
Bell Road Toyota
Phoenix, AZ
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Seriously worst experience ever. Avoid at all costs. They act nice but it’s completely fake. They will pull your credit without consent over ten times. Not finance your vehicle when you asked them to. Threat act nice but it’s completely fake. They will pull your credit without consent over ten times. Not finance your vehicle when you asked them to. Threaten to take it back out of the blue. Like honestly wishing I never stepped inside the building. Worst and continuing to be the worst experience literally ever. More
Can’t thank Mark enough for all the help he provided with getting me into this vehicle. Visited a few other dealerships and talked to different sales reps that flopped and I can say everything Mark spoke he getting me into this vehicle. Visited a few other dealerships and talked to different sales reps that flopped and I can say everything Mark spoke he made happen. Super friendly, knowledgeable and great all together. Would definitely recommend him! More

Julian was easy to work with and helpful. Bell Toyota gave me the opportunity to reserve a car that was ordered so that I didn’t have to worry about hoping I could get one if I got lucky with the timing gave me the opportunity to reserve a car that was ordered so that I didn’t have to worry about hoping I could get one if I got lucky with the timing of deliveries. Overall, our experience was easy and I love my new car! More
If you want an honest, knowledgeable and accommodating sales person, please see Tim Carrasco at Bell Toyota. I have purchased many cars and Tim has been the best. We live in Hawaii and Tim did everythin sales person, please see Tim Carrasco at Bell Toyota. I have purchased many cars and Tim has been the best. We live in Hawaii and Tim did everything to make sure the car was ready for us. He even worked with me on his days off! From making sure that all the paperwork was in order to picking us up from the hotel, Tim was amazing. Please make sure you ask for him if you are looking for a car. BTW, we purchased a used car that wasn't expensive so it did not matter what car you are buying. The dealership will still play all these "games" but Tim made sure we were taken care of. Thank you so much Tim. More
0/5 stars, these dudes sucks. So I had been on the phone with a salesman named Tio for a few days. I called about this truck that they had just gotten. It was a used truck that they just got in. So new that with a salesman named Tio for a few days. I called about this truck that they had just gotten. It was a used truck that they just got in. So new that they had it listed as coming soon on their website. I told him I’d buy it. He told me the keys were in his pocket and that he’d sell me the truck on Saturday. I told him where I’m driving from etc. I’m coming from out of state. He said it would be ready Saturday. Turns out it was ready on Friday, and here I am 1:25pm Tio calls me and says, “bad news, they sold the truck.” Now at this point his management, knew they had a sale, knew they had a customer that was going to buy the truck, and knew that we had pre-negotiated some stuff, and knew that I was driving out there. Nope, sold the xxxxxx thing under my nose. BAD BUSINESS. I do not recommend buying from them if this is how they run their dealership. I will not be buying from them ever. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 More
We worked with Tim for a used Hybrid Toyota a couple months ago. Though we finally bought a different make and model car through a different dealer last week, we really appreciate Tim's patience and op months ago. Though we finally bought a different make and model car through a different dealer last week, we really appreciate Tim's patience and open minded during the whole process. We will definitely refer anyone who is interested in Toyota vehicle to Tim at this dealership. More
Never buy a used car, or service agreement for a used car, because it is Not worth the paper its' written on! We purchased a 3 year pre-paid maintenance agreement from Bell Road Toyota in June 2019. Of c car, because it is Not worth the paper its' written on! We purchased a 3 year pre-paid maintenance agreement from Bell Road Toyota in June 2019. Of course, we expected a 3-year agreement made in 2019 to last AT LEAST 3 years from the Date of Agreement Purchase! Boy were we surprised to discover that the coverage for our 3 year agreement actually started on the creation date of the car, and had subsequently expired on June 2020! We do NOT recommend Bell Toyota or at this point Any Toyota Dealership for ANY automobile purchase. If all dealerships are doing business this way, then there IS a HUGE business opportunity for a Some REALLY Honest and Trustworthy Dealership to completely TAKE OVER THE MARKET! file:///home/wbhurst/personal/toyota/corolla-2017/toyota-corolla-2017-platinum-service-agreement-2019Jun23.pdf More
Hunter helped make our purchase fair and fun. We never felt like we were being "sold" to. Best experience at a car dealership we have ever had, only one we have enjoyed. This team worked well together and felt like we were being "sold" to. Best experience at a car dealership we have ever had, only one we have enjoyed. This team worked well together and treated us as if we were family. Thank you! More
Bell Road Toyota is where you go . The employees here truly want the customer to have the car they want at a price that makes sense and do what it takes to make the customer happy . Look no further . Buy truly want the customer to have the car they want at a price that makes sense and do what it takes to make the customer happy . Look no further . Buy or lease your quality car at bell road Toyota where the standards are high, the service is great and the employees are even better . More