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Bell Road Toyota

Phoenix, AZ

3.2
693 Reviews

2020 West Bell Rd

Phoenix, AZ

85023

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Showing 693 reviews

May 17, 2025

Had a great experience purchasing, my new 2025 toyota tundra. Went smooth Thanks to Will Hill at bell road toyota for making it a smooth process! More

by mrubio01480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will hill
May 19, 2025 -

Bell Road Toyota responded

We're ecstatic to hear that Will made your 2025 Toyota Tundra purchase a smooth experience at Bell Road Toyota! Enjoy the new ride, and thank you for choosing us! We look forward to working with you again next time.

April 13, 2025

“$4,000 Surprise at Bell Road Toyota — Bait-and-Switch in Full Effect” Came for a Tacoma TRD Sport advertised on Toyota’s SmartPath. Online price was clear — but in person, Bell Road Toyota added thousand More

by MO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
And a few others whose names I don’t remember, Mark Hawthorn
Apr 15, 2025 -

Bell Road Toyota responded

We sincerely apologize for the experience you described. It's concerning to hear about these discrepancies and the professionalism during your visit, as this is not how we conduct business. We would appreciate the opportunity to address this matter directly with you and ensure a more transparent process moving forward. Please feel free to reach out at your convenience so we can discuss further. Thank you. Rafeh Talas General Manager rafehtalas@lithia.com

March 21, 2025

Disrespectful, Bait and switch, deceiving and no consideration to financial situation. Doesn’t return keys. More

by dtdoris89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph and Josh (Finance), NESTOR DIAZ
February 14, 2025

Very disappointed. Ordered a new vehicle. Was sent the window sticker so i knew exactly how much it was. Got to dealership and was told another 3 grand added on because More

by drbobbydouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Steven Kohl and Tyler Slaughter
February 11, 2025

Excellent, fast, courteous service! I will definitely be back for my next service in a few months. More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner King
January 25, 2025

Thorough, checking for a applicable deals. Transaction successful with cooperation between sales and finance departments. Courteous service. More

by bethernandez38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Bosch, Sales Associate , Musa Dahdal
January 23, 2025

As a rule, car buying is usually 3-4 stars. These guys were personable and straight up. More

by scott.zimmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Corredor
January 23, 2025

The service provided was quick and modestly priced. My service advisor was very up front about the process and the cost, and went above and beyond to make sure I was taken care of. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Sparks
January 19, 2025

Got the car out in appropriate time of the service. I would recommend Bell Toyota for all your auto needs More

by lennard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Todd
January 12, 2025

I went in and was set to dive away in a vehicle went back today after being called three times yesterday about my appointment. Well I went in today and no one listens they just do there thing I was suppose t More

by Tj6368
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Well no one knew anything about me and I supposed I already bought a vehicle , CARLOS AYON CHAVEZ
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