Bell Road Toyota
Phoenix, AZ
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First and foremost the customer service was impressive . First and foremost the customer service was impressive . Our questions was answered perfectly well and a good discription, similarity, differecies an First and foremost the customer service was impressive . Our questions was answered perfectly well and a good discription, similarity, differecies and qualities of the cars where well detailed. I got home and my family were happy with the choice of car I bought. Thanks to your employee Mr Larry Ajayi who guide me for my chioce of car. I really appreciate his time and effort. More
Kylor was very pleasant to deal with and made the first part of the experience very easy and enjoyable. He was knowledgeable about the vehicles and their options and helped me choose my perfect car quickly part of the experience very easy and enjoyable. He was knowledgeable about the vehicles and their options and helped me choose my perfect car quickly. When I made it to finance, I met with Don Scott and he was also very pleasurable to work with. He explained my options so they were well understood and I ended up changing my mind about gap insurance based on some things Don said and came back the next day and signed new papers, including the gap insurance. I am also very pleased with the service department and Dan Adams is awesome! More
Everyone was very efficient, courteous, and knowledgable. The experience of buying vehicle was smooth and I would recommend Bell Road Toyota to anyone looking to purchase a new vehicle. The experience of buying vehicle was smooth and I would recommend Bell Road Toyota to anyone looking to purchase a new vehicle. More
Larry took the time that we needed to make a decision on which car to buy. He answered all of our questions thoroughly and was very knowledgeable about the cars we were looking at. Very friendly. which car to buy. He answered all of our questions thoroughly and was very knowledgeable about the cars we were looking at. Very friendly. More
Bell Road Toyota dealership was amazing. They work extremely beyond the extent to get every customer into the right vehicle they will enjoy driving. Five stars go out to Bell Road Toyota for excellent extremely beyond the extent to get every customer into the right vehicle they will enjoy driving. Five stars go out to Bell Road Toyota for excellent customer service. More
We spent about 2 hours. Larry was very polite, but the process took very long. At the end, the absolute best price he offered us was absurdly high. We were looking to buy a closeout 2012 Highlander (Mid process took very long. At the end, the absolute best price he offered us was absurdly high. We were looking to buy a closeout 2012 Highlander (Mid september) from off the lot that had a $1000 rebate on it. My wife and I are 52 years old, and have bought many cars before and knew the best price offered was a total rip-off and told our salesman so. But Larry stuck to the price. One day later, we paid $6000 less for the same car (same year, model and accessories) AND got $1000 more for our trade in at Right Toyota --$7000 savings. We even got the color we wanted. Some variation in price is understandable, but $7000 difference between dealers is ridiculous. More
This is the first time in a long time that I have had a positive experience at a new car dealer in Phoenix. I received a friendly welcome from salesman Terry Martin who explained everything I needed to kn positive experience at a new car dealer in Phoenix. I received a friendly welcome from salesman Terry Martin who explained everything I needed to know about the Scion xB. Overall experience from beginning to end was positive. More
Let me begin to say how I am pleased with the entire staff here at Bell Road Toyota. Fred my sales consultant was very polite and patient with me and my husband in helping us to purchasing our 2008 Toyo staff here at Bell Road Toyota. Fred my sales consultant was very polite and patient with me and my husband in helping us to purchasing our 2008 Toyota Corolla. We went in trying to follow a strict budget for our new vehicle being that this was going to be our second car payment and Fred in the sales department and Sam in finance worked hard to get us a aggressive intrest rate along with a great price on our new vehicle. Sam was a very nice guy and helped to make the finance proccess easy and hassle free. We did have a small issue with the battery going out in our new corolla but after a quick call they took care of the issue. All around our purchase experience could not be any better and I appreciate everybody's hard work. More
The experience was grate and friendly and fair . I am going to do all my Business with bell road Toyota . I like Family-owned Arizona Business . going to do all my Business with bell road Toyota . I like Family-owned Arizona Business . More
This is my third 4Runner. I love my 4Runner but typically dread the dealer experience. This time was different. Kylor was my salesperson and most of our discussions took place over email which is what I pref dread the dealer experience. This time was different. Kylor was my salesperson and most of our discussions took place over email which is what I preferred and requested. He was very nice, not pushy, and gave me all the numbers he could over email. We were able to agree on the price and there were no surprised when I showed up to make the deal. I even had another dealer tell me he could beat any price I had, but i felt Kylor and the team at Bell Road were genuine and really won over my business. As a result I got the 4Runner i wanted for the price I wanted. Everyone I came in contact with was very nice and accomodating. I really value that Kylor took into consideration what I wanted. I wanted to see the numbers via email before going further and most dealers just ignore my requests and try to call and beg you to come in for a test drive. I realize he could not tell me the trade in value for my car without seeing it, but he did do all he could in a honest and non-pushy manner. Great experience all around. More
