 -

Bell Road Mitsubishi responded

We apologize for any inconvenience you experienced in our service department. We value your feedback and will work to improve our services for a better experience in the future. Thank you for bringing this to our attention.

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