Bell Road Toyota

horrible finance people Don and thomas the director of finance,lead u to.believe ur financed for car let u take car home then call u 2weeks later to return car .and keep ur d Don and thomas the director of finance,lead u to.believe ur financed for car let u take car home then call u 2weeks later to return car .and keep ur downpayment.. shady business people.. More

Nice Folks!! We bought a 2015 Tacoma - LOVE IT!! - and loved the experience!! Our top-knotched salesman was Keith - very friendly, knowledgable, accommodating, pa We bought a 2015 Tacoma - LOVE IT!! - and loved the experience!! Our top-knotched salesman was Keith - very friendly, knowledgable, accommodating, patient - not pushy, and fun to hang out with. I did not appreciate one of his supervisors yelling at him right in front of us because of the way he pulled out the truck for us to test drive, however. I thought that supervisor was way out of line and unprofessional. You don't have to act like that in front of the customers for pete's sake. More

excellent service Recently I purchased a 2015 Toyota Corolla.. Not only did Larry Ajayi spend all day working with my wife and I on how we could afford this beautiful Recently I purchased a 2015 Toyota Corolla.. Not only did Larry Ajayi spend all day working with my wife and I on how we could afford this beautiful car but he was pleasant and put us under no pressure to buy. Once he was able to reach our price range, he took the time to explain all the bells and whistles and anything else I wasn't familiar with, when he could have been making more sales. Day after day whenever I had questions, Larry always made time to answer them via the phone or had me come in and answered them in person. Thank you, Larry. More

most excellent, people anixous to help Michael Gronski was the person who met us in the lot, very friendly young man. Great manners, not pushy but ready to help us out. He followed throug Michael Gronski was the person who met us in the lot, very friendly young man. Great manners, not pushy but ready to help us out. He followed through with us up till the signing of the car, which impressed me. I think I was kinda of a hard sell, because I knew what I wanted in a car, He took his time to show me what He felt I was looking for.The rest of the staff was considerate of us & never once did I feel pressured, if I had, I would of walked away, He is a great person & sellsperson! I'm very happy! More

Awesome To Deal With!!! Just bought a 2015 Tacoma, Had the pleasure to work with Gilbert Ortiz. He was very professional and kind knew his vehicles and was not pushy. Will se Just bought a 2015 Tacoma, Had the pleasure to work with Gilbert Ortiz. He was very professional and kind knew his vehicles and was not pushy. Will send family and friends his way in the future and will do business anytime again!! Thanks!! More

Excelent Custormer Service Great !!! Buying Experience. We weren't really looking for a car to buy, our car had machanical issuse So,"My husband & I," decided" to go look for a Great !!! Buying Experience. We weren't really looking for a car to buy, our car had machanical issuse So,"My husband & I," decided" to go look for a car. I wanted to see the Toyota's frist, There is where we meet Larry Ajayi. !! He was so Nice and Professional, We ask him about The Toyota's and he showed us what he had in the lot , he is vey Knowledgeable, of his vehicles, made us fell very comfortable. GO SEE LARRY AJAYI.!!! AT BELL TOYOTA. WE WILL TELL FREINDS & FAMILY .. THKS Thank You, Larry Ajayi. ( Ajayi bought my car from larry)!!! More

Business without integrity Went to Bell Road Toyota looking to purchase a '99 4Runner I saw on Cars.com. Called about the car at around 9am, spoke to a guy there (Eddie) who tol Went to Bell Road Toyota looking to purchase a '99 4Runner I saw on Cars.com. Called about the car at around 9am, spoke to a guy there (Eddie) who told me about the car. Sounded awesome, great car, only problem was I was commuting to Phoenix from Tucson. We talked about price for a while and finally settled on a price worthy of driving up to see and buy. He told me he couldn't accept earnest money, against their policy or something, but that he would put the car in the back while I drove up. Ok, sounded good and we hurried to Phoenix. Made our way to Phoenix through unbelievable traffic (of course) only to get to the dealership and find two other groups of people looking at the car which was parked IN THE FRONT OF THE LOT. Walked over to the car and Eddie was very welcoming ready with the keys to take for a test drive. We had been talking back and forth with this guy since the morning on price and we were confident that we had gotten there as we said we would, CASH in hand, ready to buy. After the test drive we got back and were put at a desk to sign some papers. Even though we were paying with cash, somehow we still had to fill out a form for a credit check (?) and as soon as we were done filling it out, Eddie comes back to tell us the car was bought by some other guy. Apparently, while we were out on a test drive and had ALREADY SETTLED ON A PRICE AND AGREED TO A DEAL, some other salesman sold the car. Our salesman didn't even try to talk to the manager, left us completely hanging. To use his words, the car was "bought from right under us." Guy said that even though we had already made an agreement, these other people showed up who offered a little bit more and they gave the car to them. These people were financing while we showed up with cash. Tried to speak to a manager afterwards who was rude and had the nerve to mock us for the amount of cash we brought claiming "I doubt we would have sold it to you for that much anyways!" Just to add the cherry on top, a family member called the dealership to try and speak with a manager and figure out what went wrong and they were treated with the utmost disrespect. Horrible experience. We left empty handed and furious. This place has two stars on yelp for a reason. They have terrible service, rude managers and are just a business that functions with no integrity. I would not recommend this dealership to anyone. More

Great! Larry was of great help! Definitely will recommend others to visit bell road Toyota! Very happy with the service and all the help Toyota provided for Larry was of great help! Definitely will recommend others to visit bell road Toyota! Very happy with the service and all the help Toyota provided for me. More

Good experience! The customer service was outstanding! We were in and out in 3 hours and with a fabulous car! Our sales persons personality was beyond amazing and so e The customer service was outstanding! We were in and out in 3 hours and with a fabulous car! Our sales persons personality was beyond amazing and so easy to talk to and relate to! Everyone we encountered and helped us was fabulous! I was hesitant in going car shopping but never once felt pressured at the dealership! More

Thank You Thank you to both Anthony and Michael for their guidance and help with the purchase... I've been a long time Toyota Tacoma fan and they guided me thro Thank you to both Anthony and Michael for their guidance and help with the purchase... I've been a long time Toyota Tacoma fan and they guided me through the process with education and ideas... More