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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
961 Reviews
Call Service Center (602) 892-3870

961 Reviews of Bell Road Mitsubishi - Service Center

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July 14, 2025

Very helpful would recommend my friends and family to shop at your car lot thx More

by nikevatoloco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Bell Road Mitsubishi responded

Thank you for your support and for recommending Bell Road Mitsubishi to your friends and family. We're happy to know you had a great experience and appreciate you trusting us with your vehicle needs.

July 12, 2025

When my car was ready I was called to the desk to sign the paperwork and my keys weren’t up there. The lady said she would check and see what’s going on. My car hadn’t been pulled around yet either. I wai More

by perkinskiana35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Bell Road Mitsubishi responded

We’re sorry for the inconvenience you experienced at Bell Road Mitsubishi. This is not the level of service we aim to provide. Please reach out so we can address these issues and make sure your next visit goes smoothly.

July 10, 2025

Service center was great and on time. They took extra care to ensure the car. Was done, right. More

by MY5715BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tresten Kasper
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Jul 11, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We’re glad our service team at Bell Road Mitsubishi took good care of you and got everything done on time and done right. We appreciate your trust in us!

July 09, 2025

Longer wait than anticipated and was thankful I was given a discount for the wait More

by blezzedsunshine
Recommend Dealer
Yes
Report | Print
Jul 10, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback. We're sorry the wait was longer than expected, but we're glad we could offer a discount to show our appreciation for your patience. We value your business at Bell Road Mitsubishi.

July 07, 2025

Very disrespectful and unprofessional. Has extremely poor attitude. Rick is very disrespectful. Rick has very poor attitude. No one can figure out what is wrong with my vehicle More

by SLINKOUS01
Recommend Dealer
No
Employees Worked With
Rick
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Jul 08, 2025 -

Bell Road Mitsubishi responded

We’re sorry to hear about your experience and take your concerns seriously. This is not the level of service or professionalism we strive for at Bell Road Mitsubishi. We would appreciate the opportunity to discuss this further and address the issues with your vehicle. Please contact us directly so we can make things right.

July 06, 2025

I went for routine maintenance and to resolve a recall. Everything was accomplished to my satisfaction. More

by debeittreim
Recommend Dealer
Yes
Report | Print
Jul 07, 2025 -

Bell Road Mitsubishi responded

Thank you for your review! We're glad we could take care of your routine maintenance and recall service to your satisfaction. We appreciate you trusting Bell Road Mitsubishi and look forward to seeing you next time!

July 05, 2025

They did not turn off my service light when I got an oil change and now I have to take time energy and gas to drive back up to have them turned off and I'm traveling so that was really stupid More

by monica.lifebalance
Recommend Dealer
No
Employees Worked With
I don't know but they forgot to turn off my service light so now I have to make a trip in just for them to turn off the need to change your oil light. I just went in for an oil change. I think that's pretty shotty service
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July 05, 2025

First oil change, in and out in about an hour. Glad to have them as my service team. More

by Dave V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Bell Road Mitsubishi responded

Thanks for the great feedback, Dave! We’re happy your first oil change was quick and smooth. We’re glad to have you as part of our service family.

July 04, 2025

They appreciate the willingness to upkeep vehicle service with professionalism and diligent work ethic. I enjoy having my 2018 outlander sport serviced here. More

by dmc112486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 05, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words. We're happy to hear you appreciate the professionalism and care our team puts into servicing your 2018 Outlander Sport. We look forward to helping you keep it running smoothly at Bell Road Mitsubishi.

July 04, 2025

They fixed the screen blacking out but it still has usb-1 issues. I can't use the usb-c port or I get the problems right back. I'm taking ot to another dealer. More

by Joy-talsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Bell Road Mitsubishi responded

We appreciate you letting us know about the continuing USB issues. We’re sorry it hasn’t been fully resolved and understand your decision to seek help elsewhere. If there’s anything we can do to assist in the future, please don’t hesitate to reach out.

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