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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
926 Reviews
Call Service Center (602) 892-3870

926 Reviews of Bell Road Mitsubishi - Service Center

Sort by
May 30, 2025

They are very helpful. And are ready to help when I call. And are very knowledgeable.😁 More

by DIANABRADENCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025

Courteous staff, informative about options and process, options to get a ride or wait in, updates on progress, 10 out of 10! More

by gustavo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

I love coming to this location! Always friendly and as fast as possible. Thank you! More

by dd3105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the kind words! We're so glad to hear you love coming to Bell Road Mitsubishi. Our team works hard to provide friendly and efficient service, and we appreciate your continued support. See you next time!

May 29, 2025

Easy to work with, got me in and out pretty quickly. I appreciate the great service. More

by armybros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad to hear your visit was quick and smooth. We appreciate your kind words and look forward to helping you again at Bell Road Mitsubishi.

May 28, 2025

The service manager Rick is a liar I was sold a car in witch I was told was good but the whole suspension is bad and Rick will do nothing to help me get my car fixed More

by jamesjdw1984james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Rick
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May 30, 2025 -

Bell Road Mitsubishi responded

Hi James, We're very sorry to hear about your experience and understand how frustrating this situation must be. This is not the level of service we aim to provide at Bell Road Mitsubishi. We take your concerns seriously and would appreciate the opportunity to look into this further. Please reach out to us directly so we can work toward a resolution.

May 24, 2025

They were very nice! I arrived at 1:00 pm for my appointment and I was greeted immediately by a nice friendly associate. They took the car in. She asked if I wanted a cou More

by workingwithjoanne
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Report | Print
May 27, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear you were warmly welcomed and that everything went smoothly from start to finish. It’s great to know the process was simple and that you were offered a courtesy car wash as well. We appreciate your kind words and look forward to seeing you again!

May 22, 2025

they got me a decent deal but lied about certain details will not be returning. More

by ehammond1738
Recommend Dealer
No
Employees Worked With
steve
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

We’re sorry to hear about your concerns and appreciate your feedback. At Bell Road Mitsubishi, we strive for honesty and transparency in every deal. If you’d like to discuss the details further, please reach out so we can better understand and address your experience.

May 21, 2025

It an amazing experience I was in and out like a breeze. AJ knew what to do More

by manhalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We’re glad AJ and the team at Bell Road Mitsubishi made your visit quick and easy. We appreciate your feedback and look forward to serving you again!

May 21, 2025

Gave them my keys. Got the service done. Paid for service. Got my keys. Left More

by EJKNIGHT42
Recommend Dealer
Yes
Report | Print
May 22, 2025 -

Bell Road Mitsubishi responded

Thank you for trusting Bell Road Mitsubishi with your service. We’re happy to hear the process was quick and hassle-free. We look forward to assisting you again in the future!

May 21, 2025

The place is too expensive and they nickel and dime you on every single service. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback. We’re sorry to hear you feel that way. At Bell Road Mitsubishi, we strive to provide fair and transparent pricing for all our services. If you’d like, we’d be happy to discuss your concerns directly to see how we can improve your experience.

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