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Bellingham Ford Lincoln - Service Center
Bellingham, WA
692 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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692 Reviews of Bellingham Ford Lincoln - Service Center
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January 30, 2022
Over priced oil change. They don't enforce masks even for employees. Report said oil leak, with no explanation. Oil leak where? How bad? Will I make it home? Poor experience since Mike left service desk. I h employees. Report said oil leak, with no explanation. Oil leak where? How bad? Will I make it home? Poor experience since Mike left service desk. I have been going there for twenty years. Will not go back! More
by rkdkkent
Verified CustomerEmployees Worked With
Charlie James-Silva
Helpful January 28, 2022
Never again I’ll come here for service. Worst experience ever each time I leave the dealership I have more issues with my vehicle and previous issues they couldn’t even find which took me five seconds to fi ever each time I leave the dealership I have more issues with my vehicle and previous issues they couldn’t even find which took me five seconds to find it on YouTube their technician is wasting time on vehicles and they’re just charging for it I stood and watch my van hang on a lift for 45 minutes with nobody attending it. Then they came back and said they can’t find the issue do you want us to continue after two hours. This dealership is a rip off. More
by jacobbliz
Employees Worked With
January 27, 2022
Staff was very courteous and helpful. Carlos took the time to explain what he had done. Four out of six in the waiting area were not wearing their masks properly. I felt very uncomfortable and exposed. time to explain what he had done. Four out of six in the waiting area were not wearing their masks properly. I felt very uncomfortable and exposed. More
by djbandgeb
Employees Worked With
Charlie James-Silva
January 26, 2022
My truck was at this location for 3 months and I ended up having to source the parts and install them myself. After everything I was charged over $1000 for ‘labor’ spent diagnosing the issue even though the having to source the parts and install them myself. After everything I was charged over $1000 for ‘labor’ spent diagnosing the issue even though the mechanics didn’t even fix it. These were charges I never approved or expected. Very poor organization, management and ethic. Will never recommend or work with them again. More
by Justin Reeves
January 25, 2022
My truck service went quickly and was thoroughly checked out. The service people were friendly and helpful. out. The service people were friendly and helpful. More
by BREAKRIDER1
January 25, 2022
Sometimes in the service industry things just can go sideways and that is what happened here. When the service manager, David Carrera, became aware of the situation he called me directly and did not jus sideways and that is what happened here. When the service manager, David Carrera, became aware of the situation he called me directly and did not just work it out but actually came to pick up my vehicle from the house and delivered it when they work was done. His professionalism and friendliness as well as top-notch services more than made up for the initial lack of communication and delays in the work order. I would love to give them a five star but I will look forward to doing so with my vehicle's next service needs. Also, I shout out to Michelle in sales for also assisting me in the coordination and solutions with this specific matter. She is a jewel! More
by Skookum
Employees Worked With
Other Employees :
David Carrera in Service and Michelle Starkey
January 24, 2022
I purchased my used F-150 from Bellingham Ford, and they went out of their way to make sure everything was right. I ran into a problem a few weeks after I took delivery. They gave me a loaner car while the went out of their way to make sure everything was right. I ran into a problem a few weeks after I took delivery. They gave me a loaner car while the fixed the problem. More
by NoName
Employees Worked With
Sabrinah Garza
January 24, 2022
The service staff seems overwhelmed and short handed. It took me several calls and texts with what seemed to be an answering service that didn’t get back with me on several attempts. It took me several more took me several calls and texts with what seemed to be an answering service that didn’t get back with me on several attempts. It took me several more calls once my car was in to get an update on the vehicle 2 weeks after the vehicle was dropped off More
by dan.hemenway
Employees Worked With
Sabrina
January 22, 2022
Hi, the service was great; a little disappointed that the driver’s seat floor wasn’t vacuumed as advertised. I got excited when I saw it because mine really could have used it. Thanks a lot 🙂 driver’s seat floor wasn’t vacuumed as advertised. I got excited when I saw it because mine really could have used it. Thanks a lot 🙂 More
by tinamauler
Employees Worked With
Charlie James-Silva
January 22, 2022
We can’t overstate how great an employee you have in Charlie Silva. He kept us informed every step of the way and worked with us to make sure we were happy with your service. And we were. What a great g Charlie Silva. He kept us informed every step of the way and worked with us to make sure we were happy with your service. And we were. What a great guy he is. We are extremely happy with our service at your dealership. More
by BarryMullen
Employees Worked With
Charlie James-Silva
