Bellevue Nissan

Not at all what was advertised. Award-winning customer service is far from the truth. Intimidation, aggressive tactics, and zero respect. Amir, nikhil, and the financial manager (Nick)failed to live up to service is far from the truth. Intimidation, aggressive tactics, and zero respect. Amir, nikhil, and the financial manager (Nick)failed to live up to the Nissan customer experience. It takes very little effort to be honest, and have integrity. These few gentlemen who we worked with greatly fell below the mark. Please feel free to reach out at any time. More

They pushed a piece of paper across to me to sign for car I wanted to purchase. They had added thousands of dallars of add ons, warranty, $799.00 for some theft crap. They thought I wouldn't notice for som I wanted to purchase. They had added thousands of dallars of add ons, warranty, $799.00 for some theft crap. They thought I wouldn't notice for some reason. After taking add ons off, the theft one they had to have on there down to $400.00, google this, and warranty knocked down, which I regret getting, I have a reasonable payment. They said they couldn't drop the sticker price either. Even though there's a pandemic. Not alot of customers. I left with my newly purchased car I payed sticker price for. The next day I got an alert from a site that I used saying my car I just purchased from Bellevue Nissan had dropped in price by $1800! The following day they had it as sold! Who got the $1800? Who changed the paper work? Couldn't slip add ons on so do something else shady to get money. I called and complained. I was put on hold than hung up on, was told management was in meetings. There is a pandemic. Short staff. A meeting? I feel they took $1800 from me. I want people to know how Bellevue Nissan runs there business. I will not be a returning customer. I won't tell my friends who are essential workers to buy there next vehicle at this place. I doubt I will ever return to a car dealership. And when my plates came in, I had to pay $15.00 more to get those! I wanted to be done with this place. Go somewhere else to buy your vehicle. More

Excellent customer service- Jose has been outstanding! I would really recommend this dealership the staff is top notch! Really felt welcomed and taken care of! would really recommend this dealership the staff is top notch! Really felt welcomed and taken care of! More

The type of people that give car salespeople a bad name. Sales has dollar-signs in their eyes and do not attempt to educate themselves on the the details of cars that are important to customers. They bombar Sales has dollar-signs in their eyes and do not attempt to educate themselves on the the details of cars that are important to customers. They bombard potential customers with non-stop calls from every single person in the Sales department all trying to steal customers from each other. They do not actually listen to you as the customer - you are treated like a mark and they continually talk over you so that you do not have any time to ask questions or forget because they are overly long-winded and cannot seem to give a straight, simple answer. They get really upset at the prospect that you could talk to another dealer. They get upset if you are not a good mark and would not consider buying a car without test driving the specific model or don't buy quickly under pressure sales. They play mind games like you owe them for doing nothing at all - less than any other sales people would do for smaller purchases. Lots of red flags if you're paying attention and are a moderately savvy consumer. I've bought four new cars from dealerships in my lifetime, and this has been the only bad experience I've had with dealership sales EVER. More

Worst Car Leasing Experience ever! These bunch of scam bags ....all they want is to get you into their dealership locations, and then with their traditional way of wasting customer's ti These bunch of scam bags ....all they want is to get you into their dealership locations, and then with their traditional way of wasting customer's time, make him wait and wait and wait, where right hand doesn't know what left one is doing. Never stepping in there again up until my lease expire, where i could return the car and deal with them any longer. The sad part is - their service department is such a pleasure to deal with! On Saturday late afternoon Mikkel (don't know the spelling) calls me, using their data, offering a very specific leasing deal, and after answering all my questions, and double-checking with his manager, while putting me on hold makes an appointment with me. Of course, once I'm in dealership he is in the middle of assisting other customer, so his colleague takes over without even knowing why i'm there today. I believe his name was Jordan - young, tall dude, who doesn't even know his product properly. Finally, when he tells me that we're not even tiny bit close to what was discussed with the original guy over the phone, hearing my comment that I'm wasting my time here, he responded "yes, you're wasting your time", and then added "what do you want from me, dude? I wasn't the one who called you!" The manager of this organization Lawrence was watching all this, and didn't have a courage to get out of his cage. Poor, poor, poor performance! Folks, never go to this place, unless until you have written agreement on specific quote you're searching for! Better yet - use other dealerships. There's a lot of them in Seattle area! More

Remote car purchase Worked with Jordan to purchase a car for my son, using cell phone, email, and a couple texts. Process was seamless! Jordan was available and extreme Worked with Jordan to purchase a car for my son, using cell phone, email, and a couple texts. Process was seamless! Jordan was available and extremely helpful in getting us a solid vehicle at a great price. Highly recommend Bellevue Nissan and Jordan for your future car needs! More

Buying a car is never a pleasant experience. While I was happy with the end result, I did not like trying to be sold all of the extras. When I pushed back, it did not seem to be acceptable. Lastly, a fee fo happy with the end result, I did not like trying to be sold all of the extras. When I pushed back, it did not seem to be acceptable. Lastly, a fee for vehicle theft was added and described as unwilling to remove. I have not picked up the car as it needed work. I hope it is done correctly. More

Jose and Kevin were great to work with and the car is awesome. Jose gave me lots of tips as he also drives a leaf plus. awesome. Jose gave me lots of tips as he also drives a leaf plus. More

Nice place with friendly and knowledgeable sales people. They were a lot quicker during the usually painful negotiation process than the other dealerships we were also working with. Jose especially was They were a lot quicker during the usually painful negotiation process than the other dealerships we were also working with. Jose especially was great and let us test drive the car we were interested in on the highway, which gave us all the more confidence in buying it. Thanks, Jose! More

New Nissan Altima If you need a lease I recommend Jose,I got a great deal and feel very satisfied with the color and model. I was very payment driven and Jose made sur If you need a lease I recommend Jose,I got a great deal and feel very satisfied with the color and model. I was very payment driven and Jose made sure to show me a purchase vs a lease. More