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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
933 Reviews

933 Reviews of Bell Road Mitsubishi - Service Center

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April 13, 2022

As a long time customer, chet service manager and his team have been excellent since I have been coming here. Chet goes above and beyond to make sure me and my family are taken care of. His entire team More

by linda.aspeitia
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo, Chet Stens
Apr 15, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2022

I stopped at this dealership parts/service dept to inquire about parts. There was one girl behind the desk speaking to a person about service or scheduling. She never acknowledged me at all. No hi, no More

by troonsouth48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bell Road Mitsubishi responded

Hi Troonsouth48, we regret your most recent visit with us was not up to the standards we strive for.

April 12, 2022

Very caring service advisors! Both have went out of their way to help me out and answer all my questions. More

by YSENIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Verdugo
Apr 14, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2022

The service was wonderful and I was not up sold on things I did not need More

by jdw984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Apr 13, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2022

Worst place ever! !!!! Spent over 3hours both times there’s with an appointment… they changed out my plate cover without my permission and threw away mine that meant a More

by mariead1967
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Verdugo
Apr 27, 2022 -

Bell Road Mitsubishi responded

Mariead1967, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

Apr 27, 2022 -

mariead1967 responded

Yes it sad I didn’t receive top notch service

April 10, 2022

My service advisor told me what needed to be done and was not pushy. Very considerate of my budget More

by CHUEY58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Apr 13, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2022

Great service experience with the entire team, everyone was nice and professional and notified me when my vehicle was ready More

by tyasdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo, Gregory Cabuslay, Samuel Giovino
Apr 13, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2022

Just great service from a great guy for my first visit! ! Will be coming back! - M Lloyd More

by M Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Apr 11, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2022

I'm always to have my Outlander serviced and running like new. My service consultant was friendly, professional and very courteous. I'll see you again in a few months. More

by JOEANDHILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Apr 11, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2022

They are very helpful and do the work in a timely manner always do good work More

by pjubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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