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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
904 Reviews

904 Reviews of Bell Road Mitsubishi - Service Center

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May 02, 2025

I brought my vehicle in early. I was able to get a rental vehicle right away and returned later. More

by masjsnyder
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 02, 2025 -

masjsnyder responded

Thank you for taking care of my vehicle. It is running great!

May 02, 2025

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience. More

by PAYPAM1958
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience.

May 02, 2025

Staff members are friendly, but 2,5 hours waiting for oil change and rotation tire is too long More

by Urszula Piech
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Hi Urszula, thank you for your feedback. We're glad to hear our staff was friendly, but we understand that a 2.5-hour wait for an oil change and tire rotation is frustrating. We'll review this with our service team to improve efficiency moving forward.

May 02, 2025

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience. More

by PAYPAM1958
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience.

May 02, 2025

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience. More

by PAYPAM1958
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Amazing as always been bringing my car to the dealership for five years. There has never been a time that I did not have a great experience.

May 01, 2025

Patrick sold me a car that needs so much work done on it and the maintenance supervisor Rick will not help me get the problems fixed I went to have my lower control arms fixed and they only did the front lo More

by jamesjdw1984james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Bell Road Mitsubishi responded

Hi James. We sincerely apologize for the issues you've encountered with your vehicle and the service you’ve received. It’s certainly not the experience we want for our customers. Please contact us directly so we can discuss your concerns and work on a solution to get the necessary repairs taken care of. Your satisfaction is important to us.

May 01, 2025

I had a really young salesperson that didn't know anything about the vehicle. He told me I could take it in and plug it into my garage no problem. But when I got it home it's a 220 volt adapter and n More

by monica.lifebalance
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience, Monica. We sincerely apologize for the lack of information and guidance provided during your visit. We truly value your feedback, and we’ll use it to improve our training and communication. If you'd like to discuss this further or need assistance with any features, please don’t hesitate to reach out. Your satisfaction is important to us, and we’d love the opportunity to make things right.

April 30, 2025

The dealership is really nice and clean inside and the people are always helpful and understanding. More

by jackleenFratu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words, Jackleen! We're thrilled to hear that you had a positive experience at Bell Road Mitsubishi. We look forward to serving you again soon!

April 29, 2025

My experience was 5 stars! ! The team is professional, knowledgeable, and friendly!! I highly recommend. More

by Mizzmandy365
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Apr 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the fantastic feedback! We're thrilled to hear you had a 5-star experience with our professional and friendly team at Bell Road Mitsubishi. We truly appreciate your recommendation!

April 27, 2025

I got a diagnostic test done and was told my battery was the problem. Took it to where I got the battery and they tested it with two different devices and it was fine, so not sure what to believe. 🤔 so I h More

by carolynnkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Road Mitsubishi responded

Hi Carolynn, Thank you for the update. We understand how concerning that uncertainty can be. We hope everything goes smoothly while you’re away, and please don’t hesitate to reach out if we can assist upon your return.   — Bell Road Mitsubishi Team

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