Word from other people was nothing but positive concerning Bell Road Toyota. Chris Reed helped me get into a nice vehicle and made the process go smoothly. Would recommend this dealership to others!
"Next level customer service! True and honest Service Dept!"
It was time to take our 2012 Camry in for over 100K maintenance, and never in all my years at various Toyota dealership service centers have I ever received the level of service I did at Bell Road Toyota. Mike Ross sets the bar pretty high. His demeanor and approach was next level, he explained what should be done before issues arise and what could wait along with his recommendation on how long. He completely took care of everything; windshield replacement through my insurance carrier - which they did onsite before it was time to pick up my vehicle, he coordinated an estimate for body repairs (due to an accident), coordinated transportation to and from the dealership, the repair itself and was very communicative during the entire process.
OTHER TOYOTA DEALERSHIPS: This is how it's done, take notice! There is no need to push unnecessary services and act super aggressive. No one likes to be bullied into things. You'll lose repeat customers. People will always return to where they are treated like human beings and with respect. And this is how Bell Road Toyota in Phoenix does it.
Huge Thank You to Bell Road Toyota Service Department; Mike Ross and Trevor Howard.
Employees Worked With
Mike Ross, Trevor Howard
"Awesome Service "
Kirk is one of the best salesman I have worked with.. Very kind and friendly, he really tries to get you the best deal possible..