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Bellingham Ford Lincoln - Service Center
Bellingham, WA
752 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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752 Reviews of Bellingham Ford Lincoln - Service Center
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April 08, 2022
The staff in this Dealership are wonderful! I believe that they care about me and want to make sure I am given the best service for my car. Many of them know me by my first name before even loo I believe that they care about me and want to make sure I am given the best service for my car. Many of them know me by my first name before even looking at the paperwork. More
by FAULKNER.DEBBIE
Verified CustomerEmployees Worked With
Christie with the shuttle and Laurie at the desk, David Carrera, Charlie James-Silva, Sabrinah Garza
April 06, 2022
Very unhappy with the service here, my car was diagnosed with needing a new parking aid sensor. When I was given the quote I was only told the price of the part ($91) , so I decided to have the new sensor with needing a new parking aid sensor. When I was given the quote I was only told the price of the part ($91) , so I decided to have the new sensor installed.( I was also getting a new key and programming of which I was informed of the total cost ahead of time) when I was called that my car was ready I was told the labor was an extra $550 for the sensor alone. This doubled the cost I was quoted before opting to have the service done. When I mentioned that I was not expecting that and I was not warned of the extremely high labor cost Charlie apologized and called me back, he knocked off $200 off the service fee. That was better than nothing, but had I been given the total quote in the first place I would not have had this service done. I feel like this is a major oversite and hardship for me as I was not expecting such a high bill at the end. I will not getting my car serviced here again More
by annie.cooper
Employees Worked With
Charlie James-Silva
April 04, 2022
Horrible experience. Poor communication from the dealer and service department. I had an issue with a door, which was a recall issue. Received no documentation. The deale Poor communication from the dealer and service department. I had an issue with a door, which was a recall issue. Received no documentation. The dealer then smashed my truck with a plow while it was there and while they did “fix” it, again I received no documentation about the work the did. Not even a month later the front wheel on the side they hit went out and now the truck is back in (another) service shop. I would do anything to a wood ever going here again. More
by Alex
April 03, 2022
Jeff was very polite and courteous. Although I had to take my truck back after it was serviced I will continue to use them for my services. I didn't like the fact that I had to rent a Although I had to take my truck back after it was serviced I will continue to use them for my services. I didn't like the fact that I had to rent a car while my truck was worked on. An extra $300.00 that I should not have had to spend. More
by HDRBOWHILL
Employees Worked With
Jeff Brown
April 01, 2022
Great experience! No wait, took my car in and I received a call later in the afternoon that it was finished. Charlie was very courteous! No wait, took my car in and I received a call later in the afternoon that it was finished. Charlie was very courteous! More
by Rick Holt
Employees Worked With
Charlie James-Silva
April 01, 2022
We were never informed about any progress, our vehicle was there for two months ans we are still having problems with it. I have called the service department and had to leave a message. I also texted the was there for two months ans we are still having problems with it. I have called the service department and had to leave a message. I also texted the service manager and have yet to hear from either one. This has been a very bad experience for us and may change the way we purchase future vehicles. More
by Steve
Employees Worked With
Carlos jaimes, service manager David.
