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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
1,014 Reviews

1,014 Reviews of Bell Road Mitsubishi - Service Center

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August 01, 2025

Came in for an oil change and received a free car wash to by mistake, but it was a blessing cuz my 2019 eclipse cross needed it bad thanks so much for that....just wish it didn't take so long to change the o More

by SPEACOCK1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're happy the complimentary car wash was a nice surprise and that your Eclipse Cross got the care it needed. We appreciate your visit and look forward to serving you again!

August 01, 2025

I think they did good to determine what the problem is and to get the parts ordered took a while for them to come in and they always put on there that they're gonna wash my car when they're done and they More

by mizb
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 03, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience. We’re happy we could identify the problem and get the parts ordered, but we apologize for the delay and the missed car washes. We’ll be sure to address this and make improvements. Thank you for your patience and for letting us know.

July 31, 2025

I take my car for oil change. Everything was fine. He also taking care my recall. More

by gracefeliz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Bell Road Mitsubishi responded

Thank you for the 5-star review! We're glad to hear everything went smoothly with your oil change and that we could take care of your recall at the same time. We appreciate your trust and look forward to serving you again!

July 31, 2025

Was told 20 minutes for a battery swap took 2 hours. My wife had a brain injury and told the associate that. She said she couldn’t be there long because of it. She was kept waiting the whole time. We we More

by olkentuckyshar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I wasn’t there so I don’t know who
Aug 01, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience. We're truly sorry to hear about the delay and the impact it had on your wife. While we’re glad the charge was waived, we understand that doesn’t make up for the time and stress it caused. Your feedback will be shared with our team so we can work on improving communication and overall service moving forward.

July 29, 2025

Grand customer service. Keep up the good and quick work. We will return for repair help in the future. More

by ray.olson1946
Recommend Dealer
Yes
Employees Worked With
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the 5 stars, Ray! We're happy to hear you received quick and good work. We look forward to helping you again in the future!

July 29, 2025

Nice place. I've been a Mitsubishi customer for over 20 years. Had no major problems with my vehicles. I'm on my 3rd vehicle from this dealer. More

by mrrubenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the great review! We appreciate your loyalty and trust. We look forward to assisting you again in the future!

July 25, 2025

Routine service visit for oil change, tire rotation, and other checks. Greeted immediately and was in and out in two hours. Less than $100. Have always had great service experience at this dealership. More

by mwillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re happy to hear you had another great experience with us at Bell Road Mitsubishi. We appreciate your continued trust and look forward to serving you again!

July 24, 2025

Great customer service and Rick always take care of me. I do recommend them service. More

by Afiggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 25, 2025 -

Bell Road Mitsubishi responded

Thank you for the kind words! We’re glad to hear Rick and our team consistently take great care of you. We appreciate your recommendation and look forward to serving you again at Bell Road Mitsubishi!

July 22, 2025

Eh nothing special to say other than it irritated me that my stuff on the passenger seat just got tossed into the back like it was trash. More

by ngregg38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 23, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback. We’re sorry to hear about how your belongings were handle. That’s not the level of care we expect. We appreciate you bringing this to our attention and will address it to improve our service.

July 20, 2025

The dealer did an excellent job on my oil change which is one of three free ones that were included when I bought the car. More

by facile-35-shallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 20, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear your oil change went smoothly and that you're enjoying the benefits included with your purchase. We appreciate you choosing Bell Road Mitsubishi!

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